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| Position wanted: |
Customer service |
| Job category: |
Customer Service |
| Objective and Resume Summary: |
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Personal Strengths
I am a fast learner, results driven, able to work within the given time limits, very positive, team player, self motivated, and have excellent communication and interpersonal skills.
Academic Qualifications
Institution: Kenya Institute of Management
Qualification: Pursuing Diploma in Business Management
Period: Year 2009
Institution: Universal Group of Colleges
Qualification: Diploma in Professional Computing and Information and Technology
Period: Year 2007
Institution: P.C.E.A Shalom College
Qualification: Early Childhood and Development
Period: 2004-2005
Institution: Kangubiri Girls’ High School
Qualification: Kenya Certificate of Secondary Education (K.C.S.E)
Period: 1999-2002
Score: C+ (plus)
Computer Proficiency
Ms Word, Ms Excel, Ms Power point, Internet
Professional Experience
Co-operative Bank of Kenya Ltd) – May 2008 to Jan 2009
Position-Direct Sales Representative
Key duties:
Introduction of accounts
Current accounts
Savings accounts
Customer enlightment
Educating customers on bank tariffs (charges)
Customer service
Customers feedback on general enquiries
Selling of personal loans
Selling of credit cards
On line Computer College
Position- IT Specialist
Key duties:
Training students on various computer packages
Installation of softwares
Hobbies and Interests
Discussions/debate, reading, touring, watching sports and keeping fit.
Clubs and affiliation
1999-2002: A member of Kangubiri Girls Journalism Club
A member of Kangubiri Girls Environment Club
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| Skills: |
good communication skills, salles clerk |
| Known languages (and levels): |
English-Very GoodOther: kiswahili, kikuyu
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| Type of Employment wanted: |
Full Time
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| Minimum Yearly Salary in Numbers: |
30000 USD
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| Current Location: |
Kenya, Nairobi |
| Education History, Qualifications & other additional information: |
| Level of Education: |
College
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Academic Qualifications
Institution: Kenya Institute of Management
Qualification: Pursuing Diploma in Business Management
Period: Year 2009
Institution: Universal Group of Colleges
Qualification: Diploma in Professional Computing and Information and Technology
Period: Year 2007
Institution: P.C.E.A Shalom College
Qualification: Early Childhood and Development
Period: 2004-2005
Institution: Kangubiri Girls’ High School
Qualification: Kenya Certificate of Secondary Education (K.C.S.E)
Period: 1999-2002
Score: C+ (plus)
Computer Proficiency
Ms Word, Ms Excel, Ms Power point, Internet
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| Work History & Experience: |
| Years of Work Experience: |
1 to 2 Years |
Professional Experience
Co-operative Bank of Kenya Ltd) – May 2008 to Jan 2009
Position-Direct Sales Representative
Key duties:
Introduction of accounts
Current accounts
Savings accounts
Customer enlightment
Educating customers on bank tariffs (charges)
Customer service
Customers feedback on general enquiries
Selling of personal loans
Selling of credit cards
On line Computer College
Position- IT Specialist
Key duties:
Training students on various computer packages
Installation of softwares
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