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| Position wanted: |
System Support Engineer |
| Job category: |
ComputerEngineeringInformation TechnologyInternetSupport/Help DeskTelecommunications |
| Objective and Resume Summary: |
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| Applying for a position in a national or a multinational organization in a position where I can gain experience, practice and improve my skills and give my work experience to others through technical training. |
| Skills: |
System Support Engineer |
| Known languages (and levels): |
English-Very GoodFrench-Very Good
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| Type of Employment wanted: |
Full Time
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| Minimum Yearly Salary in Numbers: |
Unspecified
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| Current Location: |
Egypt, Cairo |
| Education History, Qualifications & other additional information: |
| Level of Education: |
Bachelor
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Education:
Shoubra Faculty Of Engineering Benha Branch of Zagazig University
Qualification : Bachelor of Engineering, Communication & Electronics Department.
Graduation Year : May- 2005.
Degree: Very Good with honor (Rank:10th).
Project Name : Controlling Devices over Internet And PLCC (i-link)
Project Degree: Excellent.
Courses:
- English course with Berlitz (4 levels) .
- Soft Skills courses at BMEC (Communication Skills - Marketing -
Sales - Presentation Team Working - Problem Solving –Strategic
Decision Making - Customer Service).
- A+ (computer hardware troubleshooting and Maintenance).
- N+ (network fundamentals).
- LAN and WAN fundamental (routers and switches).
- Mcse "microsoft Certified System Engineer".
- Implementing Microsoft internet security and acceleration server.
- Implementing and Managing Microsoft Exchange Server 2003.
- Managing Microsoft System Management Server 2003.
- Installing and managing Microsoft Exchange Server 2007.
-Managing Messaging security using Microsoft Exchange server 2007
- Managing system Center Operation manager 2007.
- Configuring Juniper Networks Firewall/IPSec VPN Products (Cjfv)
- Ethical hacking and countermeasures-Version 5.0
Certificates:
- Mcse "microsoft Certified System Engineer"
1-implementing and Supporting Microsoft Windows XP Professional (70-270).
2-Managing and Maintaining a Microsoft Windows Server 2003 Environment
(70-290).
3-Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure (70-291).
4-Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure (70-293).
5-Planning, Implementing and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure (70-294).
6-Implementing and Administering Security in a Microsoft Windows Server 2003 Network (70-299).
7-Designing Security for Microsoft Networks (70-298).
8- Implementing Microsoft internet security and acceleration server 2004 (70-350).
9-Microrsoft Exchange server 2007 configuring (70-236)
-MCTS (Microsoft Certified Technology Specialist) Exchange 2007.
-MCSA security (Microsoft Certified Systems Administrator: Security).
-MCSE security (Microsoft Certified Systems Engineer: Security).
-MCSA (Microsoft Certified Systems Administrator).
-MCSE (Microsoft Certified Systems Engineer).
-MCP (Microsoft Certified Professional).
-Juniper Jncia-fwv (jno-521).
Juniper Network Certified Internet Associates
-ICDL (International Computer Driving License®) course.
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| Work History & Experience: |
| Years of Work Experience: |
3 to 5 Years |
- Raya Academy
From April 2006 to January 2007
This is a business simulation IT training program for 12 months in which I have a Successful completion of MCSE, CCNA, A+ along with other additional courses & projects.
- CAPMAS (Central Agency for Public Mobilization And Statistics)
Position: System and Network Engineer
From February 2007 till May 2007
- Orascom Technology Solutions (OTS)
From June 2007 till now
Position: System Support Engineer
(Customers: OTH,OTS , Gomhorya ,Nissan, EGB Bank, Mercedes and Mena cable )
-Support windows server 2008
-System deployment, installation and maintenance server 2003.
-Support Active Directory Domain Controller (DC,DNS.DHCP).
-Support Exchange 2003.
-Support Exchange 2007.
-Upgrade from Exchange 2003 to 2007.
-Support ISA 2004 & 2006.
-Support System Center Configuration Manager (SCCM).
-Support ISA server.
Position: Technical Support Engineer (Out sourcing in OTH)
- Experience with HP service desk.
- Experience work with HP servers.
- Troubleshooting software and hardware problems.
- Troubleshooting users problems.
- Handling systems problems and security permissions.
- Work with ISA server, EXCHANGE and SCCM (System Center Configuration Manager).
- Working with antivirus and anti spam systems and firewall.
- Blackberry troubleshooting client side problems.
- Using Imaging solutions (Norton Ghost , Acronis ,…) .
- Test Video and Audio conferences .
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