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| Position wanted: |
Telecom |
| Job category: |
ElectronicsEngineeringInformation TechnologyMaintenanceSupport/Help DeskTelecommunications |
| Preferred Location: |
Brazil |
| Objective and Resume Summary: |
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Experienced Telecommunications Engineer with expertise in design, support, administration, project management, leadership, and supervision.
Summary Of Qualifications
• More than 25 years experience in the telecommunications industry.
• Managed large scale installation projects for telecom companies
• Designed and work pre-sales engineering presenting customer solutions.
• Trained users and customers in different applications of system.
• Developed sustained relationships with clients and customers.
• Provided technical engineering, programming and installation for business and military locations. |
| Skills: |
Telecom Manager, Telecom Engineer, Telecom Support |
| Known languages (and levels): |
English-Very GoodOther: Portuguese
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| Type of Employment wanted: |
Full Time
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| Minimum Yearly Salary in Numbers: |
80000 USD
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| Current Location: |
Saudi Arabia, Riyadh |
| Education History, Qualifications & other additional information: |
| Level of Education: |
Tech School
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Education And Training
Associate Degree Electronics 1980 – 1982
ITT Technical Institute Fort Wayne, IN
ITT is a leading private college system focused on technology-oriented programs of study.
• Using principles and tools of science, mathematics, engineering and technology to design, implement and evaluate solutions to complex technical problems.
• Developing electronic and computer systems using appropriate test equipment (with an awareness of related software issues), and using results of analyses to improve designs or methodologies.
• Successfully developing a meaningful hardware-based project taking safety, ethical, social, economic and technical constraints into consideration.
• Communicating effectively both orally and in writing.
• Working effectively in a team environment.
• Developing research and problem-solving skills to support lifelong personal and professional development.
• Evaluating the broader effects of technology, and identifying connections between technology and economics, politics, culture, ethical responsibility, social structure, the environment and other areas.
HS Degree 1976 - 1979
Homestead High School Fort Wayne, IN
Graduated with expertise in computers, received honors in math and drafting. Extra-curricular activities include varsity track team, football and wrestling.
Technical Skills
• Nortel Call Pilot Admin 920-158 certified
• Nortel Call Pilot I & M 920-162 certified
• Nortel BCM 50/200/400 certified
• Nortel VOIP certified 920-183
• Nortel CS1000 PBX Installation and Maintenance
• Nortel ACD, Symposium, CCR, IVR, MAX
• Nortel Norstar, BCM
• Nortel Voice Mail Meridian Mail, Call Pilot, Unified Messaging
• Nortel Call Director, Conference Bridge
• Nortel Call Accounting MAT, Optivity, Telephony Manager
• Nortel Wireless Companian, Digital Mobility, WIMAX
• Carrier systems, Channel Banks, Multitech, Tellab, Telco Systems
• Digital Link, Larscom, and Adtran CSU/DSUs
• Various DSL routers, bridges, and modems
• Leviton, Seicor product certification
• PMP certification training in-progress
• AceComm trained configuration and administration
• PRI/BRI, T1, DSL
• Microsoft Office 2007 (Word, Excel, Outlook, PowerPoint, Project, Visio)
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| Work History & Experience: |
| Years of Work Experience: |
More than 15 Years |
Professional Experience
Telecommunications Support Engineer February 2008 – Present
Mutual Telecom/Black Box Amherst, Virginia
MTS is a Nortel-centric voice systems integrator providing superior modernization, convergence, and sustaining support services for large enterprise networks worldwide.
• Provide Nortel technical engineering support for Federal Government and enterprise customers worldwide.
• Managed, programmed and installed a Nortel Remote fiber system at 2 military locations in Iraq Sather Air Base Baghdad and Ali Air Base.
• Managed, programmed and installed a Nortel Cs1000 Pbx at a US military base in Saudi Arabia.
• Secured and programmed Nortel Call Pilot Voice Mail server and webserver at military base in Fort Richardson Alaska
• Managed and commissioned Nortel CS1000 and other server devices at National Ground Intelligence Center Nortel in Virginia.
• Currently supporting and maintaining a Nortel CS1000 and other server devices for US Air Force in Saudi Arabia.
Owner/Telecom Consultant Engineer August 1992 – February 2008
Indy Communications Indianapolis, Indiana
Indy Communications is a Nortel engineering support company providing service to large telecom companies with continued commitment to offer specialized services with exceptional customer care.
• Researched custom telecom applications for complex customer requirements.
• Provided design engineering, training, project management, Pre-sales support and programming for AT&T throughout the midwest.
• Programmed over 200 systems, provided training and project management services for Verizon.
• Provided Maintenance, Design, Configuration, Installation and support for Consolidated Communications.
• Maintenance, Installation, Training, Turnkey Installation and Configuration for Shared Technologies.
• Provided design and configuration, consulting and programming services for Lauth Properties a multi location client in Indiana.
• Provided 24hr. Maintenance, installation, design, sales, and support for local businesses to Indianapolis, Indiana and surrounding counties.
• Managed and installed a $250,000 Fiber and Copper Outside plant infrastructure project for a global chemical company.
• VOIP and Call Pilot server configuration and administration
• Setup on-line service ticket and 24 hr. System monitoring for customers.
• Implement seamless 450 line PBX conversion on Nortel platform.
• Manage and supervise 8 telecom technicians for St. Francis Hospitals.
• Configured over 300 PBXs for ATT/SBC/Ameritech, GTE/Verizon, Shared Tech
• Projects included: Nortel PBX Sales Design and Engineering on contract for SBC/Ameritech in Chicago. Nortel PBX database programming for Verizon customers in 10 states. Nortel PBX database programming for ATT/SBC/Ameritech customer in Indiana and surrounding states. Nortel PBX System programming and support for Consolidated Communications. Train more than 1000 users at FAA in Atlanta, GA on Nortel system. Maintain large multi-location hospital infrastructure with 8 technicians.
Telecommunication Analyst / Engineer September 1987 – August 1992
Brylane Inc. Indianapolis, Indiana
Brylane Inc. Is a the Call Center for mail order and customer service division of the Limited.
• Developed ACD Call Center from 20 to over 450 agents.
• Negotiated vendor contracts with Carriers.
• Designed and implemented Disaster Recovery plan for Call Center.
• Wrote custom quality and forecasting reports for C/S and Order Center.
• Supported all maintenance and upgrades 1400 line Nortel PBX Call Center.
• Researched, developing, testing, and documenting networks.
• Installed and maintained DS3, T1, and fiber network.
• Developed Disaster Recovery plan for Call Center.
• Implemented training program for other analysts and technicians.
• Designed audio monitoring equipment on DS3 for quality.
Lead Telecom Engineer June 1982 - September 1987
Nortel Inc. Indianapolis, Indiana
Nortel Inc. Is a recognized leader in delivering communications capabilities to business in more than 150 countries around the world..
• Provided engineering and field service of Nortel products in the Midwest.
• Appointed as lead engineer supporting other technicians in Indiana
• Provided on-site support for Fort Harrison military location in Indianapolis
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