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| Entreprise: |
Aktel |
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| Intitulé: |
Female Executive/ Customer Service |
| Secteur de l'Emploi: |
Service à la Clientèle |
| Localisation de l'emploi: |
Dhaka - Bangladesh |
| Ref.Emploi Numéros à conserver: |
08#147 |
| Description: |
To handle all customer contacts (voice, SMS, email, IVR, post & fax) received, by maintaining quality of service and accuracy of information, as assigned
To analyze & rectify customer concerns using established procedures, while logging all complaints and queries received
To attend to the duties and responsibilities assigned of the Contact Center by following the assigned roster plan. |
| Capacités Requises: |
At least 1 year experience in telecommunication industry is preferred
Excellent communication skills (Bengali and English) with
strong interpersonal skills
Strong conceptual and analytical skill.
Good understanding of local marketing requirement along with
GSM / mobile technology.
Computer literate |
| Langues Requises: |
Anglais-Très Bon
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| Type de Contrat: |
Temps Plein
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| Salaire Annuel: |
Non spécifié
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| Date d'Affichage: |
mai 10 2008 |
| Niveau de Formation requis: |
Université
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| Expérience (en années): |
1 à 2 Ans |
| Entreprise: |
Aktel |
| Nom: |
Aktel |
| Méthode de Contact Préférée: |
E-mail via l'encadré Postuler En Ligne |
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