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| Position wanted: |
Hospitality |
| Job category: |
AirportAviationHospitalityHotel IndustryManagement/ManagerMarketing/PRRestaurant/Food ServiceSalesTourismTravel |
| Preferred Location: |
UAE United Arab Emirates |
| Preferred City-State/County: |
Abu Dhabi |
| Objective and Resume Summary: |
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| To work in an organization where sincerity, talents, and creativity gets the highest priority and my knowledge will be enhanced in various fields to cope with the changing trends of today’s world. |
| Skills: |
Manager , Head Barman, Head waiter, |
| Known languages (and levels): |
English-Very GoodHindi-Very GoodOther: Bangla
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| Type of Employment wanted: |
Full Time
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| Minimum Yearly Salary in Numbers: |
30000 USD
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| Current Location: |
Bangladesh, Dhaka |
| Education History, Qualifications & other additional information: |
| Level of Education: |
Bachelor
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Bachelor on Hotel Administration College Of Tourism & Hotel Management OCT - 2004
Higher Secondary Second Division Dhaka Imperial College collage JUL - 1999
Secondary School First Division Motijheel Model High School JUN - 1997
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| Work History & Experience: |
| Years of Work Experience: |
7 to 10 Years |
Employer Dhaka Club Limited
Position F&B Service Manager
From To 01 April , 2009 - Till date
Responsibilities Enforces performance standards, policies, and procedures in Food and Beverage.
Responsible for complying with all food and beverage health, liquor and safety regulations; as well as all federal, state and local applicable laws.
Responsible for the scheduling, evaluating and training of direct management and associate staff and ensuring staff’s compliance with all customer service standards.
Ensures Food and Beverage floor operations are run in a smooth, efficient manner to ensure customer satisfaction.
Reviews and approves all recommendations and suggestions to hire, transfer, suspend, promote, discharge, evaluate, assign and discipline all Food and Beverage employees in a fair and equitable manner.
Maximizes cost effectiveness within Food and Beverage Department, by ensuring compliance with established budget, labour and revenue benchmarks.
Maintain established inventories by coordinating the ordering of all food and liquor, and supplies in accordance with business needs. Present established pars to the Food and Beverage Director for approvals and implementation.
Responsible for listening to, evaluating and assuring control of customer grievances.
Monitors job performances of all direct reports and provides feedback performance to aid the employees in developing and enhancing skills.
Responsible for maintaining a consistent, regular attendance record.
Employer British Airways
Position Cabin Crew
From To 17 Nov 2007-31 March 2009
Responsibilities Greet the passengers as they board the aircraft, direct them to their seats and ensure that the entire luggage is safety stored away in the over head cabins. Then demonstrate the emergency procedures whilst the plane is preparing for takeoff.
During a flight assist passengers, make calls on behalf of the captain and serve food, drinks and sell duty free goods.
At the end of a flight there to make sure that passengers disembark the aircraft safely and complete a written report that records all details of the flight. For instance duty free sales, food and drinks sales, any unusual incidents and customs and immigration documentation
Leaving Reason British Airways closed their station at Dhaka on 28th March 2009
Employer Radisson Water Garden Hotel Dhaka
Position F&B Supervisor
Location Bangladesh. Dhaka
From To Jan 2006- Nov 2007
Responsibilities Supervises the operation of assigned bar and restaurants or lounges. Provides Employees with the information needed Creates 100% guest satisfaction by providing Yes I can ! genuine hospitality and by exceeding guest expectation. Ensures that the customer receives quality service by providing work direction for restaurant or bar or lounges staff. Ensures the integrity of both cash and charge accounts.
Leaving Reason Upgrade myself for the customer services.
Employer O Solomon Irish Pub” Solomia Enterprise.
Position manager
From To Jul 2003-oct 2005
Responsibilities Checking drinks price in local market. Make the menu price and do the budget. Responsibility for the staff plan and their roster. Build a strong guest relation and check their satisfaction. Implements new standards and procedures for the bar and restaurant as when required. Orients employees to the department and provides on the job training on job responsibilities.
Leaving Reason Come back won country.
Employer Old Irish Pub And Restaurant” Solomia Enterprise.
Position Asst manager
From To Oct 2001-Jul 2003
Responsibilities Taking responsibility for the business performance of the Restaurant and bar Organizing marketing activities, such as promotional events and discount schemes. Preparing reports at the end of the shift/week, including staff control, food control and sales. Creating and executing plans for department sales, profit and staff development. Planning and coordinating menus in coordination with the Rest. Manager and the Exec Chef .Responding to customer complaints;
Leaving Reason Come back won country.
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