|
|
| Position wanted: |
System Sales Support |
| Job category: |
BankingInformation TechnologyManagement/ManagerReal Estate/PropertyResearch/DevelopmentSalesSupport/Help Desk |
| Preferred Location: |
Belgium |
| Objective and Resume Summary: |
|
| Looking to obtain a Systems Sales Manager which would utilize my wide range of sales and lending experience in combination with my interpersonal skills to maximize business opportunities while continually developing partner relationships. |
| Skills: |
|
| Known languages (and levels): |
English-Very Good
|
| Type of Employment wanted: |
Full Time
|
| Minimum Yearly Salary in Numbers: |
45000 USD
|
| Current Location: |
USA, CO Colorado, Westminster |
| Education History, Qualifications & other additional information: |
| Level of Education: |
Unspecified
|
EDUCATION
University of Northern Colorado Greeley, CO May 2000 Graduation
-Bachelor of Arts in Human Speech Communications
-Minor in Media Studies- Emphasis in Public Relations and Advertising
|
| Work History & Experience: |
| Years of Work Experience: |
7 to 10 Years |
Professional Experience
Desktop Analyst /Helpdesk SAIC Bloomfield, Co Nov 2008 Present
-Provide additional hardware and software services including set-up, software installation, configuration, and migration of user data to new workstations. This includes, but is not limited to, desktop PC`s, laptops, VPN, scanners, network printers, Blackberry, MS Windows 2000/XP and MS Office 2003/2007.
-Perform over the phone technical work, to install, operate, maintain, configure, troubleshoot and repair IT systems, devices, components, software, end-user devices and connectivity, primary support activities include the ongoing hardware and software maintenance of the LAN, Laptop & Desktop workstations, wireless network, applications
-Provide maintenance support for all DHS site desktop and laptop computers, as well as site printers. Support encompassed prepping and delivering computers/printers to customers, repairing malfunctioning computers/printers whether software or hardware related, successfully counseling customers about their computers and answering their questions, relocating computers as required, and successfully working problems with remote access and troubleshooting tools.
Business Specialist - Wells Fargo Bank - Denver, CO April 2007-April 2008
-Developing and maintain business relationships with new and current business owners, advising business personnel on products to meet their needs. Handle a portfolio of over 500 business owners and overseeing their accounts.
-Met deadlines with efficiency, kept and maintained a monthly tracking sheet regarding business loans qualifications, approvals and decline.
-Create letters that would advise the internal approval department why a candidate should be approved.
-Evaluated business taxes, profit, possible liens, length in business, credit worthiness, write offs, possible loss of exposure, available balances in accounts, analyze forecasted business projections, industry strength and weakness.
-Broad understand of product knowledge which help evaluate small business needs, objectives, and goals while assisting new business owners with selecting a business checking and saving account that would maximize their business financial growth.
Assistant Branch Manager - Wells Fargo Financial Aurora, CO May 2005 -April 2007
-Assisted individuals consumers to achieve their financial goals through different types of debit consolidation programs and perform personal financial review. Handle a portfolio of over 150 customers with a wide range of debt with the main focus of getting out of debt.
-Responsible for servicing existing accounts, reviewing and approving credit applications for new accounts, first line of underwriting, collecting documents such as W2, 1099 and business taxes etc.
-Directed new hires and transfers to understand personal, team and branch goals.
-Assisted in product rollouts, provided cross-functional team training, coaching and mentoring team members on selling mortgage and credit products.
-District Employee of the month 3 times.
Credit Manager Wells Fargo Financial Aurora, CO Nov 2003-May 2005
-Call center environment, made out bound calls to current customers, solicit for their business and offered credit products such as mortgages, credit cards and auto loans.
-Built a solid client pipeline and forecast weekly activities to measure weekly progress towards individual and branch goals.
Desktop Support Medtronics - Los Angeles, CA Oct 2002-Nov 2003
-Perform degrees of problem determination and resolution of hardware and software through effective use of available technical resources. Performed installs, moved, added, changed, assisted in data backup and restore certain account.
-Provide remote access application troubleshooting, monitor all incoming work requests, incident tickets and status checks by customer via a ticketing system. First call resolution, total call ownership, escalation, and basic end user training.
-Document all issues such as hardware, software, contacts with and employees using proper procedures.
Desktop support Quantum Colorado Spring, CO May 2002-Oct 2002
-Diagnosed and solved the majority of inquires by telephone, assisted staff in solving computer-related problems such as error message and installation problems. Configured and install local printers, hard drives, floppy drive, upgrading ram, upgraded windows systems.
-Assisted end users with technical issues provide support via remote access and telephone.
Pc Support Department of Parks and Recreation Los Angeles, CA Sept 2001-Feb 2002
-Installed configured, upgraded, and maintain personal computers and other related equipment, devices and system, upgraded disk drives, cd-roms units, printer and related equipments supported 1300 company employees.
-Responsible for computer configuration, involving hardware and software installation, trouble shooting and tuning of Windows based computers.
|
|
|
|
