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| Position wanted: |
Night Auditor |
| Job category: |
HospitalityHotel Industry |
| Objective and Resume Summary: |
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Seeking for a job as a Night Supervisor or Night Porter in a hospitality company
which is the job description as below:
*Maintain courteous guest service and respond promptly to guest questions, complaints and/or requests.
* Respond to guests’ special requests, needs, problems, issues, and concerns to ensure optimal level of guest satisfaction and repeat business.
* Train, motivate, supervise, coach, develop, empower and discipline all employees.
* Provide constant feedback to Hotel Manager on GSE performance.
* Complete and distribute all required reports.
* Maintain the methods and procedures used by employees for compliance with the standard operating procedures.
* Assist in preparation of payroll documents.
* Preparation of weekly staff roster.
* Assist in maintaining personnel files and records in compliance with labor laws.
* Authorize paid outs as per established procedure. Ensure proper back up documents are attached. Review and authorize all corrections, adjustments and deletions.
* Review the Daily Night Audit for accuracy.
* Review Daily Cash Drop with Settlement Reports. Make bank deposit daily.
* Review Daily Occupancy Report to ensure accuracy.
* Perform a random daily inspection of guest room.
* Inspect lobby area, general hotel areas and surrounding hotels areas.
* Monitor and control inventories for operating equipment, linen and uniform to ensure par stocks are maintained and costs are controlled.
* Maintain appropriate standards of dress, hygiene, uniforms, appearance and conduct of all employees.
* Supervise outside contractors/vendors, café operators and convenience store to ensure operational compliance and provide constant feedback to Hotel Manager.
* Implement and control departmental procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests.
* Ensure the property is in compliance with all health, fire/safety and local municipal regulations.
* Perform other tasks deemed necessary for the smooth operations of the hotel or instructed by the Hotel Manager. |
| Skills: |
Supervisor |
| Known languages (and levels): |
English-GoodJapanese-A littleOther: Indonesian
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| Type of Employment wanted: |
Full Time
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| Minimum Yearly Salary in Numbers: |
16000 USD
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| Current Location: |
Indonesia, Denpasar Bali |
| Education History, Qualifications & other additional information: |
| Level of Education: |
College
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Education
2001.2003 : Graduated from LP3I Bali majoring in Room Division
1998.2001 : Graduated from SMUN 1 Amlapura Karangasem Bali
1995.1998 : Graduated from SLTPN 1 Manggis Karangasem Bali
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| Work History & Experience: |
| Years of Work Experience: |
3 to 5 Years |
July 2008 – Present, as a Night Supervisor at Uma Ubud Hotel
April 2007 – June 2008, as Guest Service Officer at Uma Ubud Hotel
June 2004 –March 2007, as Bellman at Uma Ubud Hotel
July 2003-October 2003, On The Job Training in Front Office Department of Villa Seminyak Lagoon & Spa
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