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| Position wanted: |
Guest Relations/Quality Control |
| Job category: |
AnimationBeauty/CosmeticsCustomer ServiceFashionHealthcareHotel IndustryNursingPharmaceuticalQuality ControlTourism |
| Objective and Resume Summary: |
|
| To have the opportunity to be a part of a team in an established company, that will allow the use of my experience, abilities and knowledge. Along with personal growth and enhancement collegiately, improving and acquiring new skills. |
| Skills: |
RN, Guest Relations, Quality Agent, Bartender, Secretary |
| Known languages (and levels): |
English-Very GoodArabic-A little
|
| Type of Employment wanted: |
Full Time
|
| Minimum Yearly Salary in Numbers: |
20000 USD
|
| Current Location: |
Egypt, Alexandria |
| Education History, Qualifications & other additional information: |
| Level of Education: |
College
|
Bryant Elementary School, in Bryant, AR. (1972-1981)
Bryant Middle School, in Bryant, AR.
Bryant High School, in Bryant, AR.
Draughn Business College (1986-1988). Major: Business Administration. Minor: Executive Secretarial.
Baptist Health School of Nursing (Aug. 2000 Dec. 2004) Diploma. (RN) Registered Nursing (Licensed) - Specializing in Critical Care. 08/12/2005 {ACLS} Advanced Life Support. 07/06/2006 Skin Care / Wound Care. 13/06/2006 {CPR} Cardiopulmonary Resuscitation. 14/07/2006 {Omni Cell} Medication Distribution Center. 25/09/2006 {Orientation} Medical Services on IV pumps, Medication Administration, Respirators, Needles and Gauges, Etc. 29/09/2006 Biochemistry. 02/10/2006 Pharmacology. 08/11/2006 Cardiac Dysrrhythmias. 12/03/2007 {CPI} Crisis Prevention Intervention. 08/12/2004 Advanced Critical Care Course.
Concierge 90%.
Complaint Handling 100%.
Generic Brand Service Standards 90%.
Pre-Arrival and Guest Arrival 100%.
All Day Restaurant 100%.
Bar and Lounge 90%.
Breakfast 100%.
Guest Telephone Communication 95%.
Hilton Meetings 93%.
Housekeeping and Maintenance Requests 100%.
Laundry, Valet,
Pressing Service 100%.
Reservations 100%.
Specialty Restaurant 95%.
Guest Departure 100%.
Guest Room Turndown Service 100%.
Journey Ambassador.
|
| Work History & Experience: |
| Years of Work Experience: |
More than 15 Years |
Munsey's Foam Packaging Warehouse (1981 - 1982). Pulling orders from Assembly Line. Operating B-12 Molding Machine. Shipping and Receiving. Drill Press.
Handleman Record Warehouse (1982 - 1983). Assembly Line. Shipping and Receiving. Forklift.
WICS - Nightlife Bar (1983 - 1989). Bartender. Auditioning Bands. DJs. Waitress. Entertainment Planner. Banking. Training New Staff.
Prostaff - Manpower Temporary Agency (1988 - 1994). Manpower and Prostaff Temporary Agency (1988 - 1994). Variety of Positions from Secretarial to Supervisor.
Baptist Health Medical Center (Dec. 2004 - Jan. 2005). MICU Medical Intensive Care Unit.
UAMS University of Arkansas for Medical Sciences (Feb. 2005 - Sept. 2006). CCU Critical Care Unit. SICU Surgical Intensive Care Unit. MICU Medical Intensive Care Unit. Neurosurgery and Transplants.
Saline Memorial Hospital (Sept. 2006 March 2007). CCU Critical Care Unit. ICU Intensive Care Unit. PCU Step down.
Domestic Engineers - (1994-2004). Housekeeping Company. Specializing in Residential and Commercial Properties. Taxes, Insurance, Workmens Compensation, Client Sales, Estimates, Contracts, Banking, Accounting, Supplies, Inventory, Salary, Employee Hiring.
Hilton Borg El Arab - (2008- Present) Guest Relations. Quality Agent. Correspondence with all Foreign English speaking guests. VIP room inspections and amenities. Handling Complaints Reporting to appropriate divisions and recording. Maintaining Quality assurance in all restaurants, bars, lounges, kitchens, public areas and staff. Safety Checks. Courtesy Calls. |
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| Jobseekers:73408 |
Resumes:68168 |
Employers:8028 |
Jobs:19563 |
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