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| Position wanted: |
Front desk agent |
| Job category: |
Hotel Industry |
| Preferred Location: |
USA |
| Preferred City-State/County: |
New York - NY New York |
| Objective and Resume Summary: |
|
| A bachelor degree in theology and religion sciences student of 4 year. a 100 % bilingual person (English –Spanish) native speaker eager to find a rewarded and long term position that allows me to achieve my personal goals and dreams. Honest, consistent, passionate, trustworthy, proactive, patient and enthusiastic. With a large experience in costumer service for more than 1 year, acquiring a good understanding of what is required to offer customer service to persons directly or indirectly with a high quality of service. Able to quickly learn and with a great sense of responsibility to work on my own initiative or as part of a team, dealing with administrative, informatics or any other duties competently, that let me be part of a company’s growing |
| Skills: |
front desk |
| Known languages (and levels): |
English-Very GoodSpanish-Good
|
| Type of Employment wanted: |
Full Time
|
| Minimum Yearly Salary in Numbers: |
17000 USD
|
| Current Location: |
Colombia, Bogota |
| Education History, Qualifications & other additional information: |
| Level of Education: |
College
|
• High School “Shred school”
• English as a second language “University saint Francis of Quito)”
• Bachelor degree in Theology and religion sciences “Facter “
• Toefl computer based 230
• Subjects studied: Business Studies, Computer Studies, languages, theology, music
Computer Skills:
• Microsoft Windows XP Vista, Microsoft Office XP (Word, Excel, PowerPoint, Access, Outlook). Internet
|
| Work History & Experience: |
| Years of Work Experience: |
1 to 2 Years |
Ritz carlton bachelor gulch
Avon colorado usa
Front desk agent
Contact phone number: 970 748 6200 usa
Manager: lisa brueggemeier
Phone number:970 343 1070
Duties
Responsible for checking guests into and out of the hotel. Posts charges to guestrooms, verifies credit cards, balances bank at the end of the shift. Distributes information to guests in a timely manner. Assists in rectifying guests questions and concerns.Answer and process all calls received through the PBX station in accordance with established standards. Practice warm hospitality and telephone courtesy at all times.Responsible for answering calls in order, recording the guest request and then pursuing the issue to a resolution with an Excellent verbal communication and the Ability to speak a second language
Micash Inc
August 2007
Bilingual agent for Multienlace a call center based in Bogota Colombia for MICASH an US company of money business services that offers a prepaid card with the support of MasterCard and Visa.
Boss: Carlos Neira
Telephone number:4 13 52 17 Bogota Colombia (South America)
DUTIES
Customer service:
• Attention of complains and claims
• Give information about financial balances and activation of pre-paid cards
• Assist customers with technical issues using an IVR or website
• Report and management of suspicious activities
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CVs:68494 |
Employers:8480 |
Jobs:19213 |
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Language:english |
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