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| Position wanted: |
Senior support engineer |
| Job category: |
Information TechnologyInstallationInternetLab/Laboratory TechnicianMaintenanceSupport/Help DeskTelecommunications |
| Objective and Resume Summary: |
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Mohamed sayed selim
Telecommunication Engineer
CCNA ( Cisco Certified Network associated )
NCTS ( Nortel Certified Technology Specialist)
NCSS ( Nortel Certified Support Specialist)
NCSE ( Nortel Certified Support Expert )
Jeddah .Saudi Arabia
(GSM) +96650 832 5512
+2010 6266828
Education
Cairo University, Faculty of Engineering 2005
Communication and Electronics Department
• Bsc. Of Electronics And Communication Engineering
• Grade: pass
• Graduation project mobile station
• Grade Excellent
• Languages: English excellent. ( British council courses )
• Secondary school elhoreya ( language school ) at dokki
Experience Saudi Telecom Company ( Saudi Arabia )
Current Job Disaster Decovery Center
1/12/2008 IT team leader for operations department (voice and data operations,Nortel,Cisco,Hp unix,microsoft )
1/2/2007 to 30/11/2008 ORASCOM Technology Solutions ( HP, IBM,SunSolaris, Nortel,Partnar )
1/2/2006 to 1/2/2007 Btc Networks ( Nortel Partner ) Support Engineer (Data center&Call center)
Certifications
1. CCNA ( Cisco Certified Network associated ) 4. NCSE ( Nortel Certified Support Expert )Rls4.0
2. Ncts ( Nortel Certified Technology Specialist ) 5. NCSS ( Nortel Certified Support Specialist) Rels.5.0
3. NCSS ( Nortel Certified Support Specialist) Rels 4.0 6. NCSE ( Nortel Certified Support Expert ) Rls 5.0
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Job Scope :
1. Data center systems management ( data backup & restore ,system monitoring ,Unix first line support )
2. Data Center installation, management, Configuration and troubleshooting
3. Data center systems installations ( Hp servers , Sun Solairs Servers , IBM servers,Hardware and Software )
4. Unix Adninistrator for ( HP-UX , SUN Solairs )
5. Unix Customers Support
3. Good experience at Cisco and Nortel routers and switches
4. Voice and data network installation, management, Configuration and troubleshooting
5. Expret knowledge ( microsoft windows server 2003 , exchange server 2007, ISA server 2006 )
6. CS2000 management Configuration and troubleshooting
7. Installation, Configuration and troubleshooting Callpilot server and call pilot mini
8. Signaling server, VOIP ( IP Telephony , SIP, H323 ).
9. Install all types of nortel central ex: option 11 , cs1000, option 61 and option 81.Installation and Configuration.
10. Installation, Configuration and troubleshooting of nortel Switches.
11. Central Vioce Connections.
12. Installation, Configuration and troubleshooting PRI .
13.Pbx routing ( dailing routing ).
14 . Otm system (ver 2.2 , 3 , 3.1 ).
15. BCM system ( ver 50 , 200, 400 )
Projects:
1. Implemented Barclays Bank DataCenter .
2. Implemented Credit Agricole Bank DataCenter.
3. Future university data and Voice Network including VOIP.
4. Voiceand Data network of many Hotels in egypt. (ex:pyramiza hotel, Global Blue bay hotel,Grand Rotana hotel, lagona vitsa hotel ,lagona garden hotel,habiba hotel,and etc).
. 5. Some company like (maradaive for oil, alwatania company ,segma company , elein elsohna for oil and etc…).
Elsewedy cables group IT eng ( network administrator ) at EL Sewedy Cables ( Egytec )
I founded the network inside the elsewedy united steel wires factory including switches, servers , cables , work inside the rack and all software for the devices
• I responsible for understanding , maintaining , and troubleshooting wireless communication systems , I have gained good experience in antenna Measurements and directivity
• Full computer maintainance, including both software and hardware
• Netwoking installation and maintainance.
• Assisitng in supply of computer parts.
• I have gotten good experience of how to be a good team leader
31/6/2006
1.Network installation & implementation all errors ( from ghabbour group company )
( ONE YEAR) 2.Utilization of electrical power energy ( shaker consultancy group )
( 2 MONTHS) 3.EGYPT GAS company (6 MONTH)
Traning
• CCNA (cisco certified network associate “ YAT training center " )
• MCSE (microsoft certified system engineer “ in progress ” )
• Practicing them in Cisco labs with real routers (1721 and 2811) and switches (2950, and 3560)
• Elsewedy cables 3 months at egytec ( network & maintenance pc )
• Training at Maadi Satellite Communication Center In Satellite communication and earth station Technology from 15/7/2000 to 1/8/2000
• Training at National telecommunication institute (Ministry of communications & information Technology) In communications Engineering from 11/8/2000 to 10/9/2000
• Training at SIEMENS Company from 13/4/2004 to 19/5/2004.On the following courses
• Data Networking and IP-multi-Services Networking Getting Started, Reference Model, Local Area Network , TCP/IP, Wide Area Network, The internet as a Multi service Network, The Access to internet/intranet, Backbone Network Solution ,Internet Service Provider Architecture, Introduction to Security and Virtual Private Networks
• Business writing
Traning Courses
Skills
Communications knowledge:
• ADSL and LEASED Line network tech
• Digital and Analog communication system concept
• Wireless communication concept
• Self-study of Satellite communications
• Self-study of Mobile communications
• Self-study of GSM, GPRS, SMS, and WAP
• Self-study of ATM and Optical fiber
Computer Skills:
• CCNA (YAT Traning Center )
• MCSE ( YAT Traning Center ( 3 track )
• Operating Systems.( DOS ,WIN 95 ,98 , ME ,2000 XP ,NT Server
NT Workstation & 2000 Server WIN XP 2003 Server)
• ISA Server & DHCP Server & Exchange Server
• System operation knowledge for UNIX
• Network installation && implementation all errors
• Excellent command of Microsoft word, PowerPoint, Excel,Access MS Outlook
• Excellent command of utilizing facilities of the Internet
General Skills:
• Good interpersonal Skills.
• Motivated and enthusiastic about developing good relations with others.
• Effective working alone or as a co-operative team member.
• Enhanced the ability to listen with objectivity and logically analyze information.
• Continuously improve the working procedures and environment through non judgmental criticism and positive actions.
• Have the ability to work rotating shifts and on holidays(when needed)
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Personal Data
• Citizenship: Egyptian
• Marital Status: married
• Military service: Exempted
Future Plans
• System Management Master ( SM )
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| Skills: |
Cisco engineer
Nortel engineer
VOIP engineer
Support Engineer
system administrator
customer support Engineer
presales Engineer
network engineer
pbx engineer
support
telecommunication engineer
IT
IT administrator
call center Engineer
Data center Engineer
hlep desk
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| Known languages (and levels): |
English-Very GoodFrench-A littleArabic-Very Good
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| Type of Employment wanted: |
Full Time
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| Minimum Yearly Salary in Numbers: |
Unspecified
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| Current Location: |
Egypt, Cairo |
| Education History, Qualifications & other additional information: |
| Level of Education: |
Bachelor
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Cairo University,
Faculty of Engineering 2005
B.ch of Telecommunication and Electronics Department
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| Work History & Experience: |
| Years of Work Experience: |
3 to 5 Years |
Saudi Telecom Company ( STC ) Current employer since 11/2008
Orascom Technology solutions 2/2007 to 11/2008
BTC Network 6/2005 to 2/2007 |
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