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| Position wanted: |
Store Mananger |
| Job category: |
Retail |
| Preferred Location: |
Oman |
| Preferred City-State/County: |
Muscat |
| Objective and Resume Summary: |
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Possessing a wealth of sales management experience and a proven ability of successful sales and business development, consistently achieving significant year-on-year sales targets and growth. Accomplished in training and motivating other sales managers to provide a high level of customer service. Believing that good team leadership and a hands-on approach to management brings increased standards and profits.
Areas of Expertise
General management Marketing and promotions Merchandising
Business development Team building - leadership Stock control
Maximizing profits Management training Budgeting
Property management Purchasing Customer service
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| Skills: |
Areas of Expertise
General management Marketing and promotions Merchandising
Business development Team building - leadership Stock control
Maximizing profits Management training Budgeting
Property management Purchasing Customer service
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| Known languages (and levels): |
English-Very GoodArabic-A littleHindi-Very Good
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| Type of Employment wanted: |
Full Time
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| Minimum Yearly Salary in Numbers: |
2000 USD
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| Current Location: |
Kuwait, Hawalli |
| Education History, Qualifications & other additional information: |
| Level of Education: |
Bachelor
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| B Com University Of Mumbai, India 2004
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| Work History & Experience: |
| Years of Work Experience: |
5 to 7 Years |
Professional Experience and Significant Achievements
Sales Supervisor 2009 - Present
Sultan Center, Fashion Division
To provide Customer satisfaction by delivering exceptional customer service.
To oversee the day to day functions of the sales associates and providing relevant support to the manager.
Maintain a detailed knowledge of the section merchandise, ensuring promotions and fast selling lines are featured.
Weekly report analyzing and suggestions to the line manager for corrective actions.
To ensure stock availability and display is up to the brand standard.
To do in store window display.
To make store lay out as per collection.
To observe staff movement and their issue.
Landmark Group Lifestyle, Dubai - U.A.E
Lifestyle is a well-defined retail concept that imbibes the essence of a woman. It offers a wide range of exclusive products that celebrate the free spirit of today`s woman. From cosmetics, fashion accessories, a spa and bath products to an exquisite variety of home decor and gifts, the Lifestyle woman is spoilt for choice. So when a woman visits Lifestyle, she is sure to indulge herself in a world which truly reflects her femininity and understands exactly "What a woman wants.
Dept In charge Sept 2005 Nov 2007
Provide excellent customer service to all the customers at all times.
To ensure prices revisions if any are updated regularly in the system
To ensure that customers get all the items and proper handling of fragile items are taken care of.
Counting of cash after the last customer leaves the showroom and to ensure proper rates / denominations of currencies and Security check for the currency / credit cards / cheques etc. in case of any doubt
To check whether the cash machines are working properly or not
Greeting and informing the customers about various promotions etc.
Maintain in store discipline and service standards and ensuring housekeeping standards within the cashiers counter as per companys standards.
Sports station, Nike (Mumbai, India)
Store In charge Jan 2005 Aug 2005
To take ownership and effectively deal with customer requests queries and complaints
Maintain a detailed knowledge of the section merchandise, ensuring promotions and fast selling lines are featured.
Full knowledge of products, departments in store and where a product is merchandised and knowledge of products, make, features and advantages and after care
Stock replenishment to the sales floor and assuring continuous stock availability on all merchandise
To assist in accurate stock counts as per store requirements
Lifestyles Intl., Landmark Group, (Mumbai, India - Dubai, U.A.E)
Sales Executive Oct 2003 - Dec 2004
To provide Customer satisfaction by delivering exceptional customer service
Implement procedures for dealing with specific customer orders
Maintain a detailed knowledge of the section merchandise, ensuring promotions & fast selling lines are featured
Weekly report analyzing & suggestions to line manager for corrective action
To liaise with Warehouse / Manager on stock related queries & requirements
Be aware of potential areas of shrinkage & areas of risk & suggest in corrective action to be taken
To oversee the day-to-day functions of the sales associates & providing relevant support to the manager
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