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| Position wanted: |
Manager |
| Job category: |
Customer ServiceFashionHR/RecruitmentRetailSalesTelesales |
| Preferred Location: |
Denmark |
| Objective and Resume Summary: |
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A versatile and skilled sales/marketing professional with excellent hands-on experience in developing and improving sales for retail operations. An assertive manager with outstanding interpersonal, communications, negotiation and people management skills.
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| Skills: |
Showroom Manager, Customer Service. |
| Known languages (and levels): |
English-GoodHindi-Very GoodOther: Gujarati
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| Type of Employment wanted: |
Full Time
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| Minimum Yearly Salary in Numbers: |
15000 USD
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| Current Location: |
India, Ahmedabad |
| Education History, Qualifications & other additional information: |
| Level of Education: |
Masters
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Educational Qualification:
1) Masters Of Business Administration (2004) Marketing from JVIMS Jamnagar Saurashtra University in 1st Division.
2) Bachelor Of Business Administration (2002) Marketing from Bhalodia College Rajkot, Saurashtra University in 1st Division.
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| Work History & Experience: |
| Years of Work Experience: |
3 to 5 Years |
Professional Experience:
1) Working as Store Manager for LEVIS STORE, at Ahmedabad.
Job Profile:
• Looking into all the Key Performance Indicators
-Sales
-Productivity of People
-Efficiency of Cost and other inputs
-Measurement of estimated footfalls
-Space Utilization and space productivity
• Visual Merchandizing
• Store Operation , Analysis and Control
• Planning and Execution of Marketing Activity
• Coordinating with the distributors for stock.
2) Working as Store Manager for The Raymond Shop, Company outlet Rajkot since 17th Oct 2006 till 15th Oct 2008
Job Profile:
• Looking into all the Key Performance Indicators
-Sales
-Productivity of People
-Efficiency of Cost and other inputs
-Measurement of estimated footfalls
-Space Utilization and space productivity
• Visual Merchandizing
• Store Operation , Analysis and Control
• Planning and Execution of Marketing Activity
Key Skills
Leadership Quality-(handling the store of 1931 sq. feet )
Communication- (To listen first and explain accordingly)
Presentation Skills-(In Raymond its very important the way you present the fabric you show to the customer)
Managing Time- (Delivery of the order on time which is very imp)
2) Worked as Asst. Department Manager in Pantaloons Retail India Limited from 2nd May 2006. to 5th Oct 2006.(5 months)
Job Profile:
• Monitoring the customer service team
• To sustain Customer Satisfaction and good relationship
• To maintain and continuously upgrade Morale of the Team Members.
• Handling various departments like Customer Relation Management, Non Apparel.
• To ensure the targets are accomplished
• Deciding about the schemes to apply by ensuring margins are maintained.
Key Skills
Customer Satisfaction- (ensuring all customer queries are solved with best possible way)
Leadership Quality - (handling up to 15 employees)
Best Listening and communication skill (Best Business with all Business associates)
Getting work done right (skill required by all managers, getting work done by right person, at right time with right efforts)
3) Worked as Customer Service Representative in GE Money Finance from 28th August 2004 to 1st May 2006.(1yr 9months)
Job Profile:
• Dealing with customer who visited the office for Personal Loans
• To sustain Customer Satisfaction.
• To achieve Finance Volume with quality of portfolio.
• To maintain and continuously upgrade Morale of the Sales team
• To monitor Competition and take Suitable Proactive Measures
• To develop customer relationship and generating business
• To identify Training needs for the Employees and provide the required training
• Marketing Support- To ensure all backend marketing support for various promotional Activities
Key Skills:
Target Oriented- (achieved targets through out my carrier)
Leadership Quality- (up to 15 Executives has worked under)
Best Listening and communication skill (Best Business with all Business associates)
Most Effective in cost effectiveness (Through proper fund planning high rotation at low cost)
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