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| Position wanted: |
Operations Manager, HR Admin |
| Job category: |
AdministrativeAirportAutomotiveConsultancyHR/RecruitmentLogisticsMarketing/PROil IndustrySalesTourism |
| Preferred Location: |
Oman |
| Preferred City-State/County: |
Muscat |
| Objective and Resume Summary: |
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Ħ Overseeing operation related tasks including planning, control & implementation for achieving the planned sales targets.
Ħ Conceptualising & implementing projects, annual improvement plans for process reengineering, & technology absorption projects for expansion.
Ħ Planning & implementing the preventive & predictive maintenance schedules for improving the overall reliability and safety of plant, personnel and production processes.
Business Development
Ħ Analysing business potential, conceptualising & executing strategies to drive sales, augment turnover and achieve desired targets.
Ħ Identifying, qualifying and pursuing business opportunities through market surveys and mapping as per targeted plans as well as through lead generation.
Ħ Identifying new market segments and tapping profitable business opportunities.
Ħ Evolving market segmentation & penetration strategies to achieve product wise targets.
Ħ Innovating new methods to promote products to create market.
Key Account Management
Ħ Interfacing with individuals / key influencers among Corporates for ascertaining requirements, making presentations and delivering need based product solutions.
Ħ Ensuring speedy resolution of queries & grievances to maximise client satisfaction levels.
Ħ Maintaining excellent relations with clients to generate avenues for further business.
Team Management
Ħ Recruiting, training, leading & monitoring the performance of team members.
Ħ Ensuring efficiency in process operations and meeting of individual & group targets.
Client Servicing
Ħ Assessing the customer feedback and evaluating areas of improvements.
Ħ Ensuring fast and satisfactory customer service without giving any room for their complaints.
Ħ Redressing grievances of customers, if any ensuring that they are resolved to the complete satisfaction of the customers.
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| Skills: |
Operations Manager, HR Admin |
| Known languages (and levels): |
English-Very GoodHindi-Very GoodOther: Marathi, Tulu
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| Type of Employment wanted: |
Full Time
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| Minimum Yearly Salary in Numbers: |
Unspecified
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| Current Location: |
Oman, Muscat |
| Education History, Qualifications & other additional information: |
| Level of Education: |
Bachelor
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Diploma in Information Technology from NIIT, 2003
B.Com from University of Mumbai, 2000
H.S.C from University of Mumbai, 1997
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| Work History & Experience: |
| Years of Work Experience: |
7 to 10 Years |
Global Part Enterprises (LLC) (Dubai) Since Mar¡¦05
Operations Manager
Roles & Responsibilities
Ħ Managing gamut of tasks in operations with a team of 5 members.
Ħ Maintaining updated records on inventory.
Ħ Achieving budgetary and sales targets through motivating and developing staff, consistently and surpassing Key Performance Indicators.
Ħ Overseeing bank activities, payments & receipts.
Ħ Managing team activities to achieve set targets and enhance customer satisfaction.
Ħ Resolving customer complaints & grievances in an effective manner.
Ħ Designing effective communication procedures to ensure the smooth running of all operations.
Ħ Maintaining good staff relations through effective communication, discipline and motivation.
Significant Achievements
Ħ Achieved the pre- determined targets.
Ħ Instrumental in coordinating operational strategies.
Ħ Developed an excellent employee record for dependability, quality, punctuality, and an extra effort.
Supreme Glass Jan¡¦03-Jan¡¦05
Operations Executive
Key Responsibilities
Ħ Reviewing activities, costs & operations to forecast future requirements.
Ħ Ensuring profits through management of operating budgets, & plans established via experience, knowledge & vision.
Ħ Managing coordination for technical activities associated with the production operations.
Ħ Ensuring optimum use of staff, machines, materials and facilities.
Ħ Implementing best practices for executing projects.
Bangera Tools & Equipments Dec¡¦00-Jan¡¦03
Marketing Executive
Key Responsibilities
Ħ Maintaining cordial relations with electrical engineers to develop business and expand the already existing client base.
Ħ Evolving new market promotional activities as a part of brand building & market development effort.
Ħ Following up on leads provided by the management and customers to expand existing clientele.
Ħ Tapping new corporate clients for developing new business and augmenting revenue.
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