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| Position wanted: |
Manager |
| Job category: |
AdministrativeConsultancyCustomer ServiceFashionFreelanceHospitalityManagement/ManagerRetailSalesTraining |
| Objective and Resume Summary: |
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Professional profile summary
Over 5 years experience, corporate and self-employed, from which three years in HR area – training, teambuilding and recruiting.
Training area: designed & delivered full cycle training sessions for all hierarchical levels. Delivered over 70 days of training, to over 400 participants. Training assistant in more than 15 training sessions, totaling 30 days of training, to over 200 participants. Designed & facilitated more than 10 teambuilding sessions, for groups between 75 – 150 participants.
Other relevant professional experience gained in areas such as Sales (three years cumulated - B2B, direct and phone selling), Administrative, Project Management, Education (taught in University for two years), Recruiting, IT, Banking, and Media (directed a short reel movie).
Most representative project: Workplace behavior training, delivered in Continental Hotels, within the Organizational Change Program. Although focused on the Middle Management level, the training was delivered to all hierarchical levels, including the General Managers and the operational staff.
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| Skills: |
Development, Training, Management, Project Management, Sales, Recruiting, Evaluation, Strategy, Implementing |
| Known languages (and levels): |
English-Very GoodFrench-GoodOther: Romanian - native tongue, Italian - a little
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| Type of Employment wanted: |
Full Time
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| Minimum Yearly Salary in Numbers: |
Unspecified
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| Current Location: |
Cyprus, Limassol |
| Education History, Qualifications & other additional information: |
| Level of Education: |
Bachelor
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EDUCATION
2007 – 2008 Polytechnics University of Bucharest
Electrical Engineering Faculty
Master studies (not finished) – Quality, maintenance and reliability, risk and security in electrical engineering.
2002 – 2007 Polytechnics University of Bucharest
Electrical Engineering Faculty
Diploma Engineer, Graduation Paper: “The labour market in Electrical Engineering field”, Final Mark: 9 (from 1 to 10, 10 the best mark).
1998 – 2002 “Tudor Vianu” High School, Giurgiu
Mathematics – Informatics profile
Junior analyst-programmer diploma.
TRAINING
27.10. – 03.11.2007, Train the Trainers, Schultz Consulting
Certified Trainer by the Ministry of Education, Research and Youth, National Council for Adult Vocational Training and Ministry of Labor, Family and Equal Opportunities.
Final Mark: 10 (from 1 to 10, 10 the best mark)
June, 2006, Raiffeisen Bank - Sales Training
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| Work History & Experience: |
| Years of Work Experience: |
5 to 7 Years |
TRAINER
Period: September 2007 – present
Companies: Continental Hotels, Lugera & Makler, Self-employed
Projects: Workplace Behavior, Up & Cross Selling, Guest Problem Solving, Leadership (as a trainer). Effective Communication, Customer Care, Project Management, Finance for Non-Finance, The Budgeting Process, HR Academy ( as a trainer assistant).
Details: Responsible for all training cycle – needs analysis, targeting and analyzing desired audience, course structure and topics design, preparing materials (such as: handouts, training manuals), training venue setup, delivering training, costs, evaluating and follow-up.
Topics covered: Behavior, Ethics, Behavioral models (such as Transactional Analysis), Change Process, Behavioral Change, Psychological Contract, Managerial abilities, Customer Care, Up & Cross Selling, The ABC of Selling, Selling techniques, and Objections.
Other Professional Experiences
Period: October 2004 – July 2007
Position, company and project details:
Researcher – Manpower Professional. Supporting the consultants within recruitment processes, mainly identifying relevant candidates based upon a work profile, establishing first contact, phone interviews, offering feedback, drawing up needed documents and reports.
Telesales, Client Support Officer – Raiffeisen Bank. Phone selling activities regarding the available banking products and services ( credit cards, banking loans, various financial services).
Seminar Teacher – Polytechnics University. Taught “Managerial communication an image consulting” for two years, seminar designed for first year students, and any other interested students regardless the University that they attend.
Project Management & Others
Projects:
Project coordinator: Setting up two new offices corresponding to Professional Branch and National Branch, within Manpower Romania (in charge of suppliers and manufacturers relationship, contracts, negotiation of terms, construction supervision, reporting directly to the General Manager)
Directed a short reel movie, within Continental Hotels: coordinated the team (over 40 people, involved as actors, make-up artists, writers, consultants, logistics responsible, camera team, drivers, etc), setting up the project, implementing the project, editing the movie.
Responsible for the Lugera & Makler internal library
Project coordinator, also Lugera & Makler : website for a new business segment (maintaining communication and relationship with the project owner and other collaborators, tracking project status, responsible for the content (e.G. The articles database), maintaining relationship with the web development provider; designing structure and content)
IT support – for the Manpower Professional Branch and at company level ( limited support due to limited knowledge, ordering new work stations, maintaining relationship with the company support center located in France, and with the local support company ) |
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