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| Position wanted: |
Hotel/ Company |
| Job category: |
AirportCustomer ServiceHospitalityHotel IndustryHR/RecruitmentLanguage/MultilingualRestaurant/Food ServiceSalesSecurityTraining |
| Preferred Location: |
Oman |
| Objective and Resume Summary: |
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Objective
Working in a different areas of Hospitality to gain more knowledge in this industry and aiming to become a manager of a hotel to run it with the experience that I have gained to satisfy the interests, needs, and wants of Hotel¡¦s guests |
| Skills: |
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| Known languages (and levels): |
English-Very GoodFrench-A littleArabic-A littleChinese-Very Good
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| Type of Employment wanted: |
Full Time
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| Minimum Yearly Salary in Numbers: |
12000 USD
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| Current Location: |
China, Beijing |
| Education History, Qualifications & other additional information: |
| Level of Education: |
Masters
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1998-2001
Zhi Ye Jiao Yu Zhong Xin, Dong Cheng District, Beijing
Certificate of high school
2005-2006
Nilai Internation College
English language certificate (Intermediate)
Nilai, Malaysia
2006-2007
KDU College
Diploma of Hotel Management and Tourism
Petaling Jaya, Malaysia
2007-2008
American Liberty University
MBA of Human Resource
Kula lumpur, Malaysia
Key skills
Ć Ensuring high level of customers satisfaction
ƒÜ Providing accurate and immediate problem ¡V solving to each customer
Ć Promoting flexible communication level and relationships with key customers
Ć Acknowledged in elementry Microsoft computer packages
Ć Fidelio System advanced
Ć Profesional and patience to train new employee
Ć Incharge the whole sh
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| Work History & Experience: |
| Years of Work Experience: |
3 to 5 Years |
2001. 7-2002.1
Continental Grand Hotel, Beijing
6-month training course (a part of High School studies)
Worked in the front office:check-in, check-out, make reservation for walk-in guest and group guests
2002.1-2002. 4
Gloria Plaza Hotel, Beijing
3-month cross training course
Worked in the front office, Food & Beverage departments: type menu, beverage lists and wine lists, also worked as a secretary of chef.
2002. 4 -2004. 10
Kempinski Hotel, Beijing
Worked in the reception as a supervisor and guest service agent
(Check-in, check-out, and money change, make reservation, provide information for the guest and handle complain, training new staffs, set up rooms)
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