| Job Opening | |
| Company: | Berkley Recruitment (Group) Ltd |
| Job Title: | Customer Support Representative with European Language |
| Job Reference Number: | DBIT1421 |
| Employment Category: |
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| Location: | Cork - Ireland |
| Employment Type: | Full Time |
| Posting Date: | 2010-01-21 |
| Job Description | |
| We are excited to announce the continued growth of Big Fish Games and expansion recruitment for the Cork-based facility. Recruitment is now underway for strong talent, focused on customer service. We are looking for people who are interested in contributing to a fun, quality focused, high performance team. Role/Opportunity Provide positive and customer-centered support in response to email, telephone or technical inquiries Listening attentively to customers needs, reaching agreement about their issue and driving it to a resolution Troubleshoot simple technical issues through a solutions orientated approach Educate customers about Big Fish Games` support options, online tools, and self-help or tutorial training resources Communicate positively with team members, customers, and other partners ensuring that your approach always represents the Big Fish Games brand Skills/Experience This is an excellent opportunity for some one who thrives in a role that values the importance of customer experience whilst contributing to a fun and high performing team. The role requires the following experience: Bachelor's Degree required Must be fluent in both English and Danish or Dutch or Italian or Brazilian Portuguese or Swedish 1+ years experience in Retail, Technical Support, Help Desk Support or Customer Service Proficient typing skills: 40+ wmp with accuracy Working knowledge of Microsoft computer applications, email and internet Ability to excel in an energetic, fast paced, customer focused environment Flexibility to work outside core working hours and overtime as required Excitement and passion for Big Fish Games products and the ability to share this passion with the customer Berkley Commercial is a specialist consultancy recruiting professionals for organizations throughout Ireland, Europe and Asia; If you would like to discuss this vacancy further or to discuss your career options in confidence, please telephone Diane Baker on +353 (0)21 42 89 607 or Heloise Raboin on +353 21 4289 600 |
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| Position Requirements | |
| Required Language Skills: |
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| Education level required: | College |
| Minimum Years of Experience Required: | 1 to 2 Years |
| Contact Information | |
| Contact Name: | Berkley Recruitment (Group) Ltd |
| Contact Phone: | +353 (0)21 4289600 |
| Contact Fax: | +353 (0) 21 4289601 |
| Preferred method of contact: | E-mail via Apply Online Box |
| Apply for this Job Here | |
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