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| Company: |
Bulwork Bulgaria Ltd. |
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| Job Title: |
Web support specialist for an UK company |
| Job category: |
Information Technology |
| Job Location: |
Sofia - Bulgaria |
| Job Description: |
Bulwork™ First IT/ITES Recruitment Agency in Bulgaria is looking for one of its clients and partners – an UK software company, which wants to expand its support team with:
Web Support Specialist
Main requirements:
- Fluent English language (Spoken and Written)
- Professional background in Html/xhtml and XML
- Excellent knowledge in networking or experience with MS SQL Server
- Experience in dealing with customers
- Bachelor`s degree in Computer science or related field
- Confident, initiative and communicative person is required
Advantages:
- Previous experience in a web hosting company
- Knowledge of Unix/Linux, Apache/Tomcat
Your responsibilities:
- Provide and manage the resolution of all incoming incidents
- Record all incidents on the current incident logging application
- Liaise closely with internal teams, e.G. QA and Development, to reproduce and resolve issues
- Ensure that the current incident logging procedures are adhered to and that sufficient details are recorded to facilitate the resolution
- Monitor incidents raised by Clients, Internal Staff and Partners to ensure their effective resolution
Our offer:
- Opportunity to work in an international and culturally diverse environment!
- An attractive remuneration package
- New office in a modern building with excellent equipment
- Team of motivated young professionals
- Opportunity for professional growth within the company
Confidentiality of all applications is assured! Only short-listed candidates will be contacted!
Bulwork Bulgaria ltd. - IT Recruitment Agency (license No 709/10.04.2007 from MLSP exp. 10.04.2012) |
Skills Required:: |
html/xhtml , xml , sql, Unix/Linux, Apache/Tomcat |
Language Requirements: |
English-Very Good |
| Employment Type: |
Full Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2009-10-14 |
| Level of Education: |
Bachelor |
| Years of Work Experience: |
No experience |
| Company: |
Bulwork Bulgaria Ltd. |
| Contact Name: |
Bulwork Bulgaria Ltd. |
| Preferred Method of Contact: |
E-mail |
| Preferred Language of Resume/Application: |
English |
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