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| Position wanted: |
Customer Relations |
| Job category: |
AirportAviationComputerCustomer ServiceHospitalityInternetMarketing/PRSupport/Help DeskTourismTravel |
| Preferred Location: |
Spain |
| Preferred City-State/County: |
Málaga |
| Objective and Resume Summary: |
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Profile:
I am honest, outgoing and reliable and enjoy working with people. Self motivated person that’s works well under my own initiative and functions well within a team and under pressure. I have gained much experience in customer and sales based environments.
I enjoy a challenge and thrive in under pressure, never seeing a problem but a situation that can be easily resolved.
Major Achievements:
• Built my own business from scratch to become Europe’s largest online supplier of health and beauty product to trade and retail customers with a turnover of £800,000 per annum.
• Became a store manager for Dixons Stores Group (Currys) within 18 months of starting with DSG
• Promoted to marketing manager dealing with online marketing and pay per click campaigns for currys.Co.Uk website.
• I became a restaurant manager in McDonalds Restaurant turning a £1 million loss making store in to a £1 million profit store, and was the 1st restaurant in the UK to attain an A Grade for Health and Safety.
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| Skills: |
customer service, internet, SEO, internet marketing, ground crew, sales, manager |
| Known languages (and levels): |
English-Very GoodSpanish-A little
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| Type of Employment wanted: |
Full TimePart Time
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| Minimum Yearly Salary in Numbers: |
Unspecified
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| Current Location: |
Spain, Málaga |
| Education History, Qualifications & other additional information: |
| Level of Education: |
High School
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Qualifications / Education:
Gce : English, English Literature, Mathematics, Geography, Technical Drawing, Computer Studies, Physics, Commerce and Business Studies, Information Technology
Additional Information:
Language: Fluent English
Driving Licence: UK, Full, clean.
Computer Skills: Fully Computer Literate, Excel, Word, Outlook, QuickBooks, FrontPage (HTML), Photoshop
Additional Courses:
Various courses including: Various Sales and Selling courses, Advanced Health and Safety, Advanced Food Hygiene, Royal Naval Leadership, Advanced Excel, Time Management, Commercial Fire Fighting Instructor, Advanced First Aid
Interests / Hobbies:
Cooking and Entertaining, Reading, Gaming, Theatre and Cinema, water sports
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| Work History & Experience: |
| Years of Work Experience: |
More than 15 Years |
2008 - date Bar Owner
Busy beach area bar, catering for all ages of customer.
• Day to day running of a busy bar in La Cariheula
• Sales of tickets for local attractions and functions
• Organising parties and events
• Profit and Loss accounting
2002 - 2008 Director/Owner Internet based Beauty Company
• Started up with £50, operated and initially ran the business from home
• Successfully built up and ran my online Health & Beauty Company employing 10 people.
• Built and maintained the web based platform for sales and promotions
• Advertising and Marketing for pay per click and hard copy adverts, including design of our own adverts in Photoshop
• Human resources, Training, Profit and Loss accounting, sales and promotions
• Networking with other companies to enhance sales growth
• Worldwide stock and logistical requisitions
2000-2002 Dixons Stores Group, Currys Head Office
Web Marketing Manager/New Store Operations Manager
• Responsible for full web marketing and pay per click campaigns for currys.co.uk
• Promotional activities to enhance online sales for Currys
• Analytical reporting direct to Managing and Marketing Directors
• Promotional activities for new store opening country wide
• Meeting local dignitaries and organising activities for grand openings
1998-2002 Dixons Stores Group, Currys Stores
Deputy Store Manager
• Departmental and Customer Service Manager
• General running of white goods department in Currys largest flagship store
• Merchandising, Promotions and help with sales including sales of Coverplan
• Temporary promotion to store manager to close Watford branch
1994-1998 McDonalds Resturants UK
Restaurant Manager (Fleet Street London)
• General day to day running of a £1 million pound fast food chain
• Human Resources, Health & Safety, Food Hygiene, Profit & Loss, Banking, Hiring and Firing
• Trainer to general staff and management
• Advertising and promotional activities
• First UK McDonalds Restaurant to start office delivery service
1986-1994 Ministry of Defence – Royal Navy
Leading Stores Accountant
• Worked on various ships and establishments world wide
• 1st Gulf veteran
• Managed and maintained millions of pounds of government logistical supplies
• Worked with NATO and interacted with various world Navies
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