O b j e c t I v e
To invest my Technical Support, Education and Consultative skills in an environment that provides strategic state-of-the-art technology and ample growth opportunities. To continue growing as a Tandem Systems Contractor/Consultant internationally.
Q u a l I f I c a t I o n s
Extensive customer support experience. Successful accomplishments as a professional services provider as well as a team player in supporting complex online systems architectures. Proven as a Systems Analyst, Programmer, Instructor and Consultant with 29 years of data processing experience.
More than 5 years of programming experience with C and Assembly language. More than 22 years of Tandem Systems experience as an Analyst, Software Specialist and Professional Services Consultant working for Tandem Computers (later acquired by Compaq Computers). Currently working as a Lead Tandem Systems Analyst/Programmer providing support to multiple Tandem Systems (K-Series & S-Series).
Fully bilingual (English and Spanish).
Skills:
Hardware - dg nova 1200, intel 808x, national semiconductors 3216, tandem k and s series.
Operating systems - nonstop kernel (extensive experience), unix (course completed), MINI/MICRO In-house Developed Kernels (extensive Experience) and WINDOWS 3.1/95/98/NT/XP (end-user experience).
Programming languages - dg nova assembler, intel 808x assembler, C, TAL, and Tacl (extensive Experience); PASCAL, COBOL, BASIC; JAVA (Course Completed).
Communication Protocols - BSC, X.25, EXPAND, SNA (TANDEM SNAX), ASYNC, MPSB, 3270/6530 Terminals, Ss7 (level 2), HLDC/SDLC, and tcp/ip (extensive data comm experience).
Education History, Qualifications & other additional information:
Level of Education:
Bachelor
BS in Information and Computer Science, Georgia Institute of Technology, 1980
Work History & Experience:
Years of Work Experience:
More than 15 Years
Lead Systems Analyst/Programmer, First Data Corp./Star Systems, Inc. 1998-Present
Part of a Technical Services Team supporting Tandem Systems which run the largest EFT switch in the US. Tandem Systems support include: day-to-day operations, new projects design, development and documentation.
Actively involved in making all Tandem Systems ready for Y2K (planning and conversion phases for all systems software upgrades). Re-designed and implemented all Tandem Startup/Shutdown procedures. Upgraded all production (systems related) TACL programs (Netbatch and manual TACLS) after designing new standards and documentation. As part of the Disaster Recovery team, upgraded, tested and documented all Tandem DR procedures. Actually involved in the design of a project plan to accomplish K to S conversion as well as a data center move for all Tandem platforms.
Systems Analyst, Tandem Computers (now Hewlett Packard Corp.) 1986-1998
Pre-sales, Post-sales and Professional Services software support for all Tandem customers in Puerto Rico. Trained as a Tandem Analyst, Software Specialist and a Professional Services provider for the Remote Database Facility (RDF) and Tandem System Startup Services. Provided Professional Services for customers in the United States and Puerto Rico including teaching Software courses.
Supported the Tandem Puerto Rico sales team performing product presentations, preparing system configurations and helping to design sales strategies for all Tandem Puerto Rico accounts.
Supported the entire Professional Services cycle by being involved in sales, modifying Statements of Work and delivering the services. Was responsible to provide various services for all customers in Puerto Rico and was trained to provide the RDF and Startup Services in the US.
Performed ad-hoc Professional Services in various areas, such as: Communication Protocol
Troubleshooting, TAL/COBOL/SCOBOL Programming, Operating System upgrades, Product configurations.
Assisted the Tandem Puerto Rico service team in troubleshooting and resolving complex system problems (hardware/software/applications issues). Was responsible to provide on-site & telephone systems software support for all Puerto Rico customers.
Senior Software Engineer, Stromberg-Carlson Corp. 1983-1986
Design, development (C Language), testing and documentation for an HDLC LAPB protocol driver (8086-8088 based) controller as part of Stromberg Cellular System. Design, development (C Language), testing and documentation for an SS7 Level 2 protocol driver (NS 3216 based) controller as part of the DCO switch. All of the above software was developed using in-house developed kernels which were defined from previously developed software for each of the above projects.
Systems Programmer, Northern Telecom, Inc.-BNR 1981-1983
Support (NOVA Assembly Language) for a DG NOVA 1200 Data Collector System which polled class 4-Danray switches billing information. Design, development (INTEL 808x Assembly Language), testing and documentation for an HDLC LAP protocol (8085 based) controller as part of the Cellular System (MTSO). All of the above software was developed using in-house developed kernels which were defined from scratch for each of the above projects.
Programmer, SCI Systems, Inc. 1980-1981
Development (NOVA Assembly Language), testing and documentation for a DG NOVA 1200 Host Simulator. Used to emulate an IBM application using BSC to test a Manned Teller System. The above software was developed using an in-house developed kernel which was defined from scratch for the above project.
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