My primary objective is to do a very good job, regardless to the exact job description.
I can be a very good French teacher as well as coordinating a team, as I do at the moment within a multinational company.
My resume can bring clarifications.
Skills:
Client services, French
Known languages (and levels):
English-Very Good
French-Very Good
Type of Employment wanted:
Full Time
Minimum Yearly Salary in Numbers:
15000 Euro
Current Location:
Romania, Bucharest
Education & Experience
Education History, Qualifications & other additional information:
Level of Education:
Masters
Education and training
Obtained diploma Postuniversitary degree
Period 2006 - 2007
Institution Agence Universitaire de la Francophonie
City Bucharest
Description (specialization) Francophone Master Degree in Social Sciences
Personal skills and competences
Foreign Languages French - Advanced;
English - Advanced
Skills
Leadership and organizational skills. Responsible and accountable. Analytical skills,
proactive, committed to Standard of Business Conduct. Team player, capable to adjust
and implement changes supporting business decisions, dedicated, task and
result-oriented.
Hobbies:
Computers/Internet, Tourism/Excursions, Literature, Sports, Spending time with my parents and my friends.
_______________________
Obtained diploma Postuniversitary degree
Period 2004 - 2006
Institution University of Bucharest
City Bucharest
Major Sociology
Description (specialization)
September 2005 – March 2006: Paris 3 Nouvelle Sorbonne
_______________________
Obtained diploma University (graduate)
Period 1999 - 2004
Institution University of Bucharest
City Bucharest
Major Foreign Languages and Literature
Description (specialization) Formal and informal study of French.
Optional courses of English.
Formal and informal study of Theology.
Work History & Experience:
Years of Work Experience:
1 to 2 Years
Work experience
Job Team Leader for Equipment Management and Remarketing Admins
Period 2007-10 <> present
Name of the employer Hewlett - Packard
Domain of activity Client service
Job description
The Hewlett-Packard Company is an American information technology corporation, specializing in personal computers, notebook computers, servers, network management software, printers, digital cameras, and calculators, among other technology related products.
I am leading a team that works in the set up and
management area for remarketed products. In our team, each admin coordinates
specific business units, so I monitor how they handle their tasks, if the setup is correctly
completed, if the deadlines are met, etc.
I work closely with our product managers (worldwide located), negociate the deadlines when their proposals are too agressive, maintain the user documentation on our share point, schedule and lead meetings when needed. In other words, I monitor the entire admin of the EMR product life cycle and ensure a smooth interaction with the EMR worldwide PM team. This includes the dispatching to PSR support, control of tasks and systems. Business Fundamentals are maintained together with the relevant mandatory audit checks and reports, and all data published is sent to be published to EMR web desk.
_______________________
Job Costumer Service Representative
Period 2007-02 <> 2007-10
Name of the employer Easy Call
Job description
EasyCall Communications is running its own contact center providing call center services for companies seeking to outsource (onshore and offshore outsourcing) these processes.
Responsibilities: I provided technical support for Mio devices (Mio being a gps navigation manufacturer) to French customers.
_______________________
Job Translator/Interpreter
Period 2006-08 <> 2006-09
Name of the employer Sommet de la Francophonie, Bucharest
Domain of activity Client service
Job description
Providing French – Romanian / Romanian - French translations for the official representatives of the Francophone countries, as well as for the representative’s staff.
_______________________
Job Costumer Service Representative
Period 2006-04 <> 2006-07
Name of the employer Softwin, Bucharest
Domain of activity Client service
Job description
Customer Service Department (Complaints, 9 Telecom - France): processing French
customers` requests, searching for the most suitable solution in order to meet their
requirements and solve their complaints.
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