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| Company: |
Betfair |
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| Job Title: |
Outbound Spanish Sales Agent |
| Job category: |
Customer Service |
| Job Location: |
Hamrun - Malta |
| Job Reference Number: |
MLT - Spanish |
| Job Description: |
Outbound Sales Position Based in Malta
Working as part of the Spanish outbound team, your role will require you to work with the Spanish Customers based in Spain. You will be expected to work with the spanish clients dealing with sales enquiries, upselling and cross selling.
The role will require a passion for sport, sales driven, and driven and motivated.
To manage proactive outbound calling to various customer segments.
• Work to daily and weekly objectives and targets.
• Ensure that more complex customer issues are followed up and resolved in a timely manner.
• Provide first line support to customers.
• Proactively develop customer relationships by maintaining contact at an appropriate level.
• To fully comprehend the full implications of verification to the customer.
• To ensure the right balance between outbound sales and verification is consistently achieved.
• Feedback recurring customer issues to Team Leader and relevant internal department, where applicable.
• Contribute to the ongoing development and improvement of the Betfair customer experience.
• First point of contact for most Betfair customers – must act as an ambassador for the company.
• Updating Excel Worksheets and recording customer responses. |
Skills Required:: |
Sales Experience
Customer Sales
Customer Management
Excellent Communicaton and interpersonal skills |
Language Requirements: |
English-Very GoodSpanish-Very Good |
| Employment Type: |
Full Time |
| Yearly Salary: |
19000 Euro |
| Posting Date: |
2009-10-08 |
| Level of Education: |
High School |
| Years of Work Experience: |
1 to 2 Years |
| Company: |
Betfair |
| Contact Name: |
Betfair |
| Contact Phone: |
0035699710011 |
| Preferred Method of Contact: |
No Preference |
| Preferred Language of Resume/Application: |
English |
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