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| Position wanted: |
Business Development / Sales / Marketing Manager |
| Job category: |
AdministrativeComputerDistributionElectronicsManagement/ManagerMarketing/PRRetailSales |
| Objective and Resume Summary: |
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In quest of mid level assignments in the field of Business Development / Sales & Marketing with leading organizations.
With 4 years of experience across a spectrum of functions in the Industry
„l Currently leading operations of Mustafa Sultan Telecommunication Co., LLC ¡V Samsung Division (Oman) as Sales & Marketing Specialist.
„l Gained proficiency in spearheading operations / business with an aim to accomplish corporate plans and goals successfully.
„l Holds the distinction of leading and managing the operations and contributed higher rate of organic growth.
„l Demonstrative excellence in conceptualizing and implementing various business strategies.
„l Expertise in handling all Sales & Marketing / Business Development activities, analysing market trends & establishing healthy & prolonged business relations with clients.
„l Proficient in leading dedicated teams for running successful business operations and experience of developing procedures and service standards for business excellence
„l An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities.
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Business Skills
Strategic Business Development: Establishing corporate strategies for achievement of top-line & bottom-line targets. Handling business planning operations & analysis for assessment of revenue potential in business opportunities. Building & maintaining healthy business relations with major clientele, ensuring maximum customer satisfaction by achieving performance parameters delivery & quality norms. Framing effective business plan by implementing possible marketing strategies and operations management.
Sales & Marketing: Adopting feasible sales and marketing strategies by analyzing the potentiality of the product through consistent market research. Ensuring the maximum sales by providing efficient sales operations for achieving allocated target.
Channel Management: Identifying & developing dealers / channel partners for achieving business volumes consistently and profitably. Evolving strategies & activities to achieve desired business objectives & implement recognition campaigns for enhancing motivation.
Relationship Management: Mapping client¡¦s requirements & providing best products to suit their requirements; generating business from existing accounts and achieving profitability & sales growth. Building and maintaining healthy business relations with major corporate & institutional clients, ensuring maximum customer satisfaction.
Team Management: Providing direction, motivation & training to the field sales team for ensuring optimum performance for all operational sales related departments.
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| Skills: |
Strategic Business Development, Sales & Marketing, Business Analysis, Channel Management, Relationship Management, Team Management, Product Training to new recruits and dealers |
| Known languages (and levels): |
English-Very GoodArabic-A littleHindi-Very GoodOther: Marathi, Gujarati
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| Type of Employment wanted: |
ContractFull Time
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| Minimum Yearly Salary in Numbers: |
Unspecified
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| Current Location: |
( Confidential ) |
| Education History, Qualifications & other additional information: |
| Level of Education: |
Masters
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Academia
„l M.Sc. (Modern Communication Technologies with Business Management) from University of Sussex, United Kingdom in January 2007.
- Prepared Strategic Management Report for Mark Software Solutions, India.
- Final year 12,000 word dissertation on ¡¥Outsourcing Industry of India¡¦.
„l B.E. (Electronics & Telecommunication Engineering) from P.V.P.P College of Engineering, Mumbai, India in 2004.
- Final year project ¡V Designing an Interactive Voice Response System
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Accolades
„l Member of Senate of University of Sussex. Selected among 4000 Post Grad students.
„l Senate Co-ordination Officer for the Post Graduate Association for the University of Sussex.
„l Student Representative for SciTech Department of University of Sussex.
„l Member of University of Sussex Cricket Team. Also represented local county cricket club Streath in Brighton in division 3.
„l Assistant Chief Coordinator of the college cultural festival ¡¥Fusion¡¦ and committee member of the technical festival ¡¥Fission¡¦ for PVPP COE.
„l Captain of the Yellow (Gandhi) HOUSE in St. Mary¡¦s High school.
„l Won Best Captain Trophy for post of Yellow (Gandhi) House captain in school.
„l Won medals/certificates in athletics and football at inter-school and District levels.
„l Won Best All Round Student award for two consecutive years (Std VIII, 1996 and Std IX, 1997) in school.
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| Work History & Experience: |
| Years of Work Experience: |
3 to 5 Years |
Since May¡¦08
Mustafa Sultan Telecommunication Co LLC ¡V Samsung Division(Oman) as Sales & Marketing Specialist
Role:
„l Spearheading responsibilities entailing sales of Samsung products across major areas of Oman including the capital, Muscat.
„l Preparing purchase orders & monitoring inventory as per laid down procedure.
„l Assisting the GM in Market Mapping, Budgets and Business Development.
„l Developing new dealers in order to expand our dealer base across the country.
„l Providing the team with extensive Product Training of the new models across all the brands including Samsung, so as to be aware of competition.
„l Taking interviews for candidates for the post of merchandiser / promoters for key accounts.
„l Key driver of the business by expanding / developing business channels in all dimensions.
Attainments:
„l Aided Samsung in becoming the 2nd most sought-after mobile handset brand across Oman, after Nokia within short tenure with the organization.
„l Developed new markets in towns like Sur, Nizwa and Ibri (Various cities in Oman).
„l Developed sub-distributors to expand markets in interiors like Sur and Nizwa.
„l Made service touch points available in every town in the country.
„l Initiated and still continuing business with big players across the country, one of which is our biggest dealer.
„l Initiated concept of ¡¥Store Management¡¦ for dealers in the capital, Muscat, where dealers are awarded based on their sales growth, POS display and product knowledge of Samsung Mobiles.
„l Appreciated on maintaining the best GP for the business unit in Quarter 2, Quarter 3 as well as Quarter 4.
Mar¡¦07-Apr¡¦08
Essar Telecom Retail Ltd, The Mobile Store. (India) as Assistant Manager - Handsets
Role:
„l Steering designing and analysing the GSM Handsets department for Western India consisting of big cities like Mumbai, Pune, Goa, Ahmedabad, Surat, Nagpur, Nasik, and Aurangabad.
„l Executing a detailed analysis and designing ensuring that the right product mix is maintained and also kept a close eye on the requirement and potential of the area.
„l Getting purchase orders of GSM handsets for the entire Western region after analyzing the sales and inventory status of each city across each store.
„l Responsible as a Area Operation Manager for Nasik, Nagpur, Aurangabad, Indore & Jabalpur.
„l Coordinating with GSM giants like Nokia, Motorola, Sony Ericsson, Samsung, i-Mate, HTC and the others, extracting maximum sponsorships from them.
„l Implementing various promotions and schemes for customers as well as incentives for stores staff.
„l Overseeing 150+ stores across West & over 750 employees reporting.
Attainments:
„l Acquired in-depth knowledge of JDA and Retail Ideas, two softwares used extensively in the Retail industry, for inventory management, sales tracking and overall analysis of the business during OJT in Essar.
„l Took interviews to recruit new candidates for the stores, evaluating them on their handset knowledge and overall attitude.
„l Registered growth in business by almost 4 times with an overall share of almost 11% across the West of India for Mobile Handsets.
„l Set up stores in key cities like Nagpur, Nasik, Aurangabad, Jabalpur and Indore.
„l Initiated business with Chinese Mobile Phone Company ¡¥Coolpad¡¦ which specialised in making Dual Sim Card phones.
„l Tied up with all the major brands like Nokia, Motorola, Samsung and Sony Ericsson for pick-up service of faulty handsets from all ¡¥The Mobile Store¡¦ outlets across Western India.
„l Tied up with big companies and institutes like Symbiosis (Pune), L&T, DEO, for Institutional & Corporate sales
„l Conducted the ¡¥Trip to Singapore/Malaysia¡¦ campaign along with able support from Motorola wherein the best Store Manager across each city was awarded with a Singapore/Malaysia tour package for two.
„l Appraisal letter received and promoted to ¡¥Assistant Manager¡¦ within 7 months of excellent service.
Oct¡¦06 ¡V Feb¡¦07
Capita Group PLC, United Kingdom as Customer Service Advisor
- After the Masters in UK, wanted to gain good international exposure hence took up a Customer Service related job in Capita.
Jul¡¦04-Aug¡¦05
Mark Software Solutions (India) as Assistant Strategic Planner
Role:
„l Analysing and designing the strategy for the company in alliance with the CEO.
„l Preparing strategic reports every quarter for the company analysing the quarter and laying out plans for the coming quarter.
„l Achieving business targets SKU wise for Maharashtra State.
„l Handling 3 branches with a sales team of 5 executives and an overall team of 15 people.
Attainments:
„l Developed the market in Mumbai for the company.
„l Initiated after Sales Service for the new clients.
„l Promoted to Assistant Strategic Planner from Sales Engineer after 10 months of service.
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