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| Position wanted: |
Head of IT |
| Job category: |
Information Technology |
| Preferred Location: |
UAE United Arab Emirates |
| Objective and Resume Summary: |
|
OBJECTIVE: To excel in dynamic challenges for a growing and forward looking organization and be a team leader in both businesses as well as IS & IT fields
PROFILE: IT Leader holding MBA, B.Sc. In Computer Science and ITIL Service Manager Certification and having more than 13 years of experience in managing various aspects of the Information Technology and IT enabled services in leading organizations like CapiVest Bank, Batelco, and Bahrain National Insurance in addition to providing IT advisory and consultation services. Currently heading the IT department in an Investment Bank.
Educational Background:
2007 2008 DePaul University (In Progress)
Master of Science in Finance
2001 2003 University of Glamorgan
Master of Business Administration
1992 1997 University of Bahrain
Bachelor in Computer Science
2007-2008 EXIN Accredited
Certified ITIL Service Manager
Skills Summary:
Managerial:
Formulating long term & short term IT strategies and business plans to accomplish corporate goals; key driver for business process design and solution identification.
End to end management of process outsourcing and application development projects from conceptualization and visualization to technology mapping and final execution of projects.
Supporting global implementation of process improvements or technology enhancements, ultimately facilitating change management throughout the organization.
Managing and leading team members; allocating resources among team members and guiding team members during the project, till final delivery.
Holding review meetings to monitor progress of the project as per schedule, and ensuring timely completion and delivery of the project.
Functional:
Mapping business requirements and providing best solutions involving evaluation and definition of scope of project and finalization of project requirements.
Handling various technical aspects like project documentation, system design & integration, preparing process flow / instrument diagrams, monitoring critical paths & taking appropriate actions.
Delivering and implementing the project as per scheduled deadlines; extending post-implementation and maintenance support to the technical support team.
Implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members; monitoring performance & providing feedback on areas of improvement.
Determining training needs of employees and conducting suitable training programs on functional and soft skills to enhance their operational efficiency leading to increased productivity.
Developing need based training curricula; formulating or reviewing training outlines, and determining appropriate instructional methodologies and formats.
Technical Skills:
Project Management: Requirement analysis, project implementation, planning, estimating, scheduling, resources allocation, Coordination and project progress reporting.
Application Development: Database, Collaborative, Workflow & Web.
Business Solutions: Oracle HRMS, MS Great Plains, MS CRM, Coins Insurance system, Transact for E-Commerce, iBoss brokerage Solution, Tracks Finance System.
Data Mining & Reporting: Oracle Discoverer, Crystal Report, Reporting Writing.
Programming Languages: Perl Script/CGI/DBI, Visual Basic, VB.Net, Delphi, Java, ASP, ASP.Net, PHP.
Mail Server: Post Office, MS Exchange.
Databases: Oracle, Informix, MS SQL Server, My-SQL.
Web Servers: MS IIS, Apache, Netscape/IPlanet
Operating Systems: Sun Solaris, NCR S/40, SCO-Unix, Linux, MS Windows
Networking Technologies (e.G. Hubs, Switches, Routers, X.25, TCP/IP, DNS, VPN)
Software/Application: MOM, SMS, Share Point Portal, ISA, MS Exchange, SQL Server, Project Server, Trend Micro, MacAfee, VERITAS Software, ARC serves
IT Infrastructure Design and Implementation: Implementation, maintenance, configuration, and troubleshooting the Network Setup, Servers (hardware & software), Domain, SAN Storage, Cluster Environment Firewall and Security, and communication line
Security: Firewalls, DMZ, PKI, SSL, IDP/IDS/IPS, Anti-Virus, AntiSpam Content Inspection, Authentication, and Encryption
Some Achievements:
Established the IT of Al-Safwa Islamic Brokerage House Service in Dubai and lunch the E-Trading.
Established the IT of Al-Ohali Trading Group in Saudi Arabia.
Managed the delivery of the ERP/CRM implementation, Policies & Procedures developments, and Major Network Expansions for Khaleej Finance & Investment (CapiVest Bank).
Managed the implementation of full-fledged HRMS system for Batelco; the Middle East leading Telecom Company.
Developed e-commerce and hosting services for altijara.Com service and the inet.Com.Bh Portal site.
Accomplished the merger of two different Insurance systems for two different merging companies.
Key member in the establishment committee of an Investment House and Capital Raising exercise.
Work Experience:
2007 Present Tharawat Investment House
Head of IT
Member of the establishment committee and Capital Raising exercise.
Head of the Operational Establishment Committee responsible for overseeing the overall establishment, operational, Central Bank and AGM needs and taking the necessary recommendations or actions.
Participated as a member of the Executive team for the development and refinement of the vision and strategy for the Bank, and contributed to the overall process of management and corporate decision making to ensure the organization maximizes its short, medium and long term profitability.
Managed the IT function, providing leadership, encouraging teamwork and facilitating the amalgamation process in order to achieve high performance standards and staff pride in performance and contribution. Exercises financial authority to the level delegated by the CEO.
Developed the IT strategy for the Bank and establishes and implement strategies, policies and procedures for the IT department to enable achievement of the Banks strategic objectives.
Developed and gained approval for annual plans and budgets, revenue and capital, and support their successful implementation ensuring business objectives are achieved.
Monitored and controlled the IT operations so that it meets and exceeds the service levels agreed with users and conforms to relevant technical and security standards within budgeted cost.
Ensured performance of staff is aligned with the Bank policies and procedures to enable achievement of the Banks business objectives.
Promoted technology based re-engineering in the Bank so that best advantage is drawn from integrated technology opportunities to improve business efficiency.
Developed and maintains constructive relationships with user departments throughout the Bank to be able to understand and respond positively to their needs, and to make them aware of the opportunities and limitations of computers and information systems, helps them develop their IT capabilities in order to promote utilization of IT.
Managed the implementation of projects aimed at setting up common platforms and systems so that the Banks strategic objectives are achieved.
Participated in defining and securing agreements with vendors, which provide the best terms and conditions and quality so that the Bank gets best value for investment.
Took leadership through close coordination with other IT resources to share best practice and adopt integrated IT solutions and policies that are compatible and consistent across the Bank to be a best of breed technology solutions provider.
Recruited, developed and motivated personnel to ensure that all functions are staffed with individuals of the required caliber, and that there is adequate succession planning and provision for future demands. This should involve conducting the appraisal meetings for them, maintaining their career plans and producing their relevant annual training plan.
2003 2007 CapiVest Bank (Previously known as Khaleej Finance & Investment)
Head of IT
Leaded the IS Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources. Contributed also in developing the corporate business strategy for KFI.
Managed the deployment, monitoring, maintenance, development, upgrade, and support of all systems, network, telecommunication infrastructure and ICT equipments (e.G., servers, PCs, hardware and peripherals
etc.).
Managed and developed the core systems Consumer Finance (Tracks) and Back Office Systems (MS Great Plains) and the deployments of the new systems for ERP, CRM, Fund Management and Real Estate.
Introduced and implemented Internet & Intranet services (e.G. SharePoint Portal).
Benchmarked, analyzed, reported on, and made recommendations for the improvement and growth of the IS infrastructure and IS systems.
Managed and watched over provision of end-user services, including help desk and technical support services.
Worked with stakeholders to define business and systems requirements for new technology implementations.
Managed the annual budget related to systems and ICT maintenance and development.
Approved and managed projects and project portfolio.
Developed and implemented all IS policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
Administered vendor, outsourcer, and consultant contracts and service agreements.
Practiced asset management for ICT.
Managed IS staffing, including recruitment, supervision, motivation, scheduling, development, evaluation, and disciplinary actions.
Maintained an appropriate awareness of and work effectively within the policies and procedures of the IS and KFI and ensure the IS staff maintain an appropriate awareness and work effectively within these policies and procedures. This involved conducting different internal Awareness workshops.
Maintained regular written and in-person communications with the Chief Operation Officer regarding pertinent IS activities.
Leaded the Physical Security project for KFI.
Performed some Marketing activities and seek new profitable opportunity for consultation or IT projects.
Provided a one-year paid IT consultation services for Al-Ohali Trading Center, which involved building a complete IT (infrastructure, people, and processes), which covers ERP selection, Infrastructure development and IT team recruitment.
Authorized signatory for the banks accounts.
1998 2003 Bahrain Telecommunications Company (Batelco)
IS Specialist
Managed the system implementation and support of the Oracle HRMS and Self Service. Migrated legacy data, Created discoverer reports, customized Self Service Workflows and performed some other general Project activities like analyzing business functions and requirements, system documentation
etc.
Designed, Developed and Managed the Internet Services Projects and Systems such as PKI, WAP, Web Hosting Service, and Portal sites. Leaded the projects from the technical prospective starting by studying the business requirements, writing the system specification, evaluating solutions, negotiation with the vendors, planning and coordinating the system implementation with various departments in Batelco.
Implemented and Managed E-Commerce system based on Transact and CommerceLink applications and running on Solaris with Oracle backend database. Developed technical support team and trained them with some web development companies in developing and managing this technology.
Audited, fine-tuned and redeveloped the Internet Access billing system.
Developed, managed and maintained web-hosting services.
Developed and integrated web based administration interfaces for managing DNS, mail server, web hosting and other systems and automating several tasks that reduced the total cost of ownership.
1996 1998 Bahrain National Insurance Company (BNI)
Analyst Programmer
Developed Insurance System on Informix 4GL, focusing mainly in developing, maintaining and supporting motors Insurance system -the biggest cars holder in Bahrain- together with the life insurance system.
Managed the network, planed and implemented major network changes.
Administered Ncr S/40 At&t Unix and Informix Database.
Supported users in software and hardware problems and trained them on new developments.
Developed the Intranet and some PC applications.
Other Experiences/assignments:
It Adviser (March 2007 December 2007) for Al-Safwa Islamic Financial Services
IT Adviser (March 2007 December 2007) for AlOhali Group
Part time Instructor (October 2004 June 2005) for University of Bahrain & Arab Open University
Project Sourcing & Implementation Manager (October 2003 December 2003) for BlueTree Information Technology Solutions
General Manager (September 2000 April 2003) for Knowledge Way Institute.
Partner (March 1998 May 1998) in Attractive Shop
Trainee Programmer (July 1996 - September 1996) for Bahrain Aluminum Extrusion Company (Balexeco)
Web Developer (February 1996 - May 1996) for University of Bahrain
Trainee Programmer (July 1995 - September 1995) for Bahrain Petroleum Company (Bapco)
Technical Officer (August 1994 - September 1994) for Science Center
Major Courses Attended:
Itil Foundation and ITIL Service Manager (Itsm)
Global ICT Leaders (Datamatix)
Effective Leadership Skills
Advance Project Management.
Creative Problem Solving and Decision-Making.
Anti-Money Laundering.
Finance for non-Financial Managers
Regulation, Risk and compliance
Project Management Professional (PMP)
Certified Information System Auditor Course (Cisa)
Certified Information System Security Professional Course (Cissp)
Ms Crm
Ms Great Plains technical and functional official training
CommerceLink (Payment Service Provider)
E-Commerce Developer Diploma (Strategies, Solutions, Security, Java, ASP, XML, SQL Server
)
Cable & Wireless Web-Commerce Reseller Training
WAP System Maintenance & Development
Checkpoint Firewall-1
Microsoft Certified System Engineer Comprehensive Course MCSE
Microsoft Certified System Developer Comprehensive Course MCSD.Net
Comprehensive Oracle RDBMS training.
Oracle Application Server, Workflow, Discoverer and Java Programming
|
| Skills: |
|
| Known languages (and levels): |
English-Very GoodArabic-Very Good
|
| Type of Employment wanted: |
Full Time
|
| Minimum Yearly Salary in Numbers: |
150000 USD
|
| Current Location: |
( Confidential ) |
| Education History, Qualifications & other additional information: |
| Level of Education: |
Masters
|
2007 2008 DePaul University (In Progress)
Master of Science in Finance
2001 2003 University of Glamorgan
Master of Business Administration
1992 1997 University of Bahrain
Bachelor in Computer Science
2007-2008 EXIN Accredited
Certified ITIL Service Manager
Major Courses Attended:
Itil Foundation and ITIL Service Manager (Itsm)
Global ICT Leaders (Datamatix)
Effective Leadership Skills
Advance Project Management.
Creative Problem Solving and Decision-Making.
Anti-Money Laundering.
Finance for non-Financial Managers
Regulation, Risk and compliance
Project Management Professional (PMP)
Certified Information System Auditor Course (Cisa)
Certified Information System Security Professional Course (Cissp)
Ms Crm
Ms Great Plains technical and functional official training
CommerceLink (Payment Service Provider)
E-Commerce Developer Diploma (Strategies, Solutions, Security, Java, ASP, XML, SQL Server
)
Cable & Wireless Web-Commerce Reseller Training
WAP System Maintenance & Development
Checkpoint Firewall-1
Microsoft Certified System Engineer Comprehensive Course MCSE
Microsoft Certified System Developer Comprehensive Course MCSD.Net
Comprehensive Oracle RDBMS training.
Oracle Application Server, Workflow, Discoverer and Java Programming
|
| Work History & Experience: |
| Years of Work Experience: |
10 to 15 Years |
2007 Present Tharawat Investment House
Head of IT
Member of the establishment committee and Capital Raising exercise.
Head of the Operational Establishment Committee responsible for overseeing the overall establishment, operational, Central Bank and AGM needs and taking the necessary recommendations or actions.
Participated as a member of the Executive team for the development and refinement of the vision and strategy for the Bank, and contributed to the overall process of management and corporate decision making to ensure the organization maximizes its short, medium and long term profitability.
Managed the IT function, providing leadership, encouraging teamwork and facilitating the amalgamation process in order to achieve high performance standards and staff pride in performance and contribution. Exercises financial authority to the level delegated by the CEO.
Developed the IT strategy for the Bank and establishes and implement strategies, policies and procedures for the IT department to enable achievement of the Banks strategic objectives.
Developed and gained approval for annual plans and budgets, revenue and capital, and support their successful implementation ensuring business objectives are achieved.
Monitored and controlled the IT operations so that it meets and exceeds the service levels agreed with users and conforms to relevant technical and security standards within budgeted cost.
Ensured performance of staff is aligned with the Bank policies and procedures to enable achievement of the Banks business objectives.
Promoted technology based re-engineering in the Bank so that best advantage is drawn from integrated technology opportunities to improve business efficiency.
Developed and maintains constructive relationships with user departments throughout the Bank to be able to understand and respond positively to their needs, and to make them aware of the opportunities and limitations of computers and information systems, helps them develop their IT capabilities in order to promote utilization of IT.
Managed the implementation of projects aimed at setting up common platforms and systems so that the Banks strategic objectives are achieved.
Participated in defining and securing agreements with vendors, which provide the best terms and conditions and quality so that the Bank gets best value for investment.
Took leadership through close coordination with other IT resources to share best practice and adopt integrated IT solutions and policies that are compatible and consistent across the Bank to be a best of breed technology solutions provider.
Recruited, developed and motivated personnel to ensure that all functions are staffed with individuals of the required caliber, and that there is adequate succession planning and provision for future demands. This should involve conducting the appraisal meetings for them, maintaining their career plans and producing their relevant annual training plan.
2003 2007 CapiVest Bank (Previously known as Khaleej Finance & Investment)
Head of IT
Leaded the IS Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources. Contributed also in developing the corporate business strategy for KFI.
Managed the deployment, monitoring, maintenance, development, upgrade, and support of all systems, network, telecommunication infrastructure and ICT equipments (e.G., servers, PCs, hardware and peripherals
etc.).
Managed and developed the core systems Consumer Finance (Tracks) and Back Office Systems (MS Great Plains) and the deployments of the new systems for ERP, CRM, Fund Management and Real Estate.
Introduced and implemented Internet & Intranet services (e.G. SharePoint Portal).
Benchmarked, analyzed, reported on, and made recommendations for the improvement and growth of the IS infrastructure and IS systems.
Managed and watched over provision of end-user services, including help desk and technical support services.
Worked with stakeholders to define business and systems requirements for new technology implementations.
Managed the annual budget related to systems and ICT maintenance and development.
Approved and managed projects and project portfolio.
Developed and implemented all IS policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
Administered vendor, outsourcer, and consultant contracts and service agreements.
Practiced asset management for ICT.
Managed IS staffing, including recruitment, supervision, motivation, scheduling, development, evaluation, and disciplinary actions.
Maintained an appropriate awareness of and work effectively within the policies and procedures of the IS and KFI and ensure the IS staff maintain an appropriate awareness and work effectively within these policies and procedures. This involved conducting different internal Awareness workshops.
Maintained regular written and in-person communications with the Chief Operation Officer regarding pertinent IS activities.
Leaded the Physical Security project for KFI.
Performed some Marketing activities and seek new profitable opportunity for consultation or IT projects.
Provided a one-year paid IT consultation services for Al-Ohali Trading Center, which involved building a complete IT (infrastructure, people, and processes), which covers ERP selection, Infrastructure development and IT team recruitment.
Authorized signatory for the banks accounts.
1998 2003 Bahrain Telecommunications Company (Batelco)
IS Specialist
Managed the system implementation and support of the Oracle HRMS and Self Service. Migrated legacy data, Created discoverer reports, customized Self Service Workflows and performed some other general Project activities like analyzing business functions and requirements, system documentation
etc.
Designed, Developed and Managed the Internet Services Projects and Systems such as PKI, WAP, Web Hosting Service, and Portal sites. Leaded the projects from the technical prospective starting by studying the business requirements, writing the system specification, evaluating solutions, negotiation with the vendors, planning and coordinating the system implementation with various departments in Batelco.
Implemented and Managed E-Commerce system based on Transact and CommerceLink applications and running on Solaris with Oracle backend database. Developed technical support team and trained them with some web development companies in developing and managing this technology.
Audited, fine-tuned and redeveloped the Internet Access billing system.
Developed, managed and maintained web-hosting services.
Developed and integrated web based administration interfaces for managing DNS, mail server, web hosting and other systems and automating several tasks that reduced the total cost of ownership.
1996 1998 Bahrain National Insurance Company (BNI)
Analyst Programmer
Developed Insurance System on Informix 4GL, focusing mainly in developing, maintaining and supporting motors Insurance system -the biggest cars holder in Bahrain- together with the life insurance system.
Managed the network, planed and implemented major network changes.
Administered Ncr S/40 At&t Unix and Informix Database.
Supported users in software and hardware problems and trained them on new developments.
Developed the Intranet and some PC applications.
Other Experiences/assignments:
It Adviser (March 2007 December 2007) for Al-Safwa Islamic Financial Services
IT Adviser (March 2007 December 2007) for AlOhali Group
Part time Instructor (October 2004 June 2005) for University of Bahrain & Arab Open University
Project Sourcing & Implementation Manager (October 2003 December 2003) for BlueTree Information Technology Solutions
General Manager (September 2000 April 2003) for Knowledge Way Institute.
Partner (March 1998 May 1998) in Attractive Shop
Trainee Programmer (July 1996 - September 1996) for Bahrain Aluminum Extrusion Company (Balexeco)
Web Developer (February 1996 - May 1996) for University of Bahrain
Trainee Programmer (July 1995 - September 1995) for Bahrain Petroleum Company (Bapco)
Technical Officer (August 1994 - September 1994) for Science Center
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Resumes:68168 |
Employers:8028 |
Jobs:19563 |
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