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| Position wanted: |
Customer Service Representative |
| Job category: |
AdministrativeCustomer ServiceHospitalityHotel IndustryQuality ControlSalesSecretary/SecretarialSupport/Help DeskTelecommunicationsTourism |
| Preferred Location: |
Canada |
| Preferred City-State/County: |
Waterloo - Ontario |
| Objective and Resume Summary: |
|
Objective
Seeking the customer service or, sales representative position for multifaceted company.
Synopsis
A dedicated professional with experience in helping businesses thrive and develop. Client focused, service driven, goal oriented, enterprising work ethic and solid integrity. Accountable and well organized.
Summary Of Qualifications
Solid writing, editing and oral communication skills.
Excellent human relations skills, having dealt a variety of customers.
Computer proficient with Windows 'xp and Vista applications, MS Works and Internet explorer.
Ability to achieve immediate and long-term goals.
Ability to analyze, plan, manage and motivate.
Personal Activities
Reading, Writing, Cooking and baking.
Additional
Excellent health, non-smoker, attached with one child.
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| Skills: |
Sales, Telemarketing, Customer Service |
| Known languages (and levels): |
English-Very GoodFrench-A little
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| Type of Employment wanted: |
Contract
|
| Minimum Yearly Salary in Numbers: |
25000 USD
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| Current Location: |
Barbados, Bridgetown |
| Education History, Qualifications & other additional information: |
| Level of Education: |
College
|
EDUCATION
Burden Street, Basseterre, St. Kitts
Clarence Fitzroy Bryant College
Associate degree in Culinary Arts and Hospitality Management.
Mount Idle, Sandy Point, St.Kitts
Sandy Point High School
CXC passes in: English, English Language, Home Management, Principles of Business and Mathematics
High School Degree
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| Work History & Experience: |
| Years of Work Experience: |
3 to 5 Years |
Work Experience
November 2006 – May 2007 St. Kitts Marriott Resort and Royal Beach Casino.
Loss Prevention Officer.
Securing the hotel, guests and owners from theft and any other loss that could be incurred. Building rapport with guests to ensure success of vacations and giving advice as to island living.
Frigate Bay, St. Kitts
June 2006 – September 2006 St. Kitts-Nevis Publishing Association/ Nevis Printing
Customer Service Representative/ Advertising Agent
Responsible cold calling customers and selling advertising space for the St.Kitts-Nevis Observer Newspaper. Writing jobs for Nevis Printing and following up to make sure that it is done in a timely fashion. Responsible for coordinating and facilitating among the internal divisions and external customers. Reading and editing the commentaries and editorials. Provided outstanding customer service by keeping abreast of all ad space, keeping abreast of current affairs and sending out tear sheets for the ads to customers overseas. Maintain communications with customers, other departments and owner.
Charlestown, Nevis
March 2004- August 2004 and February 2006-May 2006 TropiCall Call Center
Telemarketer
Direct marketing via the telephone to solicit prospective customers to attend a timeshare presentation as well as marketing a magazine for business professionals.
Pond’s Industrial Site, St. Kitts
2004 – 2005 Bambu’s Restaurant and Sports Bar
Student Chef
Assisted in filling orders for customers and proper presentation of dishes.
Bank Street, St. Kitts
January 2008-Present
Telemarketing Quality Control Analyst
Reed's Data Services (RBI)
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