Targeting Positions
Upcoming from University of Valle graduate offering a strong academic background in IT combined with excellent internship experience as a IT Technician, Computer Hardware, software.
Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues.
Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools and testing methodologies.
8 Years of professional experience
Skills:
IT Technician,
Known languages (and levels):
English-Very Good
Spanish-Very Good
Type of Employment wanted:
Full Time
Minimum Yearly Salary in Numbers:
Unspecified
Current Location:
USA, GA Georgia, Alpharetta
Education & Experience
Education History, Qualifications & other additional information:
Level of Education:
Bachelor
University Of Valle – Valle del Cauca - 5/2001
Bachelor’s Degree of Technologist in Information Systems 2001
Technology Summary
•IT Technician Troubleshooting and resolving computer hardware / software problems for diverse clients. Technical Skills --
•purchase / Installation / Maintenance: Motherboards, CPUs, Memory, CD Rom Writers, DVD Burners, Cases, Keyboards, Mouse, CRT / LCD Monitors, Laser Printers, Scanners, Desk Jet Printers, Power Switches
•Systems: Microsoft Windows 9X/NT/2000/2003/XP/Vista/7, Linux Red Hat/Mandrake, Mac.
•Databases: Microsoft Access.
•Languages: Visual Basic, HTML, C++, Flash.
•Systems Built / Sold: Core 2 Duo, Core Duo, Servers, Pentium 4, Pentium III, Pentium II, Pentium, 486, 386, Laptops
•Installation of Networks Using: Switches, Network Cards 10/100/1000base T, Routers, Hubs, Cables, Patch Cables, Setting up printers on networks, Wireless Networking.
•Software: Microsoft Office, Microsoft Office Expression, Microsoft Business, Backup Tools and Applications, Nero, Record Now, Sync Devices Office and Warehouses, Adobe Suite Master Collections, Web Animations Tools, Network Administration tools, McAfee, Norton, McAfee Spam Killer, Netscape, Scanning software, and multiple programs specific to each client’s business requirements.
Work History & Experience:
Years of Work Experience:
7 to 10 Years
IT Experience
Gaita Productions – Alpharetta, Georgia, USA
IT Technician and Marketing Design, (2008 to Present)
Troubleshoot and resolve computer problems; build and upgrade systems; install software and perform general maintenance for clients; assist company owners and department heads in determining hardware and software requirements and making purchases; and tutor clients on use of hardware and software.
• Effectively marketed services to and maintained working relationships with more than 40 companies
• Improved clients’ operations by completing a wide-scale replacement of out-dated work stations and servers; upgraded operating systems from Windows 2000 / XP Pro/Vista and 7; transferred all data files to new PCs, keeping desktop preferences intact
• Set up work stations on networks and Internet so clients could correspond with vendors electronically
• Completed several server upgrades from Microsoft NT 4 to Microsoft Windows 2003
• Recovered numerous lost files of critical information due to viruses and damaged hard drives
• Troubleshot and resolved computer problems; installed software; and performed general troubleshooting and maintenance for business clients and the public from the office using online resources and software saving time and Spence’s for traveling
Gomez Roofing – Lawrenceville, Georgia, USA
IT Tech and Project Manager, (11/2006 to 10/2008)
Troubleshoot and resolve computer problems; build and upgrade systems; install software and perform general maintenance
• Set up appointments and estimates
• Supervise Crews
• Order Materials
• Costumer Service
• Sales
Servpro – Dunwoody, Georgia, USA
Network Administration and Crew Chief, (11/2003 to 10/2006)
Network Administration
Troubleshoot and resolve computer problems; build and upgrade systems; install software and perform general maintenance
• Perform all tasks as a network supervisor by using various computer programs
• Reinstall and repair software
• Check for computer system errors and resolve any detected problems
Crew Chief Restoration
• Fire, Smoke, & Soot
• Water Removal & Dehumidification
• Mold Mitigation & Remediation
Pepe’s Mexican Grill – Sugar Hill, Georgia, USA
Assistant Manager, (6/2001 to 11/2004)
• Supervised and managed up to 10 employees the opening, closing and daily routine of the restaurant employees.
• Managed end of day cash balancing and settling.
• Performed various tasks when needed, including; waiting tables, preparing meals, costumer services and after hours tasks.
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