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| Position wanted: |
Product manager |
| Job category: |
BankingComputerInformation TechnologyInstallationInternetLogisticsSalesSupport/Help DeskTraining |
| Preferred Location: |
Qatar |
| Preferred City-State/County: |
Al-Dawhah (Doha) |
| Objective and Resume Summary: |
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My Work Experience develops on my skills the real meaning of racial diversity, my education and flexibility allowed me to work in different environment and provides me the adaptation to every situation, good initiatives.
my real quality is my attitude.
because Attitude gives Aptitude. |
| Skills: |
Sales, Product Management, Procurement, e-Banking, E-finance |
| Known languages (and levels): |
English-Very GoodFrench-Very GoodArabic-Very Good
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| Type of Employment wanted: |
Full Time
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| Minimum Yearly Salary in Numbers: |
85000 USD
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| Current Location: |
Algeria, Algiers |
| Education History, Qualifications & other additional information: |
| Level of Education: |
Unspecified
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Computer Scientist : June 1997
Bachelor of sciences: July 1992
Business Information Security: June 2006
Action Selling : June 2009
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| Work History & Experience: |
| Years of Work Experience: |
7 to 10 Years |
April 1998 to march 2003
B&b info (it assistance company )
Position: Manager.
- Managing the different teams (Marketing, Maintenance)
- Applying Prices with Regards to the markets.
- Establishing a sale strategy and preparing slides to the sales
May 2003 to may 2006
Gulf keystone petroleum ltd.
Position: it manager
Tasks:
- In charge of the installation Hardware/software either Physically or remotely.
- Coordinating between staff to Ensure the good communication between the sites (head office, and Rigs)
- In charge of Purshaching the IT materials with regards to quality and pricings.
- Assisting and coordinating assistance of all staff issues remotely.
June 2006 to now
Citibank na. Algeria
Position: e-business sales / product manager
Tasks:
1. Ensure sale, implementation and maintenance of EBanking. This includes demonstration, activation, installation and training with the objective to maximize customer use of EBanking
2. Product development / improvement
3. Help in setting up a MIFT reduction plan and ensure maximum use by customers of EBanking transaction initiation products.
A. Principal Responsibilities
1. Responsible for EBanking customer installations and maintenance. Regular follow-up service calls will be essential to monitor customer satisfaction.
2. Responsible for EBanking customer training. This should also include training customers’ IT departments.
3. Manage the process of installations, documentation and follow up. Ensure good coordination with Corporate and Commercial bank RMs.
4. Ensure compliance with the bank information securities policies
5. Responsible for end-to-end process for paylink and DFT
6. Train internal staff as required on RCS activation and EBanking
7. Work closely with technology and ops departments
8. Help customers to properly complete EBanking documentation/forms in compliance with Citibank policies.
9. Handles UATs for EBanking features/new functionalities in conjunction with CIB tech.
10. Adhere to Citigroup process guidelines on documentation and compliance
11. Ensure satisfactory results in internal/external audits
A. Other
1. Promote team work & work closely with operations and other departments
2. Develop an effective network of contacts within Citigroup globally including
E-serve and other peers in the region
3. Display the highest standard of personal integrity and professionalism
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