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CV/ Resume Details
Position wanted: Technical support - helpdest - IT- web admin.
Job category:
  • Computer
  • Design/Multimedia
  • Information Technology
  • Internet
  • Lab/Laboratory Technician
  • Maintenance
  • Security
  • Support/Help Desk
  • Web Design
  • Preferred Location:
  • Egypt
  • Preferred City-State/County: Cairo
    Objective and Resume Summary:
    Profile
    w IT Specialist – Technical Support Engineer w


    Extensive LAN, Hardware, Software experience. Working cross-functionally within a customer focused, multi-site environment, maintaining the delivery of IT services and technology projects. Up-to-date on IT developments. And want to obtain a position of responsibility where my experience and Qualities will be utilized in a career opportunity
    As an active part of a stable company, this is actively pursuing a future in International markets.
    __________________________________________________________________________________________________________


    Areas of Expertise



    ·1 Technical Support ·1 Various Applications
    ·1 Trouble shooting ·1 Graphic Design
    ·1 Problem solving ·1 Website Administration
    ·1 Network Administration ·1 Hardware Maintenance
    ·1 Helpdesk Support ·1 Software Maintenance



    ● Personal Information:

    Date & place of birth : 24 April, 1985 (Cairo)
    Nationality : Egyptian
    Marital Status : Engaged
    Military Status : Exempted

    ● Additional Skills:

    ▪ Experience on computer Software& Hardware Maintenance, Troubleshooting,
    Hardware Diagnostics and Internet skills.
    ▪ Designing Creative Designs by (Photoshop, Freehand MX, Quark, SwiSHmax).
    ▪ Excellent experience in system operations and various types of hardware
    And software.
    ▪ Extensive Knowledge of PC setup and installation, as well as various
    Peripherals, Data entry and file updating.
    ▪ Familiar with MS-DOS, Microsoft Windows, Microsoft Word, Microsoft Excel,
    Microsoft Outlook, Microsoft FrontPage, Microsoft Publisher.

    ● Interests:

    Learning Foreign Languages.
    Learning more and more in information Technology Field.
    Searching on the Internet.
    Working in Computers as a source of Money.
    Reading in political Science.
    Writing in International Relations & Political Science.


    Skills: ambitious - hard worker - can work under pressure - adapting to change - can work within team or as a leader
    Known languages (and levels):
  • English-Very Good
  • German-Good
  • Arabic-Very Good
  • Russian-A little
  • Type of Employment wanted:
  • Full Time
  • Minimum Yearly Salary in Numbers: 20000 USD
    Current Location: Egypt, Cairo
    Education & Experience
    Education History, Qualifications & other additional information:
    Level of Education: Bachelor
    Professional Development



    Degree Bachelor of Commerce and Business Administration, International Relations Section, Helwan University. Date
    (2006)

    Various courses supplement my extensive hands-on management experience:-

    • General English Courses at AUC (American University in Cairo) (2003-2004).
    • Professional Diploma in Graphics (YAT Education Centre) "Cairo" (2006).
    • Professional Diploma for A+ certification (YAT Education Centre) "Cairo" (2006).
    • MCTS (Microsoft Certified Technology Specialist). (2009).
    • CCNA (Cisco Certified Network Associate). (Working on it).
    Work History & Experience:
    Years of Work Experience: 3 to 5 Years
    Professional Experience and Significant Achievements
    Canadian Chamber Of Commerce in Egypt
    Company profile
    CanCham is a non-profit organization acting as the voice of the Canadian business community in Egypt. Aim to maintain constructive and long-term relationships between Canada and Egypt and present valuable and efficient services that benefit the business community on a wide scale of fields and activities.

    IT Specialist April 2007– Present

    Responsibilities
    •To support the day-to-day IT activities, the role involves hardware, software, telecom support, and some office admin activities.
    •Graphic & Web Designer for the chamber weekly newsletter updates the website, design the website ads and web developer.
    •Troubleshooting and Support office users, solving technical problems, and create innovative solutions to smooth the work processes.
    •Administration and troubleshooting of Local Area Network problems.
    •Researches information and provides technical support across a network.







    Computer Technician August 2004 – January 2008
    Dragon`s Centre & Internet Café

    Owned and worked in a computer Centre & Internet Café as a computer Technician and the manager.


    __________________________________________________________________________________________________________

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