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CV/ Resume Details
Position wanted: Sales Manager
Job category:
  • Computer
  • Consultancy
  • Electronics
  • Engineering
  • Information Technology
  • Internet
  • Management/Manager
  • Sales
  • Software Development
  • Telecommunications
  • Preferred Location:
  • Mauritius
  • Objective and Resume Summary:
    My goal is to keep over-achieving Sales targets and exceeding Customer satisfaction, at a major IT Solution Provider (vendor, editor or VAR). In addition, I want to build on more leadership skills and improve my knowledge of business unit management.

    PROFILE
    Excellent Relationship Management, Interpersonal, People Management and Project Management skills. High success rate selling to C-level, business acumen, extensive knowledge of IT infrastructures, result-driven, straightforward, proactive problem avoidance behaviour.

    Over the past 8 years I have gained a solid experience in IT industry with a background in solution sales, consulting and delivery, more specifically in the fields of IT infrastructures. I have been focusing on leveraging value-added solutions such as Consolidation, Virtualisation, Security, Collaboration, Backup and Disaster Recovery Plan (Hardware, Software and Services).

    I am fully operational selling the following products and services:
    Hardware: FC or iSCSI SAN a/o DAS arrays (EMC Cx & Symmetrix, Dell PowerVault and EqualLogic), NAS servers (Dell PowerVault NF), CAS (EMC Centera), Brocade, Cisco and McData switches, Dell PowerEdge servers, Dell PowerVault Backup libraries.

    Software: path failover & load balancing software (EMC PowerPath), storage management software (EMC Navisphere or Symmetrix Manager), synchronous or asynchronous disaster recovery software (EMC SRDF or MirrorView), alternate Double-Take disaster recovery software, VMware Infrastructure software, Microsoft and Symantec corporate solutions.

    Services: consulting, performance audit of infrastructure, 24x7 hotline support, implementation services, professional services, subcontracting, MS, VMware, DT and Symantec dedicated services.

    Career Summary
    September 2007 – January 2009 Avant-garde Outremer, French Overseas Territories
    Sales Manager

    July 2005 – August 2007 Avant-garde Outremer, French Overseas Territories
    Key Account Manager

    May 2003 – October 2004 Sri Toshiba, French Overseas Territories
    Key Account Manager Public Sector

    January 2001 – June 2002 EMC FRANCE, Paris, France
    Account Manager

    April 2000 – December 2000 EMC FRANCE, Paris, France
    Sales Associate
    Skills: Sales, Manager, BDM, Director, IT, Telecom
    Known languages (and levels):
  • English-Very Good
  • French-Very Good
  • German-A little
  • Other: Mauritian & Reunionese creoles
  • Type of Employment wanted:
  • Full Time
  • Minimum Yearly Salary in Numbers: 3000 Euro
    Current Location: Mauritius, Port Louis
    Education & Experience
    Education History, Qualifications & other additional information:
    Level of Education: Masters
    Education
    1996 – 1999: rouen graduate school of management rouen, france
    Equis accredited - Top 10 French Business School - Graduation June 2000. Masters in Business Administration - Major in Field Marketing and Sales.

    August - December 1999: Lund University, Sweden - Erasmus exchange program with Rouen Graduate School of Management.

    1994 – 1996: ecole nationale de commerce bessieres paris, france
    Preparatory classes for entry into French Graduate Schools of Management.

    Activities And Interests
    It Virtualisation, Cloud Computing, Storage Infrastructures, ERP, CRM

    Travels Europe (12 countries), USA, Canada, Israel, Asia (Bali, Singapore, Thailand), Mauritius, Madagascar

    Composition Autobiographic novel, personal thoughts

    Sports Muscle-building exercise
    Work History & Experience:
    Years of Work Experience: 7 to 10 Years
    Professional experience
    Avant-garde outremer st denis, reunion island
    Dell Premium Business Partner (Authorized Distributor and Service Provider), DELL/EMC Service Delivery Partner and EMC Velocity Partner, Microsoft Gold Certified Partner, Symantec System Builder in French Overseas Territories.

    Sept. 2007 – Jan. 2009: Sales Manager

    Key responsibilities:

    I have developed the ongoing sales strategy and account management strategies. I have coordinated activities with Avant-Garde Account team and local Service resources to ensure all customer needs and expectations were met. I have ensured compliance levels were met in accordance with all maintenance contracted service level agreements. I have identified, informed, and worked with the Account team on potential sales opportunities.
    I have nurtured customer and partner relationship and acted as a sales enabler to drive repeat business. I have ensured maximum correlation between customer requirements and services to strive towards delivering consistent service levels by exceeding customer expectations.

    Key achievements:

     Trained a team of 6 salespeople: sales certification, technical overview with partners and inside engineers
     Secured and facilitated business by managing sales cycles and closing deals with the sales team
     Developed partnerships: EMC Velocity Partner Program, Symantec System Builder
     Managed direct sales to Key Accounts: French General Council (Maintenance of 1.300 PCs in 30 sites - € 100K), Quartier Franηais, French Army, Hospitals
     Leveraged Sales to Dell Global Segment (GS) Accounts

    FY08 Target 1: € 4M turnover and 24% gross margin – Achieved: € 4M turnover (15% increase vs. FY07) and 24% gross margin

    July 2005 – August 2007: Key Account Manager

    Key responsibilities:

    I have sold consulting services, products and end to end solutions to large private organisations and government departments. I have focused my action on value-added solutions such as Storage, Virtualisation, Backup, Security, Maintenance and subcontracted Services.
    I have provided focus and have driven consistency in the execution of all Service-related matters to strategic accounts. I have acted as a Service Ambassador to the Account and as the Account`s representative. I have leveraged the support of local and corporate resources in managing and attaining a high level of customer satisfaction.

    Key achievements:

     Mayotte Hospital: RIS-PACS project, EMC SAN and CAS (Cx 3-10 & Centera € 300K)
     Quartier Franηais: audit and optimization of AD, Multi-site Backup project (€ 50K)
     French Army in Reunion and Mayotte: tender for 1.000 PCs and 60 servers (€ 3M over 3 years,
    Among which € 600K in MS licences)
     La Possession City Hall: MS Open Value contract
     Groupe Caillι (car distributor): yearly contract for 250 PCs (€ 200K)
     Relayed international agreements into the local market: Dell GS Accounts

    Highest turnover and gross margin of the sales team from Sept. 2005 to Dec. 2007 (50 to 70% of the overall company turnover and gross margin on a monthly basis, average 150% goal achievement every year, € 1.8M turnover in 2007 out of € 3.5M company turnover).

    November 2004 – June 2005: I have been back to Paris and have set up a business project in IT for the Reunion market.






    Sri toshiba le port, reunion island
    Toshiba, elonex and LEXMARK Authorized Distributor in French Overseas Territories.

    May 2003 – October 2004: Key Account Manager Public Sector

    Key responsibilities:

    I have developed sales in government departments (computers, servers and printers). I have focused on top management, CIOs, CTOs, departments of tenders and works councils. I have developed long-term relationships and controlled compliance to tenders and bids. I have relayed national agreements into the local market.

    Key achievements:

     Videoconference solution to Ministry of Education (€ 50K)
     Won Hospital tender for PCs (€ 100K)

    Highest turnover of the sales team during Q4 2003 (€ 150k) and June 2004 (€ 100K).

    July 2002 – April 2003: I have been travelling to Bali & Singapore for 3 months, I have managed a website project in the field of vocal coaching back in Paris.

    Emc France Paris, France
    World leading vendor of storage management infrastructures (SAN, DAS, NAS, software and services).

    January 2001 – June 2002: Account Manager

    Key responsibilities:

    I have leveraged sales to SMB market. I have dealt with complex storage infrastructure projects selling to C-level according to EMC sales strategy. I have coordinated EMC Pre-Sales, Customer Service and Technical Expert teams to deliver consistent solutions and customer satisfaction. I have maintained continuous relationship with partner vendors, editors and VARs to secure and facilitate deals.

    Key achievements:

     CDC Zantaz: e-safe banking project, SAN in a “pay as you grow” mode (€ 200K)
     Completel: Telco service provider, infrastructure building, SAN with Srdf Drp (€ 600k)
     Hays Logistique and Panalpina: logistics businesses, storage consolidation (€ 110K and € 75K)
     Fft: French Tennis Federation, multimedia base sharing in NAS mode (€ 375K)
     Eram: shoe distributor, storage consolidation, San (€ 225k)

    102% goal achievement in 2001 ($ 3M turnover).

    April 2000 – December 2000: Sales Associate

    I have been trained to EMC sales model during New Hire Sales Training at EMC headquarters in Boston.

    Key responsibilities:

    I have developed new business with an Account Manager in Telco and xSP areas. I have uncovered strategic new opportunities and evangelised Storage Solutions at e-business and Telco events.

    Key achievements:

     Cable & Wireless: € 600K Hosting, Billing and Data Warehouse solution

    $ 1M contribution out of the Account Manager’s $ 3M yearly goal.
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