I have 17 years experience in warehousing & logistics, 13 years being in the position of management that included reporting to the financial director, and producing key performance indicators. Within my role as Warehouse Shift Manager I was responsible for the day-to-day running of a large (10,000 pallet spaces) warehouse operation including the supervision of 50 staff. This included both permanent employees and agency staff, I am used to working to very strict targets and KPI’s and thrives in a fast paced environment. Currently working as a Fuel order centre operator, I am a Professional candidate with extensive experience who is seeking a new challenging role within a new company where I can ultimately utilise my experience.
Education History, Qualifications & other additional information:
Level of Education:
High School
GCE ‘O’ Levels were attained in; English, History, Geography, Social Studies, Maths.
2008 Drug & Alcohol testing in the workplace
2006 Safety In Business
2005 Health & Safety Awareness Risk Assessment in practice
1999 EXE User Course
‘Train the Trainer’ Course
1998 Time Management, Employment Law, Managing through Communication
Performance Management, Recruitment & Selection
1997 Presentation Skills
1995 NEBSM Introductory Award in Supervisory Management, Tamworth College of Further Education.
Primary Certificate (Honours) in Food Hygiene.
Risk Assessment Course.
1990 F.L.T & Counterbalance training
Work History & Experience:
Years of Work Experience:
More than 15 Years
2008 ¬– Present BP Kingsbury (Being made redundant)
Fuel Order Centre Operator
Taking fuel orders via telephone, dealing with customer queries, Routing drivers for deliveries using fuelsmart and manual orders whilst taking in consideration fuel allocations, legislation and customer requests.
2008 – 2008 (made redundant) JDR Distribution Tamworth (DSV)
Night Operations Manager
Overseeing warehouse operation, the operation was to tip vehicles that had collected freight whilst doing deliveries then marshal the freight then load out during the night. Producing KPI’s working to a strict budget, ensuring tip and dispatch times are adhered too, liaising with other departments & depots
2007 – 2008 Palletline Birmingham
Assistant Night hub Manager
Overseeing warehouse operation, vehicle’s would arrive into the hub they were tipped marshaled then loaded out during the night setting targets & objectives for 2 supervisors and 4 team leaders
Producing KPI’s working to a strict budget, ensuring tip and dispatch times are adhered too, counseling and disciplining staff when required, holding & chairing team meeting, liaising with other departments & depots
2006 – 2007 (made redundant) Woodwards Foodservice Birmingham
Operations Manager
Overseeing warehouse operation, setting targets & objectives for 3 shift managers & 3 supervisors
Producing KPI’s working to a strict budget, counseling and disciplining staff when required. Installed all the new equipment in the new distribution centre such as racking, manual handling equipment, etc, Holding & chairing team meeting, liaising with other departments, depots & customers
2004 - 2006 Phoenix healthcare Hams Hall
Warehouse Manager
Day to day running of warehouse using computerised warehouse management system. Management of all inward and outbound warehouse processes, ensuring any problems are resolved and goods are ready for delivery on time. Developing any training needs and completing and reviewing appraisals, writing and implementing procedures, interviewing people, counseling and disciplining staff when required. Liaising with other departments.
2003 – 2004 (temp contract) Connect Distribution Ltd Birmingham
Warehouse Development Manager
Responsible for writing training material & delivering training sessions, coaching staff including managers & supervisors. Driving quality & continuous improvements within the warehouse, writing procedure manuals for the warehouse to conform to ISO9000.Intreviewing, inductions & all related HR topics within the warehouse. I am a member of the H&S committee and complete risk assessments for the warehouse
2002 – 2003 Tibbett & Britten Hams Hall
Warehouse Team Captain
Working in a computerised & automated warehouse, liaising with other departments,
Responsible for all warehouse operatives and agency staff. Managing a team of up to 30
Operatives completing &maintaining T & A records, developing any training needs and completing
And reviewing appraisals, and monitoring & reviewing individual and team performance. working closely with union reps.
Day to day running of warehouse using computerised warehouse management system EXE and SAP. Management of all inward and outbound warehouse processes, ensuring any problems are resolved and goods are ready for delivery on time. Management of stock returns, customer service investigations, drivers debrief & delivery note control, cage & pallet control, Produce KPI reports and stock investigations. Attending meetings and continuous communication with other departments. Member of the company crisis management team and HACCP team responsible for costs & budgets, writing procedure manuals for the warehouse to conform to ISO9000.Company built a new warehouse and installed 4 new computerised systems I was part of a projects team that installed all the new equipment in the new distribution centre such as racking, manual handling equipment, etc and the Training & coaching of 100 staff in the use of EXE Completing & maintaining T & A records, developing any training needs and completing and reviewing appraisals, writing and implementing procedures, interviewing people, counseling and disciplining staff when required, working closely with union reps.
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