Help Desk Administration
Oversees all help desk activities at the regional level.
Responds to escalated help desk issues.
Oversees the administration and maintenance of our tracking software.
Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner.
Networking
Assists in the planning and implementation of additions, deletions and major modifications to the supporting regional infrastructure.
Implements network security at the regional level as established by corporate Security Director.
Oversees the administration and maintenance of the company`s infrastructure, and directs more junior Innovators when necessary.
Skills:
Known languages (and levels):
English-Good
Type of Employment wanted:
Full Time
Minimum Yearly Salary in Numbers:
50000 USD
Current Location:
UAE United Arab Emirates, Dubai
Education & Experience
Education History, Qualifications & other additional information:
Level of Education:
Masters
Work History & Experience:
Years of Work Experience:
3 to 5 Years
November 2008 To Date Dolphin IT
Help Desk Supervisor (Uae)
Dolphin It Private Limited (Group of company) is an IT service provider for companies operating in Europe/ Middle East / Africa/ Asia under different sister companies since 1991. We offer a creative, professional and cost effective One Stop It Solutions to fulfill business growth and varied IT needs of clients.
September 2004 To November 2008 DWP Group
Help Desk Supervisor.
DWP Group is a leading provider of products, solutions and services in the fields of consumer Electronics, Technology and Logistics. Globally acclaimed, highly reliable products with cutting edge technology from the worlds best engineered companies and experts uniquely position us to deliver comprehensive solutions to our customers
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