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| Position wanted: |
Custumer Service, Administration,Real Estate, Secretarial, Receptionist |
| Job category: |
AdministrativeCustomer ServiceHospitalityMarketing/PRReal Estate/PropertySalesSecretary/SecretarialTourismTravel |
| Preferred Location: |
UAE United Arab Emirates |
| Objective and Resume Summary: |
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| Working in an Administration or Customer Service Department, take up new challenging jobs and achieve excellence in my job with my inborn traits and experiences I gained further enhance my functional abilities to a much broader extent. |
| Skills: |
„« M.S. Office Tools (Word, Excel, Power Point, Access, Outlook Express), Unix
„« Paint, Corel, Adobe (Reader, Illustrator, PhotoShop)
„« Well acquainted with E-mail & Internet (Explorer, Firefox, Netscape, Opera)
„« Customer Service & Image orientated, Office Administration/Management,Recruitment & Training
„« Analytical/numerical skills, Basic Accounting, Attention to details
„« Leadership, Team Player, Communication & people¡¦s skills
„« Fast learner, Proactive, Flexibility, Ability to work unsupervised
„« Holder of International Driving License |
| Known languages (and levels): |
English-Very GoodFrench-GoodSpanish-GoodArabic-A littleRussian-A littleOther: Romanian
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| Type of Employment wanted: |
Full Time
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| Minimum Yearly Salary in Numbers: |
Unspecified
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| Current Location: |
Romania, Ploiesti |
| Education History, Qualifications & other additional information: |
| Level of Education: |
Unspecified
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„« Tourism & Commercial Management D.Cantemir University, 1994-1999
„« Mathematics & Physics Sciences, Constantin Cantacuzino Baicoi High-School,1990-1994
„« Qatar Berlitz Specialized Management Course in English Literature: February- May 2007
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| Work History & Experience: |
| Years of Work Experience: |
7 to 10 Years |
„X July 2008 - Mai 2009 United Euro Stars Srl-Bucharest-Romania
( United Euro Stars established in Bucharest in the early 2007 is a Romanian-Jordanian owned Recruitment Company which provides Romanian and Asian Manpower to Romania and Gulf Countries)
„X Function: Recruiter/ Director
„« Recruitment: attract business from client companies; attend conferences, job fairs, events promote the company.
„« Advertising vacancies using newspapers, websites, magazines; Headhunting; Reviewing applications, Managing interviews, reference checks, short-listing candidates, provides feedback, preparing job offers, obtaining work permits and visas, coordinating with recruitment agencies from different countries.
„« Coordinates the entire business activity; Administration/ Office Management. Supervises employees activities; Keeping functional relations with Financial Accounting, Marketing, Legal departments
„« Public Relation: manage the company`s ongoing relationships with Ministries, Embassies, National Employment Agency, Immigration Offices, Financial / Labor Institutions, local authorities, customers, Bank relationship: deposing and cash raising
„« HR activities :Recruiting and Staffing; Employee orientation, Development& Training; Motivating, Employee relation; Manages documentation of all personnel movements
„X January-December 2007 ¡§Al Shera`a Real Estate Co." Doha-State of Qatar
(Al Shera`a Real Estate Co." Doha-State of Qatar, established in the early 2006 as a Real Estate and Property& Project Management Company owner of the Al Seal Tower and other compounds and villas in residential areas of Qatar.)
„X Function: Administrative Officer cum Receptionist
„« Office Administration: booking flights, hotel reservations, up-keeping/updating files, CVs, database, tasks regards personnel, maintenance, properties and tenants, accommodations, housekeeping, transportation, real estate/property consultancy; Organize General Manager schedule and travels issues
„« Receptionist duties by rotation: direct point of contact for public, welcome, greeting and guide the customers, business clients, answers public¡¦ questions and queries, set-up appointments/meetings within the company and with outsiders, phones screening
„« Clerical duties: office equipment using, typing memos, correspondence, briefing papers, reports, preparing business presentations, conduct research, minutes of the meetings, office supplies, liaising with clients, suppliers and other staff.
„« HR Administrative functions: documents personnel movements, employees¡¦ files, screening resumes, welcome new employees and making arrangements as travel routes, accommodation, transportation, food allowance and salary advance.
„« Also coordinating with PRO for preparing all the necessary government forms and documents related to expatriate employees, and keeping track of all e-government documents: visas, passports, residency cards, medical cards, life insurance, driving license¡Ketc
„X August 2005 ¡VSeptember 2006 ¡§Anuntul Telefonic¡¨ Newspaper Bucharest- Romania
(Anuntul Telefonic- established in 1990 in Bucharest, is the first Romanian Advertising Newspaper, market leader and also publisher of Ghidul Serviciilor (Annual Services Handbook.)
„X Function: Principal Editor
„« Opening, Administration & Management newspaper branch in Prahova district; Planning the required measures in order to penetrate a monopolized local media market and meet the monthly sales targets.
„« Represents the Newspaper in relations with local authorities, bank, business clients, attends events, conferences, exhibitions, meetings. Bringing in new clients. Attention to the customer¡¦s need, flexibility in adapting to changing demands. Enhance the company`s image.
„« Making/collecting monthly payments; follow up on the accounts receivable;Petty cash monitoring, daily/monthly accountancy documents& reports.
„« Employees¡¦ Recruitment& Training, Coordination and Supervision
„« Specifics editor¡¦s duties: directly interacting with customers, taking in daily advertising and ads, cashing, checking, elaborating and transmitting in order to be published, submit quotes; up-keeping/updating files, clients¡¦ portfolio, typing letters, emails, correspondence, office supplies, submit daily activity reports.
„X January 2002- June 2005 Astra Betting S.R.L. Bucharest-Romania
(Astra Betting is part of Astra Sport Bets, International Group of bets activities & casinos, owned by two companies in Luxembourg and Hungary, dominating the market over eleven years. In Romania Astra Betting it has more then 330 agencies, about 100 casinos and over 700 employees.)
„X Function: Customer Service Representative cum Cashier
„« Customer Service activities: permanent and direct contact with clients, interacting, socializing, atend promptly to all customers¡¦ inquiries, queries, complaints. Identify, research, and resolve customer issues using the computer system.Handle customer problems in a tactful manner.
„« Cashiering duties: Receiving payment, issuing tickets, receipts/ bills, Cash management, preparing daily/monthly cash summary report for submission to the Accountant. Business travels reports and deductions.
„« Delegate/Responsible to carry out the opening of new sport-bets agencies within 8 important cities including Bucharest. Manage/ Supervise activity and staff in order to enhance the company¡¦s image ensuring a high level customer service orientation.
„« Staff Recruitment& Training for pay office operations using company¡¦s PC software
„« Branches¡¦ Administration: maintenance, rent, inventory, office supplies/equipments; maintain agencies¡¦ timings and employees¡¦ work schedules; maintain all the incoming & outgoing files;
„X February 2003-September 2005 Nemar Mob Real Estate- Ploiesti Romania
(Nemar Mob is one of the firsts established Real Estates Companies of Prahova district with consolidated position over the years in a continual moving real estates market.)
„X Function: Assistant Manager
„« Office Administration and Management with full responsibility and strong leadership.
„« Represent company to local authorities, banks, notary office and clients
„« Involved with Manager in developing marketing plans and preparing advertising budgets; Clients¡¦ recruitment; Negotiate; finding/visiting properties, real estate consultancy
„« Organize General Manager schedule
„« Supervise/ Assign specific duties for employees. Maintaining work schedules, work hours and controls break periods, and vacations.
„« Provide administrative support, preparing presentations, documentations and contracts, selecting weekly offers, advertising, research, organizing & updating files and database, handle mails/ e-mails, all activities regarding personnel, maintenance, cash desk, etc.
„X May 1999- November 2001 Job2All International S.R.L. Bucharest-Romania
(Job2All International, with Hollander and Romanian capital, is the first Romanian On Line Recruitment and Placement Company provides management and consultancy for working in country or abroad.)
„X Function: Area Manager- PR
„« Management and Administration within 10 districts assigned area. Ensures alignment with Company¡¦s policies, practices procedures providing orientation towards Customer Service and Image.
„« Opening branches, develops/implements strategies, plans, promotional activities to achieve the area`s localization requirements; Coordinate with Media, Outdoor and Advertising agencies. Organize events, conferences, coordinating speakers, controlling event budget.
„« Public Relation: directly interact with guests, press, clients during the conferences, consultancy, answering public¡¦ queries/ questions; clients¡¦ recruitment
„« Coordinating HR activities: Staff¡¦s Recruitment/Training, Administration & Development; Motivating, Evaluating
„« Attending company¡¦s periodic evaluation tests
„« Branches Administration: manage all activities related to the maintenance of the facilities, office equipment and systems etc.
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