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CV/ Resume Details
Position wanted: Credit Officer, Administrative, Management
Job category:
  • Administrative
  • Banking
  • Consultancy
  • Customer Service
  • Finance
  • Government
  • HR/Recruitment
  • Insurance
  • Management/Managerial
  • Sales
  • Preferred Location:
  • Cambodia
  • Objective and Resume Summary:
    OBJECTIVE
    To apply my skills in management successfully impact an organization’s office, sales, operations, training and administration

    Qualification Summary/ Professional Experience:
    - A well organized, detail oriented, results driven individual who constantsly employs outstanding customer handling skills to achieve customer satisfaction.
    - Responsible for training new recruits and current associates on a weekly basis
    - Proficient in Excel, Microsoft Money, Outlook Express, Power Point, Word, Encompass, Calyx Points, Points (Loan Origination System)
    - Great networking skills
    - Provided customer with detail information to making an informed product selection that best fit their needs.
    - Achieved excellent customer satifaction by providing customers with updated information in a timely manner.
    - 7 years of customer service experience.
    - Effectively able to multi tasking in between work. Prioritize
    - Attend meetings and seminars on a weekly to monthly basis
    - Ordered legal documents for client (ex. Credit report, title, employment verification).
    Skills: Supervisor,Sales,Administrator,Trainer, Recruiter, Customer Service Rep., Clerk, and Loan Processor.
    Known languages (and levels):
  • English-Very Good
  • French-A little
  • Other: Khmer
  • Type of Employment wanted:
  • Full Time
  • Minimum Yearly Salary in Numbers: 25000 USD
    Current Location: USA, FL Florida, Jacksonville
    Education & Experience
    Education History, Qualifications & other additional information:
    Level of Education: High School
    - 2008- Currently in the process to enroll for University of Phoenix to get my BA in Business. Online classes only.

    - 06/2005- Florida Community College of Jacksonville:
    -Course of Study- Life, Health, Variable Annunity Insurance Agent: Completed 40 hours course.

    - 05/2004- Mortgage Broker School
    - Mortgage Broker Agent- Licensed as a Mortgage Broker

    - 09/2000 - 02/2001- Edmond Community College: no Diploma obtained

    - 09/1998- 06/1999- Mark Morris High School: High School Diploma
    - 08/1996- 06/1998- McLane High School
    Work History & Experience:
    Years of Work Experience: 7 to 10 Years
    First Founders Financial – 05/17/03- Current
    Loan Consultant/Mortgage Supervisor
    • Daily operations in the Mortgage Division
    • Recruiting, Initiating Loans, Processing Loans (Description of duties can be provided upon request) and training associates.
    • Empower, motivate, and develop associates to reach their fullest potential and to maximize business opportunities.
    • Creating a positive work environment that results in retention and turnover reduction
    • Monitor and address productivity, performance issues on a timely basis
    • Deliver great customer service • Ensure all procedures, policies, exposure standards and shortage awareness
    • Capitalize on business opportunities and develop strategies to impact deficient businesses
    - Third Party contacts: Lenders, Realtors, Title Company, Insurance Company, Appraisal, Employer.

    Kindercare Learning Center 09/2002- 09/2003
    Teacher Assistant
    - Assisted Teacher with weelky plans, organized activities for students, follow learning curriculum required by school, and help students with any assignments.

    Edmond Community College 10/2000 - 03/2001
    Human Resource Assistant
    - Clerical work, typing, filing, answered phone, post jobs and set appointment...Assist in creating job descriptions and policy manuals, update and implement as changes occur. Be a source of information for managers and supervisors on all aspects of Human Resources.


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