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| Position wanted: |
IT HelpdeskTech Support |
| Job category: |
ComputerCustomer ServiceGamingInformation TechnologyInternetLanguage/MultilingualManagement/ManagerSupport/Help DeskTelecommunications |
| Preferred Location: |
Gibraltar |
| Preferred City-State/County: |
Gibraltar |
| Objective and Resume Summary: |
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| Seeking a position in a successful computer oriented corporation with an opportunity for advancement based on skills and job performance |
| Skills: |
Tech support IT Helpdesk
Electronic repairs Networking
Maintainance Networks Including wireless |
| Known languages (and levels): |
English-Very GoodGerman-GoodSpanish-A littleOther: Dutch
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| Type of Employment wanted: |
Full Time
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| Minimum Yearly Salary in Numbers: |
20000 GBP
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| Current Location: |
Spain, Marbella |
| Education History, Qualifications & other additional information: |
| Level of Education: |
Masters
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Technologies
o Windows 98/2000/XP
o TCP/IP
o Network +
o Network Hub/Switches/Routers
Education
Masters degree in electronic engineering plus TTL logic, 1975-1981
Technische
Universität
Hamburg-Harburg
(TUHH)
Denickestr. 22
D-21073 Hamburg
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| Work History & Experience: |
| Years of Work Experience: |
More than 15 Years |
April 2007 –November-2008 – PartyGaming
Position: Technical support
This role required me to do the following:
General troubleshooting
Telephone Support
Assisting with various problems.
Logging on issues
Software issues
Connection issues like Firewall and Antivirus and networking
Dealing with all kind of error messages and supplying resolutions to fix errors.
Identifying the problem and supplying resolutions
Reasons for leaving: Redundancy
August 2002-April 2007 – Electronic Repair Centre/ Gibtec
o Repairs to computers, laptops, LCD and plasma screens
o Repairing laptop motherboards to component level
o Networking: installing, managing and maintaining networks for other companies
o Maintenance: implementing operating systems upgrades
o Install and repair, upgrade hardware and software
o Installing and trouble shooting wireless/wired networks and IP cameras
o Troubleshooting and solving customer’s technical problems via telephone
o Office relocation including IT equipment and networks
July 1996-1999 worked for PC solutions as support Engineer
O Responsible for supporting managing installing a variety of peer to peer
client\server networks based around Novel Netware Windows NT
August 1990-June 1996 Futuresat Electronic Repairs and Satellite
o Repairing satellite receivers and laptops computers
o Supplying installing satellite systems
o Phone support resolving problems with systems over the phone
o Advising clients how to reset systems and setup alignment procedures over the phone
o Contracting satellite installation service employees
o Supervising, assisting and training
o Managing employees and work allocation
June 1989-June 1990 Teaching Electronics-Edinburgh skill centre
o One year contract
o Teaching basic electronics syllabus
o Trouble shooting/fault finding
o Component identification and measurement
June 1985-May 1989 LVC TV and Video Repair Centre
o Engineering
o Repairing TVs and Videos
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