As a university graduate, I am looking to enhance my work experience and to continually progress my higher level education.
Skills:
Help desk, technician
Known languages (and levels):
English-Very Good
Spanish-Very Good
Type of Employment wanted:
Full Time
Minimum Yearly Salary in Numbers:
25000 USD
Current Location:
USA, NJ New Jersey, Palisades Park
Education & Experience
Education History, Qualifications & other additional information:
Level of Education:
College
8/07 ¡V 10/08 Lincoln Technical Institute Paramus, NJ
Network System Administrator
ƒÞ Knowledge with the installation, configuration and customization of several Microsoft Operating Systems.
ƒÞ Skilled in Microsoft Office Products including Visio and PowerPoint.
ƒÞ Comprehend several Email applications and protocols including SMTP and POP3.
2001 - 2007 Kean University Union, NJ
Bachelor of Science in Telecommunications and Information Technology
ƒÞ Experienced with several different Internet Protocols and configuration of Local Area Networks.
ƒÞ Understand and utilize various troubleshooting methodologies in order to determine root causes and probably solutions to several different computer issues.
ƒÞ Extensive experience with hardware troubleshooting.
Work History & Experience:
Years of Work Experience:
3 to 5 Years
8/2008 ¡V Present New Image Technology
PC Technician
ƒÞ Provide technical support over the phone. Troubleshooting technical error codes, removing spyware, adware, root kits and viruses. Using remote software to control client PC¡¦s. Provide level 1 tech support to companies that have contracts with the company.
12/2007 ¡V 5/2008 Ridgefield Park Hand Car Wash
Manager
ƒÞ Responsible with keeping the facility and operations within the town¡¦s compliance. Testing and verifying that chemicals used were in compliance with EPA and VOC compliant. Managing work hours and pay rates of all employees.
2/2007 ¡V 12/2007 North Jersey Media Group
Route Verifier
ƒÞ Check if newspaper routes are delivered. Handle any complaints within specific routes. Interact with customers if they give complaints about delivery. Interact with new customers and canceling customers.
11/2006 ¡V 1/2007 RadioShack
Sales Associate
ƒÞ Sales position, helping customers finding right products, cell phone sales, and handling returns and stock.
9/2006 ¡V 11/2006 Stage Accents
Data Entry
ƒÞ Data Entry of orders sent through mail, phones and e-mail. Process credit card, cash and check charges, filing of orders.
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