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| Position wanted: |
Customer service |
| Job category: |
AdministrativeCustomer ServiceHotel IndustrySecretary/SecretarialSupport/Help DeskTourism |
| Preferred Location: |
Egypt |
| Preferred City-State/County: |
Sharm el-Sheikh |
| Objective and Resume Summary: |
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My objective is to expand my knowledge and experience of Tourism job roles.
I have a caring nature and am very confident when dealing with people in all situations.
I am very polite person and can develop my skills and abilities, in all work places.
Opportunities of progression within a company would be ideal and also a benefit to the company.
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| Skills: |
Customer Service, sales, marketing, sales advisor, finance. |
| Known languages (and levels): |
English-Very GoodFrench-A little
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| Type of Employment wanted: |
Full Time
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| Minimum Yearly Salary in Numbers: |
Unspecified
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| Current Location: |
UK England, England, Eastbourne |
| Education History, Qualifications & other additional information: |
| Level of Education: |
College
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2005 -2008 Sussex Downs College, Eastbourne.
First Diploma in Business Studies - Distinction
IFS Qualification (School of Finance) - C
NVQ Management - Pass
Key Skills Level 2 Communications - Pass
National Reward in Retail - Merit
BTEC National Certificate in Business Studies - Distinction/Distinction.
2000 – 2005 Ringmer Community College, Ringmer.
GCSE
Mathematics
English Language
English Literature
Science
Business Studies
Food Technology
Citizenship
French
Geography
I hold a Full Drivers License
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| Work History & Experience: |
| Years of Work Experience: |
3 to 5 Years |
October 2005 – June 2008 Sales Advisor, Evans, Eastbourne Arndale.
Responsibilities include:
The general sale of Evans product and provision of quality customer service of which I receive regular training. Dealing with customers both face-to-face and over the phone.
Selling accounts.
Dealing with general finance including using the till and cashing up.
Organising future targets and sales figures.
Highlighting “Best Sellers”, identifying best store location and promoting distribution.
Planning day-to-day activities.
Opening and closing the store.
Replenishment and stock control.
June 2008 – December 2008 PRM Agent (Passengers with Reduced Mobility), G4S, Gatwick Airport
Responsibilities include:
Assisting passengers with reduced mobility within the airport environment. This involves the use of wheelchairs and motorised buggies.
Being aware of the different special needs required and assisting each passenger in an individual manner best suited to their requirements.
Providing quality customer service.
Being capable of working within a busy environment and adapting to pressurised situations efficiently when necessary.
December 2008 – Present Unemployed, Eastbourne Job Centre
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