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| Company: |
Transact Network Ltd |
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| Job Title: |
Customer Service Representative German |
| Job category: |
Customer Service |
| Job Location: |
Gibraltar |
| Job Description: |
We are currently looking for a native German customer service representative with a high level of English both written and spoken.
The ideal candidate is committed to serve our customers and understands the importance of effective customer service for the company`s success.
We expect a positive and friendly attitude towards customer services. Previous experience in customer service or a call centre environment is beneficial. A basic understanding of online money processing is a plus.
Duties and Responsibilities
The Role includes but is not limited to the following tasks:
Answering corporate and end customers` questions via e-mail and telephone, following standard procedures and using internal tools. Improving and developing our standards further.
Skills
Required are: excellent telephone manners and a good command of English (both written and spoken), outstanding customer handling and interpersonal skills, ability to resolve issues to a high level of customer satisfaction, problem solving skills and computer literate.
The candidate must be living in the area of Gibraltar or be willing to re-locate to Gibraltar.
If you possess the above skills and knowledge and are prepared to work in a team environment then please contact us.
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Language Requirements: |
English-Very GoodGerman-Very Good |
| Employment Type: |
Full Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2009-10-19 |
| Level of Education: |
College |
| Years of Work Experience: |
Less than 1 Year |
| Company: |
Transact Network Ltd |
| Contact Name: |
Transact Network Ltd |
| Preferred Method of Contact: |
E-mail |
| Preferred Language of Resume/Application: |
English |
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