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| Position wanted: |
Customer service |
| Job category: |
AdministrativeCustomer ServiceHospitalityLanguage/MultilingualSecretary/SecretarialSkilled LaborSocial WorkSupport/Help DeskTourismTranslation |
| Objective and Resume Summary: |
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Offering extensive customer service experience
PROFILE
• Fully committed in providing the highest possible standards of customer service and support.
• People oriented; enjoy working directly with customers and the general public.
• Self-starter; can be depended on to complete a task under minimal supervision.
• Understands and appreciates the importance of a job well done; consistent good performance despite odd situations
• Strong written & oral communication skills: English, French, Spanish, Arabic and currently having classes in Italian.
• Accurate, efficient and detail-oriented
• Fast learner
Computer Skills
Software & translation programs : Translate 8 (2008 ), Systran 6.0 premium translator, Power translator, Global translator, Babylone translator
Word / Excel / Power point / Outlook express
Well versed in internet operations
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| Skills: |
customer serice adivisor , call centre agent , translator |
| Known languages (and levels): |
English-Very GoodFrench-Very GoodSpanish-Very GoodArabic-Very GoodOther: italian
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| Type of Employment wanted: |
Full Time
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| Minimum Yearly Salary in Numbers: |
Unspecified
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| Current Location: |
Algeria, Tlemcen |
| Education History, Qualifications & other additional information: |
| Level of Education: |
College
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Diploma of Office Assistance User 2004
Center of Professional Formation, Ghazaouet, Tlemcen, Algeria
Jurisdiction and Administration Faculty 1999-2003
Abu Bakr Belkaid University, Tlemcen, Algeria
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| Work History & Experience: |
| Years of Work Experience: |
No experience |
Ghazaouet Town Hall- Ghazaouet, Tlemcen, Algeria 2006- present
Office Assistant
• In-charge of classifying birth and Use the Apply Online Box below certificates in the Archives Floor with 10 employees
• Provided detailed translation of birth and Use the Apply Online Box below files according to the requests
• Answered phones & responded to e-mail or fax inquiries
• Exercised a mature, diplomatic approach to resolving problematic issues
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