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| Position wanted: |
Hotel Receptionist |
| Job category: |
AirportCustomer ServiceFashionHospitalityHotel IndustryTourism |
| Preferred Location: |
Canada |
| Objective and Resume Summary: |
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To participate in a highly competitive company that utilize my influencing, communication, and team handling skills, knowledge and positive attitude effectively and efficiently, so that I can contribute for the growth of the organization, which in turn will contribute to my personal growth.
Bachelor’s degree in computer science, with more than 2 years of experienced as front-desk receptionist with secretarial duties in hotel industry with methodical and vigorous approach in achieving tasks and objectives, motivation and with team spirit, persistent and flexible approach to win the customer confidence achieving the complete business plan of the establishment. Effective and efficient receptionist with good interpersonal skills and entrepreneurial network abilities in making customer meet their satisfaction.
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| Skills: |
Hotelier, Receptionist, Customer Service |
| Known languages (and levels): |
English-Very GoodArabic-A littleChinese-A littleOther: Tagalog, Native Dialect (Kapampangan)
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| Type of Employment wanted: |
Full Time
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| Minimum Yearly Salary in Numbers: |
Unspecified
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| Current Location: |
UAE United Arab Emirates, Sharjah |
| Education History, Qualifications & other additional information: |
| Level of Education: |
Bachelor
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Bachelor of Science in Computer Science - Graduate last March 2007
Highly presentable personality and a friendly attitude.
Excellent oral and written English skills.
Computer literate with good knowledge of Microsoft Office, Web Design, Adobe Photoshop, Database, Dreamweaver, Fireworks.
An ability to work under pressure with accuracy and with minimum supervision.
Excellent ability to plan, organize and prioritize my work in a team environment.
Reliable employee that value hard work, integrity and patience.
Efficient, fast learner, and flexible with the ability to finish task on time
Should be able to work in an organized manner without supervision.
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| Work History & Experience: |
| Years of Work Experience: |
3 to 5 Years |
June 2007 - Present Date
Front Desk Receptionist
Al Maha Regency Suite, Sharjah, United Arab Emirates
To ensure all guest are provided with a warm welcome upon arrival and farewell upon departure.
To allocate guest rooms upon guest arrival.
Ensure to attend to guests’ needs in a timely manner; handle complaints efficiently;
Ensuring to listen carefully, apologize for the inconvenience, describe the action to be taken and follow up immediately.
To maintain records and daily activity report on logbook.
Responsible for performing the Check-in and Check-out Procedure as per standard.
To be fully aware of the hotel services and facilities in order to promote them.
Responsible for handling reservation procedure and matters when said section is closed.
Ensure knowledge of hotel deposit and credit policies.
Ensure all charges are correctly posted to the guests bills.
Handle cash drawer properly and verify cash float balance, at the beginning and end of each shift, is correct.
To carry out special duties which are assigned by Head of Departments.
Ensure that Front Office area is clean, tidy and presentable to guests.
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