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| Company: |
Recruit Gibraltar |
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| Job Title: |
Bingo Team Leader |
| Job category: |
Customer Service |
| Job Location: |
Gibraltar - Gibraltar |
| Job Description: |
Our client is searching for a Bingo Team Leader who will have the following responsibilities:
Leadership of the Bingo chat team
Improve team performance through delivery of a challenging development strategy
Ensure service levels are met
Ensure smooth running of shifts and completion of KPI’s
Seek effective resolution of customer problems
Conduct regular staff quality assessments and performance reviews
Ensure concise and accurate shift reports are completed
Report on success of chat games and promotions
Complete further training with team members as required
Drive retention through intelligent bingo chat messaging and promotions
Requirements
Bingo chat team management
Experience in remote staff management a bonus
Strong customer focus
Demonstrated leadership skills
Salary based on experience
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Skills Required:: |
Bingo chat team management
Experience in remote staff management a bonus
Strong customer focus
Demonstrated leadership skills
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Language Requirements: |
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| Employment Type: |
Full Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2009-10-01 |
| Level of Education: |
Unspecified |
| Years of Work Experience: |
3 to 5 Years |
| Company: |
Recruit Gibraltar |
| Contact Name: |
Recruit Gibraltar |
| Contact Phone: |
0035020077900 |
| Preferred Method of Contact: |
No Preference |
| Preferred Language of Resume/Application: |
English |
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