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| Position wanted: |
Tourism, customer service, |
| Job category: |
Customer ServiceFashionHotel IndustryInformation TechnologyInternetLanguage/MultilingualSupport/Help DeskTourismTravel |
| Preferred Location: |
Egypt |
| Preferred City-State/County: |
Alexandria |
| Objective and Resume Summary: |
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Education
Industrial Technical Institute Naples, Italy 1999
High school leaving qualifications.
Address: Information Technology
School of Computer Science Naples, Italy 2001
Specialization: European computer driving licence
Training Course
Communication Course: Lausanne,Switzerland 2006
• How to Speak in Pubblic;
• Effective communication by telephone,
• Strategy of Communication and Marketing
Language Course Sion,Switzerland 2006/2008
French.
Work experience
Albatour Tour Leader Marsa Alam ,Egypt August 2008-Jan 2009
The Oberoi Hotels Guest Relation Hurghada,Egypt March 2008 –June 2008
Nestlé Nespresso S.a. Customer Service Sion, Switzerland April 2006 – Jan. 2008
• Customer support and training new employees role of mentor
Vodafone Italia Customer Service Naples, Italy Sept. 2005-March 2006
• Customer Service
• Help Desk
Italia &Cultura S.r.l. Personal Assistant Manager Bologna , Italy February 2002 –Dec.2004
• Office Practical Management
• Relationships with banks and customers
• Management manager’s meeting
• Events organization advertising
Skills
Microsoft Word, Excel, PowerPoint, Access , Internet Explorer ,Outlook,Opera
Public Relation and Communication.
Languages
• Fluent: Italian Proficient: English/French
Personal
• Born in. Naples Italy
I hereby authorise the use of my personal details solely for circulation within the company.
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| Skills: |
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| Known languages (and levels): |
English-Very GoodFrench-Very GoodArabic-A littleOther: italian mother tongue
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| Type of Employment wanted: |
Full Time
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| Minimum Yearly Salary in Numbers: |
Unspecified
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| Current Location: |
Egypt, Alexandria |
| Education History, Qualifications & other additional information: |
| Level of Education: |
College
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| Work History & Experience: |
| Years of Work Experience: |
5 to 7 Years |
Education
Industrial Technical Institute Naples, Italy 1999
High school leaving qualifications.
Address: Information Technology
School of Computer Science Naples, Italy 2001
Specialization: European computer driving licence
Training Course
Communication Course: Lausanne,Switzerland 2006
• How to Speak in Pubblic;
• Effective communication by telephone,
• Strategy of Communication and Marketing
Language Course Sion,Switzerland 2006/2008
French.
Work experience
Albatour Tour Leader Marsa Alam ,Egypt August 2008-Jan 2009
The Oberoi Hotels Guest Relation Hurghada,Egypt March 2008 –June 2008
Nestlé Nespresso S.a. Customer Service Sion, Switzerland April 2006 – Jan. 2008
• Customer support and training new employees role of mentor
Vodafone Italia Customer Service Naples, Italy Sept. 2005-March 2006
• Customer Service
• Help Desk
Italia &Cultura S.r.l. Personal Assistant Manager Bologna , Italy February 2002 –Dec.2004
• Office Practical Management
• Relationships with banks and customers
• Management manager’s meeting
• Events organization advertising
Skills
Microsoft Word, Excel, PowerPoint, Access , Internet Explorer ,Outlook,Opera
Public Relation and Communication.
Languages
• Fluent: Italian Proficient: English/French
Personal
• Born in. Naples Italy
I hereby authorise the use of my personal details solely for circulation within the company.
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