Accomplished Administrative support professional with more than 10 years experience and measures for continuous improvements and efficient business operations and taking a leadership role in support of top management. Self-starter and a team player who meets project deadlines and requirements while performing multiple tasks within fast-paced environments. Respond rapidly and appropriately to changing circumstances; evaluate problems to effect positive change, and refocus on new priorities. Outstanding interpersonal communication skills, confident and poised in interactions with all ages and levels of individuals.
Education History, Qualifications & other additional information:
Level of Education:
College
Associates of Office Management Airline 1990
Continuing In-Service training courses by ASG-KU, Combat Support Associate (CSA Ltd.) included:
* Safety Training (OSHA 29, CFR 1910, AR-385-10) & CSA POP 80.1 Safety Programs
* US Army Records Information System (ARIMS)
* Business Writing: Basics & Applications
* Basic Information Management Operators
* Customer Service Training
* Information Management Officer “IMO”
* First Aid and CPR Certified
* Coaching & Teambuilding Skills for Managers & Employees
Continuing In-Service training courses sponsored by Kuwait Airways Corporation
included:
* Passenger Handling I
* Basic Tariffs
* Airlines Mechanized Reservation
* Computer/Business Software Applications, Access Advanced Techniques
* Introduction of Unix Operating System
* Introduction of Windows: MS Word, MS Excel, MS PowerPoint
Provide secretarial and administrative support to the Manager for a large department of 700 employees covering areas of; Management Operations in Morale Welfare and Recreation (MWR), US Army Postal and US Medical Services.
Maintained and built work teams that consistently exceeded goals for productivity, efficiency and quality; demonstrate a positive attitude and handling company information confidentiality with professionalism and discretion.
Performed a variety of general and specific administrative services and maintains files in accordance with US Army Records Information Management System (ARIMS), including, but not limited to: summarizing information, preparing correspondence, filing, meeting, travel coordination, appointment schedule and office operations.
Provided emails, reports tracking, recall roster, meeting itineraries, work schedules, monthly calendar & all kind of reports. Answered incoming telephone inquiries or sensitive matters to appropriate individual as necessary. Greeted visitors to Department Manager’s office, ascertains nature of visit, and answers their queries in the absence of the Manager.
ASG-KU, CSA Ltd. MWR USO Armed Forces Entertainment
Camp Arifjan, Kuwait 2004-2005
AFE-USO Administrative Assistant II
Performed general and specific administrative functions include data entry, multiple database upkeep, reports preparation, submissions, customer assistance and office operations.
Provide events flyers, posters, emails, certificates, recall roster, itineraries, work schedules, monthly calendar, daily, weekly, monthly and quarterly reports; and other printed materials issued by MWR Management Office in support of the Professional Entertainment Program.
Coordinated directly with Director Installation Support (DIS) and Provost Marshall’s Office (PMO) requirements installation access, personal protection equipment and arrange hotel reservations for Entertainers.
Maintained a variety of records, logs and files, maintains files in accordance with US Army Records Information Management System (ARIMS).
Established and maintained US Government Hand Receipts and Sub-Hand Receipts as required. Order, receives, stores and issues supplies and equipment to support the daily operations.
Coordinates directly from Department of Defense Contracting Officer Representative (COR) of all Certificates for Celebrities and Non-Celebrities for Entertainment Program.
Coordinated Entertainment events in support “Operation Iraqi Freedom” provide duties over Three Hundred Fifty Five Shows and Ninety Eight Meet & Greet, celebrities and non-celebrities for USO–AFE, Southwest Asia Tours.
IMO Representative repairs computer troubleshooting, setting up the Install Account, IAVA Scanning and Patching, creating Outlook PST, backup and recovery files for all computer users at USO Armed Forces Entertainment Branch & other Office if needed.
Recommended necessary resources and tasking to meet daily mission requirements and collects information on different types of ground transportation, air travel, flight information and reservations, accommodations for recreational tours on local and international travel..
Prepares and maintains a variety of records, logs and files, including confidential information and the US Army’s ARIMS system.
Produced event flyers, posters, e-mail marketing, handouts design, and other printed materials issued by MWR Management Office in support to Tours & Travel Program, type a variety of materials such as letters, reports, form flow, applications & other documents
Maintained job safety standards to ensure safety work environment for personnel and coordinate with supporting agencies: SATO, ITO, PMO for tours planned trips, may serve as tour guide on local and international tours.
Arranged travel schedules, including airline reservations, accommodations, and further transportation needs and sending & receiving telexes.
Performed general and specific administrative functions to include data entry, typing training manuals, certificates and other related correspondence.
Planned, schedule and perform wide variety of secretarial, clerical and typing duties and maintains current staff recall roster and training reports.
Established and maintain appointment calendar, inventory of office supplies, equipment and effective working relationships with others
Sinyar International Company,
Kuwait 2000-2003
Secretary/Receptionist - Part Time Duty (16:00-20:00)
Prepared correspondence and maintained records, logs and files into database system. Performed general and specific administrative functions include data entry, typing training manuals, certificates other related correspondence. Communicated and coordinated with other Departments updated records, attending telephone calls and take notes of messages. Orders and purchase supplies and maintains property accountability.
AlMazaya International Food Co.,
Kuwait 1996-1998
Accounts Assistant/Data Entry
Performed specific in data entry of purchase supplies, goods and sales entry in the system tracking. Prepared and enter daily, weekly and monthly sales, performs inventories reports and maintains daily sales reports to ensured loss and profit. Taken inbound calls to manage customer’s service.
Handled/monitored outgoing/incoming cargo for door to door. Purchased supplies and accountability within the office, tracking outgoing Air Freight and Sea Freight Cargo. Attended outgoing/incoming calls, emails, fax within the office. Performed other job related duties as assigned.
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