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| Position wanted: |
Operations Manager |
| Job category: |
EducationInformation TechnologyManagement/ManagerialMiningTeachingTEFL/ESLTelecommunicationsTrainingTranslationTravel |
| Preferred Location: |
Colombia |
| Objective and Resume Summary: |
|
Seeking a challenging position with an organization for professional growth, development, potential advancement and increased responsibilities. Determined to perform well on the job and make contributions that will consider me as a valuable employee.
Highlights Of Qualifications
Twenty five years outstanding experience and knowledge in the computer field.
Expertise in machine set-up, configuration, and operation.
Self-starter, problem solver, and detailed oriented person capable of accepting responsibility and following through specific tasks.
Committed to maintaining and improving quality, efficiency, and getting the job done.
Besides my interest with your organization, my specific qualifications include:
1. Twenty five years of experience and knowledge with IBM and Macintosh networks and stand-alone computer systems. Along with knowledge/experience with related software such as Windows 95, XP, 2000, Windows NT, and Novell 4.X.
2. Eight years experience in client resolution and client education process.
3. Interest to learn new system hardware/software in order to keep up with the cutting edge of new technology.
The experience and knowledge that I have gained through various Defense Contractors and the US Army has taught me how to interact with people from different countries, flexibility, and self-discipline. I am a tough minded individual who is willing to exert maximum effort as a team member/team player in order to complete my assigned tasks given. I am a very self-motivated person with a great deal of initiative to constantly strive to bring out the best in my job, and my superiors.
Please feel free to contact me at home for any questions .
|
| Skills: |
IT Operations Manager, Telecommunications, Education, Teaching, Transporation, Customer Service, Supervisor |
| Known languages (and levels): |
English-Very GoodGerman-A littleSpanish-Very Good
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| Type of Employment wanted: |
Full Time
|
| Minimum Yearly Salary in Numbers: |
60000 USD
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| Current Location: |
( Confidential ) |
| Education History, Qualifications & other additional information: |
| Level of Education: |
Bachelor
|
University of Phoenix, Tucson, AZ.
(BSBIS) Bachelor of Science in Business/ Information Systems
University of Phoenix, Tucson, AZ.
(BSBAM) Bachelor of Science in Business Administration and Business Management
Special Skills/accomplishments
Ability to:
Plan, analyze, coordinate activities and establish priorities to develop effective operating procedures.
Interface with management to ensure compliance with government, regulatory, and customer requirements.
Successfully train personnel at all levels on various software programs.
Communicate effectively, both orally and in written form to a wide variety of individuals and groups.
Establish and maintain effective working relationships with employees, vendors, and managers.
Equipment Experience:
Experience and knowledge with IBM, Macintosh, WANG, and Zenith computer systems.
Software Programs:
-Microsoft Word -Microsoft Excel -WindowsVista -Windows2000
-Windows NT -MS Powerpoint -Norton Utilities -BrioQuery
-ArcView -Windows XP -ArcMap -Telnet
-MS Access -WordPerfect 8.0 -MS Explorer - C++
Skillls/Professional Licenses and Certificates
Job Related Training Courses. Fluent in Spanish; Twenty years experience and knowledge with IBM computers systems along with knowledge and experience on various software programs such as MSWord, MSExcel, MSAccess; MSPowerpoint,Windows98,Windows2000,Windows NT, Parodox, BrioQuery, FORTRAN, Pascal, C++, VisualBasic, Netscape NAV, FoxPro, 4th Dimension, Norton Utilities; WordPerfect 8.0, MS Explorer, and Lotus Notes.
Typing Speed: 47 wpm.
Certified as a Telecommunication Center Operator/Maintainer; Qualified as a Team Chief for Tropospheric Scattering Communication/Microwave Systems.
Publications: College of Medicine/Office of Research Newsletter Various Issues. Graduate of Primary Leadership Course Nov 1983.
Member of the Non-Commissioned Officer Academy- 1986.
Performance Award: Extraordinary Service Award- D.E..A../U.S. Attorneys Office May 2004; EXCEL Citation Award General Dynamics Corporation (Convair Division)- 1990
Army Commendation Medal- JCNTF-2006
Meritorious Service Medal- U.S. Army/JCNTF-2007
Military Experience: (Special Qualifications/Certifications)
· Certified as a Combat Telecommunication Center Operator.
· Certified as Personnel Administration Specialist
· Qualified as a Team Chief for Tropospheric Scattering Communication/Microwave Systems.
· Operate STU-III, secure telephone units, experience from U.S. Army. Operate various types of COMSEC secure equipment, along with knowledge of codes.
· Firearm qualified (annually) with M16A1 Rifle, M4, 9mm. And .38 special
· Military License for (M923A2) Truck Cargo 5-Ton; (M35A2) Truck Cargo 2.5 Ton, HUMMVs and 1-1/4 Ton vehicles.
· Security Clearance: Top Secret/SBI/SCI
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| Work History & Experience: |
| Years of Work Experience: |
More than 15 Years |
AZ DPS /J.C.N.T.F., Tucson, Arizona. 12/99-Present
-Criminal Intelligence Analyst
Conduct analysis of specific gangs, incidents, and the intelligence process as directed to support ongoing and future operations, training, and public relations.
Conduct field operations to support intelligence data collection to include liaison with other law enforcement agencies, attending meetings related to gang activity, and other filed activities dedicated to information collection and dissemination IAW AZ DPS Criminal Investigation Bureau, Intelligence Analysis Desk Manual, dated July 1, 1997.
Collect, compile, organize, and report statistics to support accomplishments of the DPS GITEM Task Force. Prepare products (i.e., intelligence reports, link charts, association/activity matrices, gang presentations and geographical/situational maps to demonstrate the flow analysis of association, activity, event, threat or vulnerability.
Perform other tasks as which will increase office efficiency, ensure smooth completion of daily operations, and assist in the mission completion within the scope and guidelines established by Joint Counter Narcotic Task Force.
MIDS, Incorporated, Tucson, Arizona. 10/98-12/99
-Service Manager, Client Support
Provide customer service to clients by troubleshooting and resolving problems, educating and assisting with the functional use of company products; i.e. (MIDAS, MIDAS+).
Analyze and triage problems including troubleshooting, repairing, executing utilities and testing proposed resolutions.
Perform database management as necessary (validates, repairs, operating systems upgrades, etc.)
Chaparral College, Tucson, Arizona. 04/02-02/05
-Computer/Business Instructor
Working part-time as a night instructor allow me to plan, prepare, and teach various computer classroom sessions for students on the use of computers and related software programs.
Provided technical information to assist teachers in their planning, managing, and the delivery of instruction.
Developed appropriate lessons and workshops to meet the teacher/student objectives.
University of Arizona, Tucson, Arizona. 10/95-10/98
-Office Automation Specialist
Developed the College of Medicine On-line Research Database.
Created, implemented, and maintain, the CoM Research Office Web Page.
Created the first publication of the Research Newsletter.
Provide administrative support for the Research Office, College of Medicine.
Provide Macintosh computer expertise for the troubleshooting of software/hardware issues.
Conducted periodic tape backups, upgrades, and updates.
Tucson Unified School District, Tucson, Arizona. 11/93-09/95
University High School
-Network Lab Technician
Operate Macintosh computer network system.
Provide technical information to assist teachers in planning, managing, and the delivery of instruction.
Assists teachers in the planning of developmentally appropriate lessons and workshops to meet the teacher instructional objectives.
Assists students with computer lessons to ensure comprehension of content.
Monitor student progress in the computer lab.
Plan, prepare, and conduct training sessions/workshops for teachers, parents, and student teachers on use of computers and related software programs.
Research and purchase new software which may enhance computer assisted learning and their needs.
Troubleshoot computer components and operation problems.
Hughes Missile Systems Company, San Diego, California. 08/92 - 06/93
-Information Security Analyst
Installed system security software upgrades, and perform system diagnostic checks to ensure that the system is functioning normally.
Conducted periodic tape backups, and the archiving of information on various media.
Prepared and implemented specialized operating plans, instructions, policies and procedures.
Interfaced with personnel at all levels to provide guidance and ensure compliance with government, regulatory, and customer requirements.
Design and developed customized briefings, seminars, and presentations to a wide variety of individuals and groups.
General Dynamics Corporation, San Diego, California. 05/88 -08/92
-Security Analyst/(CASES) Administrator
Improved security control measures for new or existing computer systems and peripherals, with related software on a large-scale IBM mainframe system, which was used by the security department.
Provided support to senior engineers and scientists.
Evaluated computer equipment and features which also resulted by updating, upgrading, repair, troubleshooting of system software, electronic components, and/or hardware.
Assisted and trained employees/clients with simple and complex reports.
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