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| Position wanted: |
System Analyst - Oracle Apps Techno Functional |
| Job category: |
Information Technology |
| Objective and Resume Summary: |
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Summary: Oracle CRM Techno functional/Business Analyst
Having acquired eight years of valuable experience in Oracle technologies, experience in Oracle Apps Techno Functional, CRM Teleservice Functional experience, project leader, integration, software development, and people management functions in many different environments; looking for a projects has more responsible and challenging assignments that will foster long term relationship with career path advancement in functional or information technology vendor organization.
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| Skills: |
Skill Skill Level Years Of Experience
ORACLE Tools (Forms/Reports) Expert More than 8 years
Oracle DBA Intermediate More than 4 years
Oracle Application Servers Intermediate 3 year or less
VB6 +SQL Server Expert More than 5 years
VB.NET, ASP.NET Beginner 5 months or less
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| Known languages (and levels): |
English-GoodArabic-Very Good
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| Type of Employment wanted: |
Full Time
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| Minimum Yearly Salary in Numbers: |
Unspecified
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| Current Location: |
Oman, Muscat |
| Education History, Qualifications & other additional information: |
| Level of Education: |
Bachelor
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Institution: Philadelphia University
City/Country: Amman – Jordan
Qualifications: Bachelors in Computer Science and Information System
Completed: Jul- 1999
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| Work History & Experience: |
| Years of Work Experience: |
No experience |
IMTAC (Industrial Management technology and Contracting)
(Oman- Muscat)
Start Date: Jan- 2004
End Date: Present
Position/Title: Project Leader/Business analyst- CRM Techno Functional
Responsibilities/
Achievements: - Business Analyst – Oracle Practices, experiences in Egovernments Projects and RFP Preparation as well as Proposals.
- Oracle EBS– CRM Techno Functional (TeleService)/ Project leader, For Muscat municipality CRM Project, The implemented Services are health fine System, parking Permission System & Parking violations system, Building Permits, Rent Contracts and Municipality Licenses. It use a very high technologies such Oracle MFS (Mobile Field Service), with extreme customization (Custom Screens, user hook, PDA, MFS Custom screen using embedded c++ as mentioned by oracle, OAF, packages (API)).
- Enabling GPRS/3G/Edge connectivity for Auto Sync in MFS with mobile Server.
- Integration with revenue System, specially the master definitions, Memo lines, Chart of accounts, Invoices & receivable, main definitions for others CRM services.
- We have implemented iSupport for the implemented services.
- Oracle CRM Telesales service, sales forecast process implemented for IMTAC Head office includs (leads information, opportunities & propability, Sales Channels, Quotes, Sales order.
- Extensive experience as business Analyst & Project Leader & providing very suitable solutions for projects like Muscat Municipality Services, Ministry of Higher Education (SIS,SO,SI), Ministry of housing(Applications Land Requests), DHCC Dubai (iCARE), MOG (Ministry of Oil & Gas) System and Ministry of higher education- students & Ministry modules.
- Extensive experience in Oracle Developments tools forms4.5, 6i,…, 10g, Reports2.5,6i,…etc., database SQL,PL-SQL, Triggers, Packages…etc
- Experience in Design Screens, Oracle Designer, Visio Designer, Presentations, MS Project Plan, Design database tables structure & backend solution design.
- Past Projects in brief:
- SIS (Student Information System) Consultant/Analyst Programmer for MOHE (Ministry of higher Education) Colleges and SQU (Sultan Qaboos University).
- Attended DOC1 Course in London – UK required for telecom Project.
- Project leader & system analyst for ministry of Housing – Lands Requests System, DHCC Project (Dubai Health Care City) and iCARE health Project.
GIT (Global Information Technology)
(Dubai- UAE)
Start Date: Mar- 2002
End Date: Jan- 2004
Position/Title: Software Engineer and Database designer.
Responsibilities/
Achievements: - Implementing VTS (Vehicle Test System) and Renewal License (Mulkia) with Vehicle Insurance Part for Emarat Petroleum Company as the following:
1- VTS developed by Oracle Database and Oracle Tools (9i) Web Server.
2- implementing VTS (Web Application) as Programmer (using Forms9i) and
Database Designer (using Triggers, Procedures, and Functions).
3- VTS Application Integrated with Dubai Police Database to retrieve the Vehicle
information and personal Information, and then it updates DTP (Dubai
Traffic Police) Database after each transaction.
4- I implemented the modules: Shamil Assistance Application, Insurance
Application, DTP Approving Some of Administrator Module, Some of Shamil on
line, Most of Database Triggers/ Functions and Procedures, Part of Handheld
Terminal Machine, off line mode, Monitoring module and PC Entrance
Application).
5- Shamil Assistance Application has (Token number Generation Module, Inquiry
Module, Re-Queuing Module, Customer Services Module, Mulkia Card Issue
Module, Readjustment Module, Token Number Status, Reprint Token
number). - Working in SQL Environment DBA (Database Administrator).
- MOH (Ministry Of Health) Application, SQL Server Database responsibilty.
- Implemented the Replication between all Emirates with the Central Database in the Ministry of Health (Abu Dhabi).
- Maintain and support the Database of (Ministry of Labor, Ministry of immigration, Ministry of Health and Emarat Database).
- Support Visa Inquiry system (installed on Kiosk Machine) for Ministry of immigration.
GCS (AL-Ghasaq Computer system)
(Amman- Jordan)
Start Date: Apr- 2000
End Date: Mar- 2002
Position/Title: Programmer/ Developer
Responsibilities/
Achievements: - Programmer and Development using Visual Basic 6.
- Using SQL 6.5, 7.0,2000 Server (Database).
- Systems analysis and design using Visual Basic.
- Analysis with the best way to get the solution for the different subject.
- Make Scripts to Fix the diff. Of data founded.
- Test projects with Actual Data after developments.
- A member of Human Resource team, Food & Beverage and Back Office Systems (Financial System).
The Arab Paper Converting& Trading Co.Ltd
(Amman- Jordan)
Start Date: Aug- 1999
End Date: Apr- 2000
Position/Title: Programmer/ Developer
Responsibilities/
Achievements: - Systems analysis and design using Designer 2000 and Developer 2000.
- Excellent Programming and analytical Capabilities.
- Lecturer on hot computer subjects.
- Good analytical capabilities in holding and analyzing field studies employment.
- Made Slides Shows in Power Point for the Company productions.
- Working under Windows NT and connect workstation with server with grant option using (start topology (hub)).
- Computer supervisor (solve any H/W or S/W problem).
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