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| Company: |
ACS Affiliated Computer Services |
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| Job Title: |
Administrative Assistant [German native] |
| Job category: |
Administrative |
| Job Location: |
Switzerland |
| Job Description: |
Assistant for Tuition Administration
Answers routine and specialized inquiries from training participants regarding training courses and schedules
• Responds to all inquiries using standard templates and procedures
• Gathers information, researches/resolves inquiries
• Communicates appropriate options for resolution in a timely manner
• Inform participants about services available and assesses customer needs
• Works with vendors and other third party sources to coordinate (non-) technical inquiries
• Schedules work to ensures accurate service coverage; monitors priority of tickets and shifts escalated tickets to assure resolution to problems
• Prepares standard reports to track workload, response time and quality of input
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Skills Required:: |
- Excellent Communication skills;
- Experience in administrative work (1-2 years);
- Fluency in German and English;
- Ability to multi-task, prioritize work and manage time based on business needs;
- Good organization skills with attention to detail and ability to follow through |
Language Requirements: |
English-Very GoodGerman-Very Good |
| Employment Type: |
Full Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2009-10-06 |
| Level of Education: |
Unspecified |
| Years of Work Experience: |
No experience |
| Company: |
ACS Affiliated Computer Services |
| Contact Name: |
ACS Affiliated Computer Services |
| Contact Phone: |
937458602 |
| Preferred Method of Contact: |
No Preference |
| Preferred Language of Resume/Application: |
English |
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