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| Position wanted: |
Consultants/Research |
| Job category: |
ConsultancyEducationEnvironmentFinanceFreelanceGovernmentHR/RecruitmentInformation TechnologyPublic SectorResearch/Development |
| Objective and Resume Summary: |
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Subject: Cover memo - application for the position
Dear Hiring Committee,
I noticed the opening for the position for on the website. Having worked with international organizations and projects for more than eight years, I am excited at the opportunity to continue to serve municipalities, local communities and citizens by devoting my skills and talents to your mission. I am confident that my technical background, expertise and personal qualities can add much value to the project.
Currently, I am employed at Governance Accountability Project, Phase II. Through these experiences I have developed extensive knowledge of municipal governments/councils/assemblies and their processes, CSO sector, PCM, process management and improvement, citizens interface reforms, creation of dialogue among CSO’s, local government and citizens, transparent and gender-sensitive budget planning, urbanism and capital investment planning.
During my previous engagements, I have communicated extremely effectively with my supervisors, colleagues, and counterparts. My references emphasize that I am open, easy to talk to, and able to inspire trust in others. While I am well educated, I still have a down-to-earth quality that allows me to relate well to all types of people. At the same time, I have proven my razor-sharp analytical mind, and willingness to put forth the effort to complete any task asked of me. When circumstances force me to adjust mission plans, I take advantage of whatever alternatives necessary to achieve these goals.
Thank you for your consideration and looking forward to hearing from you soon.
Kindest regards,
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| Skills: |
• Excellent understanding of political and economical issues in Bosnia and Herzegovina with eight year practical experience in working with Mayors, Parliament Members and Politicians;
• Expert in Regional Economic Development with practical experience in EU funded Regional Development initiative project including collection and processing of statistical data;
• Practical understanding of BiH (both entities and Brcko District) Law system and public administration laws such as Law on Local-Self Governance, Law on General Administrative Procedures in both entities and Brcko District, Law on State Service, Law on Finances and Budgets in Federation, Law on Budget of Republika Srpska and Law on Public Procurement and its instructions for use;
• Expert in Citizen’s Service reforms throughout projects implemented in municipalities at both Federation of Bosnia and Herzegovina and Republika Srpska;
• Excellent knowledge of international development, reconstruction issues, participatory human development and local civil society building programs;
• Good understanding of post-conflict food security programming, economic issues, environmental rehabilitation, mine action, food aid monetization and conflict resolution.
• Extensive experience liaising with a wide range of stakeholders: local Mayor’s and Councils/Assemblies, international government donors, local and international Non-Governmental Organizations (NGOs), local and multinational staff at Bosnia and Herzegovina’s Office of the High Representative (OHR), USAID, Sida, UN agencies, US Army and Finnish Army peacekeepers, humanitarian deminers, the International Committee of the Red Cross (ICRC), the Organization for Security and Cooperation in Europe (OSCE);
• Can drive manual, automatic and 4x4 vehicles (posses a valid BiH and international driver’s license) |
| Known languages (and levels): |
English-Very GoodGerman-A littleOther: Bosnian/Croatian/Serbian
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| Type of Employment wanted: |
ContractTemporary
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| Minimum Yearly Salary in Numbers: |
Unspecified
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| Current Location: |
Bosnia Hercegovina, Sarajevo |
| Education History, Qualifications & other additional information: |
| Level of Education: |
Bachelor
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- Post-graduate studies in Public Administration and Local Governance PRESENT
Faculty for Public Administration in Sarajevo, BiH
- Degree in Public Administration
Faculty for Public Administration in Sarajevo, BiH
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| Work History & Experience: |
| Years of Work Experience: |
7 to 10 Years |
Governance Accountability Project, Phase II Sarajevo, BiH
Municipal Coordinator April 2008 – Present
• Led creation of Municipal Action Plans for 10 Sarajevo office partner municipalities (Breza, Vogosca, Novo Sarajevo, Rogatica, Gorazde, Fojnica, Kakanj, Travnik, Rudo and Foca) that is directed at two complementary goals:
1. to improve the quality of local services through targeted demand-driven assistance to municipalities, ultimately leading to advances in democratic accountable governance; and
2. to build capacity among municipal staff to develop and direct these projects and, beyond, in general project management, with the latter designed to both improve governance and help develop skills needed to access EU pre-accession funding.
• Co-leading establishment of One-Stop-Shops (Citizen Service Centers) in 8 Sarajevo region (Ilidza, Ilijas, Visoko, Trnovo RS, Vitez, Novi Travnik, Vares and Olovo) partner municipalities (including construction and architectural recommendations, supervision of construction works, distribution of equipment, counters, services offered, etc;
• Train municipal staff in process mapping and reengineering, zoning principles, creation of database for GIS based software, EU pre-accession assistance, EU Project Cycle Management, Public Outreach strategy creation, municipal marketing, capital investment planning, and strategic planning;
• Assist mayors in the creation of mechanisms for dialogue and accountability with municipal councils/assemblies and citizens;
• Provide technical advices to municipal officials related to public finance and budgeting systems, public procurement procedures, process re-engineering, customer interface reform, complaints procedures, public relations structuring, capital investment planning, urbanism re-engineering and revenue maximization;
• Co-leading implementation of the Document Tracking Software System, Integrated Finance and Budgeting Software, Info Desk module and Register Software in 18 partner municipalities;
• Facilitate and monitor the implementation of technical assistance projects;
• Collect Municipal Capacity Performance Index and other data for the performance and capacity monitoring;
• Engage local officials and community leaders to foster awareness and support for policy reform initiatives;
• Assist with the development and implementation of technical assistance modules in areas such as urbanism, business registration, process mapping and reengineering, local economic development, financial management, etc;
• Assess the municipalities’ needs and create a customized program of assistance for each municipality, integrating as many optional technical assistance packages as appropriate.
North-East Regional Development Agency (NERDA) Brcko, BiH
Head of Brcko District Office July 2007 - April 2008
• Responsible for management of office and preparation of the reports for Brcko District Government, European Delegation and Sida (Competitive Regional Economic Development project-CREDO);
• Responsible for collection and processing of qualitative and quantitative data for labor market survey, revision of labor law and tax collection in the District;
• Co-led promotion and implementation of regional development strategy for Brcko District of Bosnia and Herzegovina;
• Co-led implementation of “Sida” (Swedish International Development Agency) funded CREDO project (Competitive Regional Economic Development) in Brcko District area;
• Co-led promotion activities for SMEs from Brcko District of BiH;
• Co-led development and promotion of EU standardization processes on Brcko district area;
• Co-led technical assistance for foreign investors in the Brcko District BiH;
• Co-led organization of visits from foreign companies related to potential investments in the Brcko District BiH;
• Participated in the establishment of Guarantee-Loan Fund for North-East BiH;
• Offering expert and technical assistance to potential investors.
USAID & SIDA GAP Sarajevo, BiH
Municipal Coordinator September 2005 – July 2007
• Co-leading activities related to streamlining processes; re-engineering of administrative services offered to the citizens in order to reduce processing time in working hours/days, reduce variation of processing cases in particular period of time and reduce number of working days for cases that are sitting dormant waiting to be processed;
• Co-leading establishment of One-Stop-Shops (Citizen Service Centers) in 10 Sarajevo region partner municipalities including construction and architectural recommendations, supervision of construction works, distribution of equipment, counters, services offered, etc;
• Provide training and advices to municipal officials related to public finance and budgeting systems, public procurement procedures, process re-engineering, customer interface reform, complaints procedures, public relations structuring, capital investment planning and urbanism re-engineering;
• Co-leading implementation of the Document Tracking Software System, Integrated Finance and Budgeting Software, Info Desk module and Register Software in 9 partner municipalities;
• Leading training and monitoring work of Municipal Community Development Planning Committees (CDPC) and Municipal Capital Investment Planning (CIP) bodies to plan and administer financial resources, maintain bookkeeping systems and progress and financial reporting, and overseeing that procurements are conducted according to the BiH Procurement Law, USAID and SIDA guidelines;
• Co-leading monitoring of Local Economic Development plans to ensure that the municipalities are performing in line with the action plans and on proposals made by the Mayors to take necessary actions;
• Assisting partner municipalities (Novo Sarajevo, Breza, Fojnica, Rogatica, Gorazde, Vogosca, Kakanj, Travnik, Rudo and Foca) to set up sustainable institutional mechanisms and functional group to plan, implement, manage or monitor development activities/projects at the community level;
• Facilitate and monitor the implementation of technical assistance grants;
• Collect Municipal Capacity Index and other data for the performance and capacity monitoring;
• Assist mayors in the creation of mechanisms for dialogue and accountability with municipal councils and assemblies and citizens;
• Engage local officials and community leaders to foster awareness and support for policy reform initiatives;
• Assist with the development and implementation of technical assistance modules in areas such as urbanism, business registration, process mapping and reengineering, local economic development, financial management, etc;
• Assess the municipalities’ needs and create a customized program of assistance for each municipality, integrating as many optional technical assistance packages as appropriate.
USAID Planning and Development Collaborative, Inc. (PADCO) Brčko District, BiH
Leader for Process Reengineering and Management
USAID "Local Government Support Activity” LGSA January 2005 – September 2005
• Led activity for streamlining and implementing changes for the 24 permits, approvals, and inspections administrative processes in seven Bosnian municipalities (Republika Srpska and Federation of Bosnia and Herzegovina), including reviewing/recommending legislative changes (at Republic level, Entity level, and Municipal level) with the assistance of government lawyers. This included delivering detailed training and technical assistance to Mayors and Department Heads in methodology of process improvement, including specific research techniques, legal analyses, risk analyses and final generation of improvement ideas that are being implemented successfully. Furthermore, trained and delivered technical assistance to 6 municipal officials in other LGSA municipalities;
• Led sharing and recording differences of permits, approvals, and inspections processes analyses in five other LGSA municipalities as well as action plans, recommendations and improvement possibilities;
• Co-led the development and implementation of process management, register and financial software for 9 municipal governments in Bosnia and Herzegovina (both Republika Srpska and Federation of BiH) to better measure and manage time spent processing all permits, approvals, and inspections. This includes working closely with the software vendor to improve the product and municipal system administrators to change the culture of both the managers and the staff so that they use the software properly, thus allowing the Mayors and Department Heads to better manage and improve the processes for permits, approvals, and inspections. Worked with local software provider and municipal officials to define an add-on module to the process management software that would act as an inspection management system, specifically allowing the computer program to automatically generate the schedule of business inspections. This would reduce opportunities for favoritism and corruption in the inspection planning process;
• Assisting the implementation of Citizens Interface Reforms related to the One-Stop-Shops, Public Awareness Campaigns, Complaints Reception Processes, One-Stop-Shop services, all of the new roles/policies/processes associated with those reforms as well as other technical tasks, as needed, such as the computer networking linking 2 levels of governments, i.e. village offices and municipal offices, using phone lines (both digital and analog) and internet technology;
• Led M&E statistics gathering and processed streamlining baseline measurements.
Counterpart International Brčko District, BiH
Project Coordinator July 2002 – December 2004
• Led internal M&E the program during program life;
• Led liaising activities with local and regional Governments and municipalities, international donor agencies, local non-governmental organizations, military, etc Led implementation of projects relative to agriculture training and technical support, reforestation activities and small grants program aimed to assist returnees and internally displaced persons in the area of Brcko District;
• Co-led budgeting and financial management of the office;
• Assisted Program Manager in managing activities and staff;
• CPI spokesman for the programmatic activities.
Prior to above mentioned positions, also worked as Project Assistant in Counterpart International Inc. (June 2001-July 2003), Peace/Crisis Corps Assistant (August 2000-June 2001), Language Assistant and Watchman at OSCE (July 2001 – October 2001) and Property and Cargo Insurance Regional Agent in the Sarajevo-Insurance Ltd. (September 2001 – September 2002).
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