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| Position wanted: |
Training Manager |
| Job category: |
AdministrativeEducationHospitalityHR/Recruitment |
| Objective and Resume Summary: |
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Dear Sir or Madam,
I am writing to apply for any vacancies as a Learning and Development Manager.
I always have the passion for Learning & Development. I am a very detailed oriented person and used to working under pressure & long hours.
I am currently working as a Corporate Training Manager at Aston International Indonesia, overseeing the Training & Development at all units in Indonesia.
As you could see from my attached resume, I have demonstrated excellent people skills in addition to strong writing and analytical skills. I believe my education, skills and experiences fit your requirements, and I am confident my skills would be an asset to your company.
I would like to explore new challenges outside Indonesia & broaden my experience.
If you have any vacancies that match my qualifications, please contact me to set up a time for an interview. I look forward to hearing from you soon.
Thank you. |
| Skills: |
Trainer, Training Manager, Learning and Development Manager |
| Known languages (and levels): |
English-Very GoodFrench-A littleOther: Bahasa Indonesia
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| Type of Employment wanted: |
Full Time
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| Minimum Yearly Salary in Numbers: |
30000 USD
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| Current Location: |
Indonesia, Denpasar Bali |
| Education History, Qualifications & other additional information: |
| Level of Education: |
Bachelor
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Faculty of Education, Majoring in English for Language Teaching
August 1993 – September 1997
Atma Jaya Catholic University, Jakarta, Indonesia
GPA 3.28/4.0
SMA Don Bosco II (Senior High School), Jakarta, Indonesia August 1990 – August 1993
Majoring in Economics
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| Work History & Experience: |
| Years of Work Experience: |
5 to 7 Years |
Corporate Training Manager August 25, 2008 – present
Aston International Hotels , Resorts & Residences, Bali office
Type of business: a local hotel operator in Indonesia, currently with 14 hotels, 3 villas and 1 office building
Reason for leaving: to seek a new challenge outside Indonesia, particularly in the world of learning & development
Reporting to the Corporate Director of Human Resources and Development at Jakarta Head Office
• Proposes & establishes an appropriate training culture to achieve highest levels of Owner and Unit’s Management Team satisfaction and its employee morale
• Establishes an initial set up of the Training & Development system
• Prepares the related pre-opening tasks together with the hotel’s Pre-opening Management Team
• Monitors the Training & Development practices and ensures their adherence to Aston International Indonesia standards
• Proposes budget for Training & Development purposes
• Due to the monetary crisis, I am temporarily assigned as a “Regional Training Manager” to take care of three major units in Bali (Aston Denpasar, Aston Kuta & Bali Kuta Resort).
Achievements:
• Introduced a weekly English learning e-mail: English in a Jiffy.
• Proposed a cross exposure program.
• Refined the Train the Trainer’s module & reintroduced them.
• Re-designed the monthly training report formats.
Sales Manager April 16, 2007 – April 1, 2008
Four Seasons Resorts Bali
Type of business: a luxury resort of 147 villas at Jimbaran Bay (with approximately 600 staff)
Reason for leaving: wanted to have a break before starting a new career
Reported to the Director of Sales
• In charge of the Taiwan and China markets for Jimbaran and Sayan properties
• Also assisted for group or VIP reservations from other markets (Middle East, Indonesia, Singapore, Malaysia, Hong Kong, India, Australia, etc)
Assistant Learning Manager May 1, 2006 – April 14, 2007
Four Seasons Resort Bali at Sayan
Type of business: a small luxury resort of 60 villas in the mountainous Ubud area
Reason for leaving: transferred to Sales & Marketing Department in Jimbaran Bay (sister resort)
Reported to the Human Resources Manager and Resort Manager in Sayan
• Basically, I still run the same duties as in the below position with more responsibilities
• At the later stage then, I reported to the Resort Manager, as there was a plan for all Learning Departments to report directly to their General Managers/Resort Managers in charge
• Coordinated training sessions and conducted for all levels (staff, supervisors & managers)
• Maintained e-Learning activities in Sayan & the follow up training sessions
• Developed the skills of the secretaries working in the resort
• Supervised the English Teacher in running her English programs in the resort
• Assisted in finding data for HR budget proposal
Achievements:
• Socialised a weekly English learning e-mail: It’s All about English not just to Sayan team, but also to the sister properties such as: Jimbaran Bay, Shanghai, Maldives & Langkawi.
• Organised more learning activities by e-mails for F&B, Front Office, Housekeeping, Engineering, etc.
• Boosted the staff’s performance by encouraging them to join a cross exposure program to another department.
• Joined the pre-opening team for the Four Seasons Resort Maldives at Landaa Giraavaru in 2006.
Training Coordinator February 9, 2004 – April 30, 2006
Four Seasons Resort Bali at Sayan
Type of business: a small luxury resort of 60 villas in the mountainous Ubud area
Reason for leaving: promoted to Assistant Learning Manager
Reported to the Training Manager in Jimbaran Bay, Human Resources Manager and Resort Manager in Sayan
• In charge of the Training & Development purposes in the property, for all 230 staff (including Department Heads)
• Developed the staff’s notice board
• Created the English learning activities by running classes, one-on-one session, notice board, mobile English, etc
• Revamped the Self Access Center by adding more books, computers, educational movies, etc
• Compiled the monthly training hours from each department
• Coordinated training sessions and conducted for the staff level
• Conducted resort orientation for new comers
• Maintained relationships with hotel schools & supervised the school trainees during their traineeship programs in the resort
• Monitored the inter-departmental cross exposure programs & visit programs to the sister resort (Jimbaran Bay) and vice versa
Achievements:
• Successfully revamped the Self Access Center to its original learning goal
• Redesigned the staff’s notice board
• Introduced a weekly English learning e-mail: It’s All about English to Sayan team
• Achieved the level 3.0 out of 4.0 for e-learning activities for Sayan team (whereas Jimbaran Bay was 0.0) – the decision was issued by the home office
• Reinforced the “operations integrations” by re-introduced a visit to Sayan’s sister resort in Bali (Jimbaran Bay) – Jimbaran Visit. This program was inactive for quite some time. At a later stage, Jimbaran Bay also collaborated by introducing their Sayan Visit
Secretary to Vice President Director May 2001 – January 31, 2004
PT Asuransi AIU Indonesia, Central Jakarta
Type of business: general insurance
Reason for leaving: moved to Bali
Reported to the Vice President Director
• Complete secretarial duties as well as assisted marketing campaigns to promote AIU’s products
Secretary to President Director December 1999 – May 2001
PT Hanil Bakrie Finance, Central Jakarta
Type of business: a subsidiary leasing company of Bakrie Finance (in cooperation with a Korean company)
Reason for leaving: accepted at Asuransi AIU Indonesia
Reported to the President Director
• Complete secretarial duties as well as general affairs issues
Secretary to Group Legal Counsel September – December 1999
PT Lippo Securities Tbk, South Jakarta
Type of business: finance and securities
Reason for leaving: accepted at Hanil Bakrie Finance
Reported to the Group Legal Counsel
• Complete secretarial duties as well as paralegal tasks
Executive Secretary October 1998 – September 1999
PT Inart Kreasi, South Jakarta
Type of business: interior design company for resorts and hotels (mostly in India)
Reason for leaving: wanted to find a place closer to home
Reported to the President Director
• Complete secretarial duties as well as general affairs issues
Student Services Assistant July 1997 – July 1998
Lembaga Pendidikan UniSadhuGuna (TBI & UniPrep), South Jakarta
Type of business: an Australian foundation for students who would like to pursue their undergraduate or postgraduate educations in Australia, particularly at the University of New South Wales & Monash University
Reason for leaving: concentrated as a freelance English teacher
Reported to the Student Services Manager
• Handled all administrative & customer service duties for students studying at UniPrep
• Maintained a good relationship with Australian Embassy
• Promoted TBI & UniPrep at exhibitions
• Organised a weekly newsletter & graduation parties for UniPrep students
Junior Project Assistant March – July 1997
The US Commercial Center, South Jakarta
Type of business: the US Embassy’s commercial division
Reason for leaving: accepted to work at Lembaga Pendidikan UniSadhuGuna
Reported to Project Assistants
• Worked based on projects: liaison officer, secretary, typist, database administrator, etc
Various Freelance Jobs 1993 – 2000
I did several freelance jobs ranging from being a bilingual translator, English teacher (basic & intermediate levels), Guest Relation Officers & MC at several malls for children’s events. |
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