To play a vital role within a business entity that offers potential and opportunity for career growth, cross-training acquisition and professional development, as a representative of their interests in Brazil and surrounding area.
Skills:
Independent, responsible, leadership, computer, hotel, buyer, representative, portuguese, spanish, english
Known languages (and levels):
English-Very Good
Spanish-Very Good
Other: Portuguese
Type of Employment wanted:
Contract
Full Time
Temporary
Minimum Yearly Salary in Numbers:
22500 USD
Current Location:
USA, FL Florida, Miami Beach
Education & Experience
Education History, Qualifications & other additional information:
Level of Education:
College
U.S. COAST GUARD 1972-1976 Hospital Corpsman Honorable Discharge
Orange County Community College 1976-79 Criminal Justice/AAS Middletown, NY
U.S. MARINE CORPS Summer 1978 Officer Candidate School Quantico, VA
N.Y. State Police 9/79-5/85 New York State Trooper Middletown, NY
State University of N.Y. At New Paltz 1982-84 Foreign Languages (13 credits short of Bs)
Fasttrain Corporation 2003 -204 - "Network Professional" (Microsoft & CompTIA) Miami, Fl
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Microsoft Id # 3060534
Comp Tia Id # Comp001001626090
Certifications: A+ - Mcp Mcsa
Work History & Experience:
Years of Work Experience:
5 to 7 Years
12/02 - Present
Freelance - PC Technician
PC Service & Repair (home-based business) focusing on PC repair and upgrades, including building PC to specs, PC Repairs, DLS/CABLE (high-speed) connections & network configuration; Hardware upgrades (CPU, RAM, HD, O/S and PCI components); Wireless home & office networks.
06/03 - 10/04
Portalpoint Consultants
IT Support Technician (on-call)
Hardware & Software upgrade and support including substantial emphasis on migration to new O/S: Win XP & Win2k (W/S & Servers); Trouble shot connectivity issues LAN/WAN; Created HD images for cloning; Re-setting users account; Assisted in configuring AD Forest/Trees (Domains); Mapped Static IP's to Servers, Printers & Back-up Servers; Also assisted in configuring Domain Controller.
02/05 - 08/05
PRC Corporation
Help Desk (Call Center)
Help Desk position supporting U.S. Army (EArmyU) program under IBM contract for distance learning students who experience policy, connectivity, user account, ISP, O/S and other technical and non-technical issues, in a cross-platform (MS IE, PeopleSoft & Oracle) environment, with calls coming in from around the globe.
7/98 - 3/99
Best Western International Flagstaff Call Center
Call Center Customer Service/Reservations Agent
High call volume center responsible for the incoming calls from around he globe concerning reservations and general information on B/W properties. Hired as bi-lingual C/S agent (Spanish).Performed all functions on computerized reservations system linked to all B/W properties.
3/99 - 12/99
Best Western - Miami Airport Inn (closed)
Guest Services Manager
Responsible for the Guest Services Department, supervising a staff of 20 employees; these consisted of both Shuttle Bus drivers and Bell Staff; Responsible for Scheduling, Training, Vehicle maintenance and all areas concerning "customer services" to our hotel guests; High exposure position dealing with the general public in an array of issues.
06/07- Present
Night Auditor
Angler's Boutique Resort, South Beach
Provide night auditing functions (charges, credits, adjustments, etc) for the days activities. Also front desk & reservations support during the overnight shift. Complete training utilizing OPERA accounting and property management software.
9/79-5/85
New York State Police
State Trooper, Troop F, Middletown, New York.
General police work.
8/72-8/76
U.S. Coast Guard
Floyd Bennet Field, Brooklyn, New York.
Hospital corpsman assigned to air station. Responsible for health and safety of base personnel. Sea rescues and searh & rescue + port security missions.
