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| Position wanted: |
Network Engineer,English Teacher |
| Job category: |
ComputerInformation TechnologyInternetOil IndustrySoftware DevelopmentSupport/Help DeskTeachingTelecommunicationsTourismTravel |
| Preferred Location: |
Turkey |
| Objective and Resume Summary: |
|
| Seeking a position in a successful computer oriented corporation with an opportunity for advancement based on skills and job performance |
| Skills: |
• Delegate of international leadership conference 1997[American university in Cairo]
• Member in organizing committee in the American university in Cairo member in public-relation &fundraising committee 1998 for Traning and awareness conference and appreciated for a certificate of one if the best organizers in AUC
• President of Cairo international friendship association (NGO) branch in Helwan Univ. 1998
• Training course tools of environmental education (Instructor Course)
• Training course in fundraising in the American university in Cairo
|
| Known languages (and levels): |
English-Very GoodFrench-GoodArabic-Very GoodOther: Croatian
|
| Type of Employment wanted: |
ContractFull TimeInternshipPart TimeStudentTemporaryVolunteer
|
| Minimum Yearly Salary in Numbers: |
12000 Euro
|
| Current Location: |
Bosnia Hercegovina, Banja Luka |
| Education History, Qualifications & other additional information: |
| Level of Education: |
Bachelor
|
• -Graduated from Elnasr Language School (General Secondary Education)
• -Bachelor Degree of commerce English section Helwan Univ. year 2000 major Economics of foreign trade Grade = Good
• -Professional certificate in Oracle Internet Application Development (6)i certified Oracle university June 2001 from UNDP(OUDA)
• Project management course in SFD 2001
Microsoft System Engineering(MCSE) Course on February 2005
-CCNA Preparation Course in NTI July 2005
Internet Security and Acceleration (ISA) Server 2004 Course advanced application-layer firewall protection for Microsoft Exchange Server
Computer Skills
• Windows troubleshooting and installing and implementing (98/Me/2000/xp)
• Installing, Configuring, and Administering Microsoft Windows 2000 Server
• Implementing and Administering a Microsoft Windows 2000 Network Infrastructure
• Implementing and Administering a Microsoft Windows 2000 Directory Services Infrastructure
• Implementing and Managing Microsoft Exchange Server 2003
• Programmer in Oracle application developer release 2,6/6I
• Advanced user in MSOffice 2003(access, PowerPoint, word, excel)
Configure the modems that will install to the customer side.
Troubleshooting for ADSL Problems during the modem installation at the customer side .
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| Work History & Experience: |
| Years of Work Experience: |
7 to 10 Years |
A -Internships
• 1-Petrobel Company (petroleum company) years 1997,1998
Trainee [Banking sector](2 months training)
Major duties:
Preparing checks and payment orders and loading and review the payment order coming from Accountant Dept
2-Zafran Petroleum (Zafco_Co.) Maadi branch year 1998
Trainee in the Accounting Department for one month
Job duties:
• Auditing the accounting statements coming
• 3-IBM Authorized Centre Heliolpolis Branch 1999(Summer Job)
Major duties:
• Marketing Executive for IBM Courses and made a cooperation plan between the Training Managers of the companies and the centre
• B-Work Experience:
• 1-Sekem Group (Conytex Manufacture) in Belbees from 01/10/2000 till 01/08/2001
• Job title: Customer support export specialists (Reported to an export German manager)
• Job duties:
• Review the requests of the customers and sending them emails informing them for the acceptance or refused of their requests
Preparing the account statement of the customers and send them to the Accounting Department.
• Solve problems facing the customers due to delay its products
2 ACNelson Marketing Research Company
Marketing Research in the project of City Bank for one month from 01/09/2001 till 01/10/2001
Major Duties
Calling customer and ask them a questionnaire about the services of the bank
And analyze it and send it to the project manager .
-Consumer-Finance Citibank) Egypt from 01/04/2001 till 30/10/2001
• Job title: Telesales Agent (part time)
• job duties:
• Presenting the financial Service of the bank Like Credit-card and Loans by phone to the customers and persuade them to subscribe to our service and present any new offers or services done by the bank.
Dialogues School of English from 01/01/2005-01/04/2008
Job title/ Teacher of English in the Centre for Beginner
Level 1
Level 2
GrandEgypt for Tours (Part Time) from 01/01/1998 to 01/011/2001
Job title: Tour Agent (Organizer)
Preparing trips to Hurgadah ,Dahab,sharmElsheikh,Saintcatarein ,Luxor,Aswan ,Safaga ,Siwa,Bedwin Dinners, ,Diving
Organizing for yachting and snorking for tourists
Organizing for Dinner Bedwin nights in Sahara
3-Egyptian company for Networks (EgyNet) (Egypt) from (01/11/2001)till now (Full time)
• Job title: Technical Support (Maintenance Department )
Major Duties:
• Follow up Local loop &Frame Relay faults provided by EgyNet
• Inform customers for any maintenance or upgrade projects done by maintenance group that may cause an outage to the customer
• Work on Customer Relation Management (CRM) Ticketing Program
EBE and Comnet Coordinator
From 01/01/2004 till 01/011/2005
Job title /ADSl Customer Support ( ADSL department)
Major Duties :
Follow up customer orders on NTS and TelcomEgypt ADSL Website
Follow up installation of the ADSL till the modem installed at the customer |
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