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| Position wanted: |
Customer service representative |
| Job category: |
AdministrativeCustomer ServiceGamingHospitalityHotel IndustryLanguage/MultilingualSecretary/SecretarialTeachingTranslation |
| Preferred Location: |
Gibraltar |
| Preferred City-State/County: |
Gibraltar |
| Objective and Resume Summary: |
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Objective: Seeking a position in a successful gaming company in Gibraltar with an opportunity to use my language and communication skills.
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| Skills: |
Manager,
Customer service representative
Translator |
| Known languages (and levels): |
English-Very GoodSpanish-Very GoodOther: Polish - mother tongue
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| Type of Employment wanted: |
Full Time
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| Minimum Yearly Salary in Numbers: |
17 GBP
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| Current Location: |
Poland, Lodz |
| Education History, Qualifications & other additional information: |
| Level of Education: |
Masters
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Dates 2003-2008
Name and type of organisation providing education and training Lodz University, Łσdź, Poland
English Philology and Linguistics Institute;
September 2006 June 2007 - Erasmus student at the University of Vigo, Spain
Principal subjects/Occupational skills covered
a 3-year academic translation and interpretation course preparing for work as a professional translator of foreign languages
Title of qualification awarded
11.06.2008 title of Master of Arts in English Philology, Literatutre and Translation
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| Work History & Experience: |
| Years of Work Experience: |
3 to 5 Years |
1.12. 2008 14.02.2009
Translator and Teacher of English and Spanish as foreign languages
Classes of English with students of all age groups and levels: elementary (7-9 years old), intermediate (12 16), First Certificate and Proficiency preparation
Classes of Spanish on the basic and intermediate levels
Translation of various documents: birth certificates, applications, commercial contracts in Spanish and English into Polish and vice versa
CJ LEKTOR - ul. Sienkiewicza 3 b, 34-500 Zakopane, Polonia
018 20 64 063
+48 606 279 135
+48 698 485 295
29.11.2008 14.02.2009
Academic teacher of the English language as a foreign language
Classes with students of marketing, economy and pedagogy at the private University of Economics and Humanities of Lodz, in its branch in Zakopane
Wyższa Szkoła Humanistyczno - Ekonomiczna w Łodzi, oddział Zakopane
ul. Nowotarska 42, tel. 0 18 201 24 10
25.06.2008 25.11.2008
Spanish and English Customer Service Representative Call Centre
Supporting customers via email and phone in both Spanish and English
Conducting research on issues regarding customers queries
Resolving issues in a timely manner and ensuring high levels of customer satisfaction
Elavon Merchant Services, Europlex
8th-10th Floor, ul. Puławska 17, Warsaw, 02-515, Poland
+48 22 381 3571
30.09.2007 24.06.2008
Teacher of English
Classes with students of all age groups and levels: elementary (7-9 years old), intermediate (12 16), First Certificate and Proficiency preparation
Business English with the employees of Coffee Heaven Company
Profi-lingua, ul. Piotrkowska 101, 90-004 Lodz, Poland
Tel. 042-633-77-00/30/50 Fax 042-633-77-00
16.07.2007 15.09.2007
Manager in Real Club Nautico in Vigo, Spain
Organizing provisions for the restaurant
Collecting orders for the VIP parties
Payment supervision
Managing the personnel
Organization of elegant parties for guests
Real Club Nautico de Vigo
5.02.2007 28.06.2007
Teacher of English in Spain
Classes with students of all age groups and levels: elementary (7-9 years old), intermediate (12 16), First Certificate and Proficiency preparation
Business English with the employees of Spanish Sanitary and Epidemiological Station
Brittannia Studio Centre, C/Rosalia Castro, 59 1 B Vigo, tel. +34 986-43-36-08;
La Cabreira, 8 1, La Romana, Ramallosa, tel. +34 986-35-36-69
Dates
29.12.2004 - 1.01.2005, 29.12.2005 1.01.2006
Occupation or position held New Years Eve party manager - general maintenance and organisation of the evening activities for guests.
Main activities and responsibilities Informing the guests about cultural events that take place in Charlie Cinema
Preparation of meals and organisation of competitions and games for the guests
Serving meals and drinks
Preparing music and entertainment for the guests
Name and address of employer Charlie Cinema, 90-451 Lodz, ul. Piotrkowska 203/205, tel. (48-042) 636 00 92
Type of business or sector Cinema and gastronomy
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