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| Position wanted: |
Receptionist |
| Job category: |
HospitalityHotel Industry |
| Objective and Resume Summary: |
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I am a highly motivated, hardworking individual who works well as part of a team or whilst working on my own initiative. Both my education and work history have given me the opportunity to both travel and learn. At the same time I have become more adaptable and flexible in my approach to work, people and environments.
During this time I have also been able to practice my verbal communication and customer service skills and it’s given me the opportunity to develop the art of building strong relationships with colleagues, customers and people from many backgrounds.
I am IT literate, work in a well organised manner paying close attention to detail and possess excellent administrative skills.
I am now looking for a position that will allow me to develop a career in a customer service environment.
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| Skills: |
Personal Skills: able to adapt to new environments and challenges, team player, friendly, customer-focused.
Computer Skills: Knowledge of PC and networking concepts, internet, Operating systems knowledge(Windows 2000, Windows XP), knowledge of SQL and database concepts, knowledge of INNSITE booking system |
| Known languages (and levels): |
English-Very GoodFrench-A littleGerman-GoodOther: Romanian(native)
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| Type of Employment wanted: |
Full Time
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| Minimum Yearly Salary in Numbers: |
10000 GBP
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| Current Location: |
Romania, Cluj-Napoca |
| Education History, Qualifications & other additional information: |
| Level of Education: |
Bachelor
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Oct. 2000 - Jun. 2004 “Babeş-Bolyai” University, Cluj-Napoca, Romania
Faculty of Sociology and Social Assistance, Department of Sociology
Jul. 2002 - Aug. 2002 Fachhochschule Aachen, Germany
Deutsch als Fremdsprache – Mittelstufe 1 (German Language Course, intermediate)
Sept. 1996 Jun. 2000 “Andrei Muresanu” College, Dej, Romania Department of Computer
Science
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| Work History & Experience: |
| Years of Work Experience: |
1 to 2 Years |
Aug. 2007 Feb. 2009 The Grand Island Hotel,Bride Road, Ramsey,Isle of Man Receptionist Answering and transferring phone calls, taking and distributing messages,
making reservations, receiving/greeting guests, making them welcome and
directing them as necessary, book taxis, etc.
Feb. 2007 Apr. 2007 Louis Cruise Lines,Vessel Sapphire
Stewardess Maintaining the required level of cleanliness in the cabins; leading
passengers to their cabins in embarkation
Jun. 2005 Jun. 2006 Alton Towers, Staffordshire, United Kingdom
Room attendant Maintaining the required level of cleanliness in the rooms and public areas
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